Questions about the Offers, status, package to GearBest! and Support

[crapat]

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11 days now and my order is still procesing and all they said is they re sorry because item is not is stock and i have to wait 2 more weeks to find out that i have to wait another 2 more weeks this is crap worst exprience ever i spent 255 pounds and all i received is ignorance. shame on you gear best you can fool once wont happen again

[mitchell4you]

If you desire help..you should at least post your order number..
I you seek pitty..you need to give more info..what did you order (like Pre-order item's can take a long time)

[crapat]

W1510230155134714 is my order number it was just an asus zenfone2 with a case and another item missing from stock i try to to understand if an item is not in stock why do you have it posted as it is in stock i dont get it so 11 days and they give me a sorry and they put me to wait 2 more weeks that s amazing like is my fault i tried to change the order buyng another phones just to make em send me the order but no 1 gives a **** about that so 11 days a sorry for 255 pounds i worked 3 days in construction to pay a sorry and ignorance thank you gear best

W1510230155134714

Oct 23, 2015 16:55:13 PM

£255.58

Processing

[RISCy Dude]

Hello crapat, I used to work construction, very hard-earned money to be sure. I did enjoy it though. I liked watching a pile of sticks turn in to a structure.
Many understand your frustration.
I know you are angry/disappointed, but keep in mind, "you can catch more flies with honey than vinegar". I wish you well and I hope you are able to get this resolved to your satisfaction.
Good luck.

[crapat]

Hello crapat, I used to work construction, very hard-earned money to be sure. I did enjoy it though. I liked watching a pile of sticks turn in to a structure.
Many understand your frustration.
I know you are angry/disappointed, but keep in mind, "you can catch more flies with honey than vinegar". I wish you well and I hope you are able to get this resolved to your satisfaction.
Good luck.

You have my respect cheers !

[gearbest]

You have my respect cheers !

Hi dear,
Sorry for the delay.
I just have a few days off because of a little sick .
The products sold very well so it takes a little time to bring new ones to our warehouse.
Really sorry about that . But I have told them to get your order urgent and it will be sent out in two days.
Hope it will help you.
By the way ,you could open a ticket to the service center when you didn't get help from here.
Anyway I will do my best to help you.

Best Regards,
Grace

[gearbest]

You have my respect cheers !

Hi dear,
I just know that you have changed your product .
And we will send you as soon as possible .
Hope it will help you.

Best Regards,
Grace

[gearbest]

Hello crapat, I used to work construction, very hard-earned money to be sure. I did enjoy it though. I liked watching a pile of sticks turn in to a structure.
Many understand your frustration.
I know you are angry/disappointed, but keep in mind, "you can catch more flies with honey than vinegar". I wish you well and I hope you are able to get this resolved to your satisfaction.
Good luck.

Hi dear,
Thank you so much for your kindness.

Best Regards,
Grace

[steinway]

Hi Gearbest,

i placed an order W1510310412105142.
2 november you sent a mail with the nice message...your order is shipped out.
and we received a tracking number of DHL, you can find it in your files.

The only thing happened was this:

1	Shipment information received	SINGAPORE - SINGAPORE	14:36

This means not that the order is shipped out, so please be honest and fair.

[gearbest]

Hi Gearbest,

i placed an order W1510310412105142.
2 november you sent a mail with the nice message...your order is shipped out.
and we received a tracking number of DHL, you can find it in your files.

The only thing happened was this:

1	Shipment information received	SINGAPORE - SINGAPORE	14:36

This means not that the order is shipped out, so please be honest and fair.

Hi dear,
Sorry about that.
We will take care next time.
Thank you so much.

Best Regards,
Grace

[steinway]

Hi dear,
Sorry about that.
We will take care next time.
Thank you so much.

Best Regards,
Grace

Hi Grace,

What next time??

Please answer my tickets in a normal way

[azoreangirl]

i receveid an email asking to confirm my order s adress,order is :WW1511060306063303 whch I an'swered already confirming my adress.can u please ake sure my order gets shipped out?please answeer

[crapat]

Hi dear,
Thank you so much for your kindness.

Best Regards,
Grace

is already 2 weeks since i shoped there and i still have nothing from you i just want a refound

[gearbest]

Hi Grace,

What next time??

Please answer my tickets in a normal way

Hi dear,
Please tell me your ticket number and I will ask the custom center for further help.
Hope to help you.

Best Regards,
Grace

[steinway]

Thanks, but i think the problem is solved at this moment.

Best regards,