Announcement

Collapse
No announcement yet.

Questions about the Offers, status, package to GearBest! and Support

Collapse
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • ClarkKent
    replied
    Hi GB.
    Can you obtain the Latest Magicsee n6 max firmware in the OTA version, and post it on Page 0ne of this thread .. As done with other devices ??
    It's a Big Help to those people without windows pc.
    Thanks for the backup.
    I have received the box yesterday, but Will Not Boot.

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by kolinsb View Post
    Hi CSGearbest

    I want to ask you for help. Can you explain to me what's going on with my order 18121700962216553297? I made that order 17.12.2018, but status of package never changed, after 20 days. What's mean "Fast-23" shipping? I have tracking number too, but I can't find it on 17track.net or DHL site...
    Hi,
    Fast-23 is our EU warehouse.
    We have sent an email to you regarding this issue.
    Look forward to hearing from you.
    Thank you

    Leave a comment:


  • kolinsb
    replied
    Hi CSGearbest

    I want to ask you for help. Can you explain to me what's going on with my order 18121700962216553297? I made that order 17.12.2018, but status of package never changed, after 20 days. What's mean "Fast-23" shipping? I have tracking number too, but I can't find it on 17track.net or DHL site...

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by ClarkKent View Post

    On GB application message Will Not post to ticket.
    I pasted it in your pm. Sorry, please forward asap?
    I know it will happen then for sure.
    Thnx -ck

    We sincerely apologize for this issue.
    We have sent an email to you regarding this issue,could you please check it?
    We are look forward to hearing from you.
    Please let me know if you need further assistance.

    Leave a comment:


  • ClarkKent
    replied
    Originally posted by ClarkKent View Post
    Thank you for your post holiday reply.
    I did not know that you took Christmas holidays.

    Thanks for routing the request to right person
    I look forward to the assistance very much

    Excellent fast shipping and tracking so far, very much improved from the past! -CK
    On GB application message Will Not post to ticket.
    I pasted it in your pm. Sorry, please forward asap?
    I know it will happen then for sure.
    Thnx -ck

    Leave a comment:


  • ClarkKent
    replied
    Thank you for your post holiday reply.
    I did not know that you took Christmas holidays.

    Thanks for routing the request to right person
    I look forward to the assistance very much

    Excellent fast shipping and tracking so far, very much improved from the past! -CK

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by ClarkKent View Post
    Order# 18122500919422077245

    Thanks for the contact and attention to this matter.
    Please note the later posts on the Magicsee N6 topic started here by @ trebor,
    I think there maybe reason for concern, and early action perhaps - CK

    QUOTE=CSGearbest;n756347]
    Hi, ClarkKent. Could you please send us your order number so we can check it for you?[/QUOTE][/QUOTE]

    Hi, thank you for your information. We are sorry that we were away for the new year holiday. We have assigned an agent to follow up your issue in our support center. Please check your email inbox or your ticket. Thank you for your understanding.

    Leave a comment:


  • Rochina37
    replied
    Firmware Android tv para KI PRO?

    Leave a comment:


  • ClarkKent
    replied
    trebor I got you...on all points.
    ​​​​​​If this is the normal, yet slooow protocol... I thought I'd nudge it along.
    You guys are directly responsible for increasing GB Sales, and market value .. thus share of also.

    It is good if their actions, across the board, show awareness of the same truth.
    I look forward to contact with magicsee.
    That, you are correct, has better outcomes for a wider number of users absolutely.
    Last edited by ClarkKent; 01-01-2019, 14:15. Reason: search for the perfect emoji. ... jk

    Leave a comment:


  • trebor
    replied
    Originally posted by ClarkKent View Post
    GB... I am disappointed that No reply is received to the above questions and requests.

    Will You expidite shipping of:

    (1) Magicsee N6 MAX 4/32g to.. .

    Developer: superceleron

    Action today will be Very Appreciated and Helpful.
    HE, and we, will fix the problem issues ourselves.
    ​​​​​​... If you will ship it out. Plz
    Thanks and reply asap.


    They have Holidays also, and a time Difference they are not your local Y'all Mart.

    Again they are a reseller of the product, you best approach as mentioned previously is use you contact at Magicsee...

    Leave a comment:


  • superceleron
    replied
    Originally posted by trebor View Post
    and me also
    LOLOL

    Leave a comment:


  • trebor
    replied
    and me also

    Leave a comment:


  • ClarkKent
    replied
    GB... I am disappointed that No reply is received to the above questions and requests.

    Will You expidite shipping of:

    (1) Magicsee N6 MAX 4/32g to.. .

    Developer: superceleron

    Action today will be Very Appreciated and Helpful.
    HE, and we, will fix the problem issues ourselves.
    ​​​​​​... If you will ship it out. Plz
    Thanks and reply asap.

    Leave a comment:


  • ClarkKent
    replied
    Originally posted by ClarkKent View Post
    Two major issues that need action and a clear response asap:

    1) Numerous customers' reviews and testimonials appear to be duplicates, or generic (not device specific). Many have identical copy but with different names of posters...
    Magicsee N6, just released, has gone from 5 reviews to like 40....Most precede the devices' release date.
    THEY ARE FAKED! MADE UP! And appear to be lies.
    This would be Very, VERY Bad
    It will, if not properly and promptly corrected DESTROY All Confidence and Credibility you must have to sell to me and others.
    Manipulated reviews are a deal breaker for me in the truth department. Understand and agree??
    _______________________________

    Please explain and advise on this subject ASAP..
    THIS Will Not be ignored by me, and has been questioned by others here at freaktab.com.

    I beg your prompt attention to this serious matter.
    Your company reputation is at risk.

    Let me take a moment to thank you for your very fast handling and shipping out of my recent purchase. Priority line only, and handled with priority... A very positive improvement, noticed and appreciated. Kudos and Thanks to you all!

    Leave a comment:


  • ClarkKent
    replied
    Originally posted by ClarkKent View Post
    Order# 18122500919422077245

    Any updates for me-and others- are requested to be formatted in an OTA Type file, not as a pc flashing file.
    Having No PC, a SD CARD/ Thumb-Drive ready file is a must have
    Regards- CK

    PS- I hope the power off/ sleep bug and failing 10bit video replay will be addressed also


    QUOTE=CSGearbest;n756347]
    Hi, ClarkKent. Could you please send us your order number so we can check it for you?[/QUOTE][/QUOTE]

    Leave a comment:

Working...
X