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  • clarkss12
    replied
    Originally posted by CSGearbest View Post

    Thanks for your reply.
    We will solve your issue via support center.

    [email protected]
    Gearbest.com
    I am hoping for a positive solution. thanks..

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by clarkss12 View Post

    That will be great to hear. I have no use for that box, can't use it and can't give it away. I would not give it to my worst enemy., it is that BAD!!!
    Thanks for your reply.
    We will solve your issue via support center.

    [email protected]
    Gearbest.com

    Leave a comment:


  • clarkss12
    replied
    Originally posted by CSGearbest View Post

    Hello,
    We have received your message.
    At Gearbest we take every single customer seriously and are committed to resolving their issues to their satisfaction.
    [email protected]
    Gearbest.com
    That will be great to hear. I have no use for that box, can't use it and can't give it away. I would not give it to my worst enemy., it is that BAD!!!

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by clarkss12 View Post

    I replied to the message, thank you.
    Hello,
    We have received your message.
    At Gearbest we take every single customer seriously and are committed to resolving their issues to their satisfaction.
    [email protected]
    Gearbest.com

    Leave a comment:


  • clarkss12
    replied
    Originally posted by CSGearbest View Post

    Sorry,
    Thank you for your feedback.

    We at Gearbest will always do our best to help our customers solve their issues.

    If unfortunately your product arrives DOA, please check our Warranty policy here: http://www.gearbest.com/about/warranty-and-return.html.

    We have sent a message to you about your case via our Support Center. Please check this and reply back to us.

    Thank you for shopping with Gearbest.
    [email protected]
    Gearbest.com
    I replied to the message, thank you.

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by clarkss12 View Post
    I WANT MY $$$ BACK!!!!! I purchased the SCISHION AI ONE Android 8.1 TV Box - SILVER US PLUG, on May 29 and just received it. It is TOTAL junk. This is the worst device I have purchased in 3 or 4 years...... I made a video of what it can't do.... Totally unacceptable..... Order No: 18052900950406185576. Got it on flash sale for $49.99 with 22 cents shipping, total $50.21. It is good for nothing that I can see..........

    https://www.youtube.com/watch?v=N_RcqbjKkEE
    Sorry,
    Thank you for your feedback.

    We at Gearbest will always do our best to help our customers solve their issues.

    If unfortunately your product arrives DOA, please check our Warranty policy here: http://www.gearbest.com/about/warranty-and-return.html.

    We have sent a message to you about your case via our Support Center. Please check this and reply back to us.

    Thank you for shopping with Gearbest.
    [email protected]
    Gearbest.com

    Leave a comment:


  • clarkss12
    replied
    I WANT MY $$$ BACK!!!!! I purchased the SCISHION AI ONE Android 8.1 TV Box - SILVER US PLUG, on May 29 and just received it. It is TOTAL junk. This is the worst device I have purchased in 3 or 4 years...... I made a video of what it can't do.... Totally unacceptable..... Order No: 18052900950406185576. Got it on flash sale for $49.99 with 22 cents shipping, total $50.21. It is good for nothing that I can see..........

    https://www.youtube.com/watch?v=N_RcqbjKkEE

    Leave a comment:


  • gearbest
    replied
    Dear friends, share an important news with you.

    The Honolulu region of the United States was affected by volcanic activity. The following post office was closed on May 11th, our customers pls pick up your parcels at the replacement post office.

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by clarkss12 View Post

    Thank you, that is great news.

    We sincerely appreciate your understanding.
    Thanks for your support.
    [email protected]
    Gearbest.com

    Leave a comment:


  • clarkss12
    replied
    Originally posted by CSGearbest View Post

    Hi,
    We have shipped your order out.
    You will be received it soon.
    Please let me know if you need further assistance.
    [email protected]
    Gearbest.com
    Thank you, that is great news.

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by clarkss12 View Post
    Yes, Scooter, I saw that you received your box. You must have some pull, I am jealous. I think I ordered mine, one day after you ordered yours. I only wanted to see how that voice remote works.
    Hi,
    We have shipped your order out.
    You will be received it soon.
    Please let me know if you need further assistance.
    [email protected]
    Gearbest.com

    Leave a comment:


  • clarkss12
    replied
    Yes, Scooter, I saw that you received your box. You must have some pull, I am jealous. I think I ordered mine, one day after you ordered yours. I only wanted to see how that voice remote works.

    Leave a comment:


  • scooter2014
    commented on 's reply
    Blimy got mine few days ago

  • CSGearbest
    replied
    Originally posted by clarkss12 View Post

    Thank you for the follow up, I can accept the problem and the solution.
    Hello,
    A shipping confirmation email will be sent to you as soon as your order is dispatched.
    Please rest assured that we will ship the item soon.
    Thanks for your support.
    [email protected]
    Gearbest.com

    Leave a comment:


  • clarkss12
    replied
    Originally posted by CSGearbest View Post

    We sincerely apologize for this issue.
    We have sent an email to you regarding this issue,could you please check it?
    We are look forward to hearing from you.
    Please let me know if you need further assistance.
    [email protected]
    Gearbest.com
    Thank you for the follow up, I can accept the problem and the solution.

    Leave a comment:

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