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Questions about the Offers, status, package to GearBest! and Support
Terror! Twelve days after payment, they did not ship.
Here I order the last time.
I do not recommend. Else it's cheaper and faster.
Hi, Gante, thank you for contacting Gearbest.com.
We sincerely apologize for this issue.
May I know your order number? You can find it in :My account>>My orders https://login.gearbest.com/m-users-a-sign.htm?type=1.
We will do our best to help.
Please let me know if you need further assistance. [email protected]
Gearbest.com
I thank you in advance for for your prompt attention and satisfied solution to my issue. Though frustrating at times,, GB Service Support has Always made proper and fair decisions....
My beelink GT1 Ultimate has died. Finally succumbed to overheating I believe,, after acting very erratic for months.
After it showed no power connection, even with other beelink power adapters, I took it out of service for the past two months..
I really enjoyed the box and am hoping, since still in warranty, you can replace it.
Thank you for your help Clark K.
Please add this to the short list of Most disappointing dissatisfied purchases :
Order No: W1709181127284686
-Maikou TF / SD Card Reader BLACK x1
$4.11
NEVER worked from day one.
Regardless of divice, card type used etc.
Unseen, unmountable by All devices.
After a great struggle to get order, delivery and pricing correct. A Huge waste of valuable time and effort, to us both.
We sincerely apologize for this issue.
We have sent an email to you regarding this issue,could you please check it?
We are look forward to hearing from you.
Please let me know if you need further assistance.
I thank you in advance for for your prompt attention and satisfied solution to my issue. Though frustrating at times,, GB Service Support has Always made proper and fair decisions....
My beelink GT1 Ultimate has died. Finally succumbed to overheating I believe,, after acting very erratic for months.
After it showed no power connection, even with other beelink power adapters, I took it out of service for the past two months..
I really enjoyed the box and am hoping, since still in warranty, you can replace it.
Thank you for your help Clark K.
I have replied to your message, thank you for your help.
Hi,
We are processing the refund.
We will always do our best to ensure customer satisfaction, and it is good to hear that you have a positive experience.
Hi !
I have purchased a xiaomi Mi A1 on the 20th of april and it was supposed to be delivered in the next 15 to 30 days . Until now, I haven't received anything !
I've opened a ticket when the delay was passed and was contacted by a support member that told me to wait until the 20th of june ( two months after the purchase) ! I have waited patiently as she suggested and the WAITED DAY came , and Surprise surprise, I still haven't received my package ! Normally, I asked for a refund , but I was told that since i didn't take any inssurance , I have not right for a compensation ! What i got as a solution is to pay again 50% so that they send it back again ! What does guarantee that I will get my package this time ???? I just want to be refunded even partially !
I hope that will you help me with this situation. Thank you in advance.
ORDER NUMBER : W1804190905079785. 2018-04-19 16:05:07
Hi !
I have purchased a xiaomi Mi A1 on the 20th of april and it was supposed to be delivered in the next 15 to 30 days . Until now, I haven't received anything !
I've opened a ticket when the delay was passed and was contacted by a support member that told me to wait until the 20th of june ( two months after the purchase) ! I have waited patiently as she suggested and the WAITED DAY came , and Surprise surprise, I still haven't received my package ! Normally, I asked for a refund , but I was told that since i didn't take any inssurance , I have not right for a compensation ! What i got as a solution is to pay again 50% so that they send it back again ! What does guarantee that I will get my package this time ???? I just want to be refunded even partially !
I hope that will you help me with this situation. Thank you in advance.
ORDER NUMBER : W1804190905079785. 2018-04-19 16:05:07
CSGearbest, I wish to thank you for resolving my issue in a professional and timely manner satisfactory to both of us. You made an offer an I made a counter offer, which you accepted. I will give you five stars for customer satisfaction.....
Job well done..........
Thank you very much........
We are happy to hear that you have had a positive shopping experience with us at Gearbest.com.
CSGearbest, I wish to thank you for resolving my issue in a professional and timely manner satisfactory to both of us. You made an offer an I made a counter offer, which you accepted. I will give you five stars for customer satisfaction.....
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