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  • Questions about the Offers, status, package to GearBest! and Support

    Hello all,

    We create this topic to improve our contact with you, you can ask about anything related to the offer of GearBest, and any questions, concerns, order or product problems.We will try our best to help you solve these problems

    ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★ ★★★★★ ★★★★★★★★★★★★
    Gearbest News 2018.4.28
    -----------------------------------------------------------
    - The new features of Gearbest's website are online.
    Coupon use on the "Buy Now" page.
    If you have any questions during the shopping process, please report back to us promptly. We will help solve the problem for the first time.

    ALLDOCUBE iPlay 8 Tablet PC 1GB + 16GB GRAY
    https://www.gearbest.com/tablet-pcs/...10.html?wid=21
    Page price: $72.99
    Price:$51.5, 30% OFF
    Coupon: GBsale074


    ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★ ★★★★★ ★★★★★★★★★★★★

    firmware:

    Time: July 10

    1. M8S_PRO: https://mega.nz/#!pugXCAJA!Q-VciU-9m...DqJ7YKS3Y4GChg

    2. R99: https://mega.nz/#!BjwhmL6A!zwWpxwdAD...Vq-dBS1dECVUiw

    3. T95zplus: https://mega.nz/#!I3BwHbgD!Fz8xrkzCaW7Un7zeu56iOEJ5Z89YfTqryVUZ1H1 _yec

    4. M8s Pro+ 2GB RAM + 16GB ROMhttps://mega.nz/#F!gqgXwSCa!sFNDXrV_EMzAYAcJ68dV0w

    5. Z28 pro: https://mega.nz/#F!yV0SzLoC!XcA6NEv31LxdTiWSHahX3A

    6. M8S PRO+: https://mega.nz/#F!gqgXwSCa!sFNDXrV_EMzAYAcJ68dV0w

    7. M8S PRO: http://pan.baidu.com/s/1midvQRY (later will update the mega.nz link)

    8. 2017.08.30 M8S_PRO+-NMF26Q-20170815.182813.V0321.img

    9. 2017.08.30 MINI M8S II-D4X16_1G2G_6.0_100M0_0712.img

    10. 2017.08.31 SCISHION V88 Mini III TV Box Newest Fireware: http://chiptrip.webok.net:5050/fbsharing/ilPuVOD1

    11. 2017-09-13 H96 216350603:
    https://mega.nz/#!trpkkSRK!IRlQ85tOw...qjWTWP-IuSqIYE
    https://mega.nz/#!A2Q3yahD!0GOqqwyyH...bFEZrKVy4hsCyE
    https://mega.nz/#!ImYRiaRJ!clx0_z5o_...

    12. 2017-09-28 The H96 pro+ Office Website will update the firmware once on the 1st and 15th of each month.

    Pls feel free to get the firmware here:

    http://www.hcygood.com/news/html/?462.html

    Click image for larger version  Name:	H96.png Views:	2 Size:	110.5 KB ID:	674021
    ★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★★ ★★★★★ ★★★★★★★★★★★★
    Thanks for all your understanding.

    Best Regards,
    Gearbest.com
    Last edited by gearbest; 04-27-2018, 19:33.

  • ClarkKent
    replied
    Originally posted by CSGearbest View Post

    Hi,
    We have replied your ticket AT190102007802.
    Please check your account and reply us there.
    We are looking forward to hearing from you and will do our best to help.

    GearBest.com
    Thank you for your expedited assistance.
    That was quick, and the solution offered to me was satisfactory indeed.
    A burden removed from my shoulders

    Please communicate my appreciation to your colleagues and a special thanks to you!
    -Clark

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by ClarkKent View Post
    Can you help with slow responses from ticket help?
    ​​​​​​... From Ms yoko?

    Also.. .
    I am not ge an acceptable solution at this time.

    Thank you for your interest and assistance
    IT IS always appreciated!

    Order# 18122500919422077245
    Hi,
    We have replied your ticket AT190102007802.
    Please check your account and reply us there.
    We are looking forward to hearing from you and will do our best to help.

    GearBest.com

    Leave a comment:


  • ClarkKent
    replied

    Can you help with slow responses from ticket help?
    ​​​​​​... From Ms yoko?

    Also.. .
    I am not ge an acceptable solution at this time.

    Thank you for your interest and assistance
    IT IS always appreciated!

    Order# 18122500919422077245

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by ClarkKent View Post
    Hi GB.
    Can you obtain the Latest Magicsee n6 max firmware in the OTA version, and post it on Page 0ne of this thread .. As done with other devices ??
    It's a Big Help to those people without windows pc.
    Thanks for the backup.
    I have received the box yesterday, but Will Not Boot.
    Hello,
    We sincerely apologize for this issue.
    We will handle this issue in ticket, please check your account. We will reply it within 24hours.
    Thank you so much for your coorperation

    [email protected]
    GearBest.com

    Leave a comment:


  • ClarkKent
    replied
    Hi GB.
    Can you obtain the Latest Magicsee n6 max firmware in the OTA version, and post it on Page 0ne of this thread .. As done with other devices ??
    It's a Big Help to those people without windows pc.
    Thanks for the backup.
    I have received the box yesterday, but Will Not Boot.

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by kolinsb View Post
    Hi CSGearbest

    I want to ask you for help. Can you explain to me what's going on with my order 18121700962216553297? I made that order 17.12.2018, but status of package never changed, after 20 days. What's mean "Fast-23" shipping? I have tracking number too, but I can't find it on 17track.net or DHL site...
    Hi,
    Fast-23 is our EU warehouse.
    We have sent an email to you regarding this issue.
    Look forward to hearing from you.
    Thank you

    Leave a comment:


  • kolinsb
    replied
    Hi CSGearbest

    I want to ask you for help. Can you explain to me what's going on with my order 18121700962216553297? I made that order 17.12.2018, but status of package never changed, after 20 days. What's mean "Fast-23" shipping? I have tracking number too, but I can't find it on 17track.net or DHL site...

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by ClarkKent View Post

    On GB application message Will Not post to ticket.
    I pasted it in your pm. Sorry, please forward asap?
    I know it will happen then for sure.
    Thnx -ck

    We sincerely apologize for this issue.
    We have sent an email to you regarding this issue,could you please check it?
    We are look forward to hearing from you.
    Please let me know if you need further assistance.

    Leave a comment:


  • ClarkKent
    replied
    Originally posted by ClarkKent View Post
    Thank you for your post holiday reply.
    I did not know that you took Christmas holidays.

    Thanks for routing the request to right person
    I look forward to the assistance very much

    Excellent fast shipping and tracking so far, very much improved from the past! -CK
    On GB application message Will Not post to ticket.
    I pasted it in your pm. Sorry, please forward asap?
    I know it will happen then for sure.
    Thnx -ck

    Leave a comment:


  • ClarkKent
    replied
    Thank you for your post holiday reply.
    I did not know that you took Christmas holidays.

    Thanks for routing the request to right person
    I look forward to the assistance very much

    Excellent fast shipping and tracking so far, very much improved from the past! -CK

    Leave a comment:


  • CSGearbest
    replied
    Originally posted by ClarkKent View Post
    Order# 18122500919422077245

    Thanks for the contact and attention to this matter.
    Please note the later posts on the Magicsee N6 topic started here by @ trebor,
    I think there maybe reason for concern, and early action perhaps - CK

    QUOTE=CSGearbest;n756347]
    Hi, ClarkKent. Could you please send us your order number so we can check it for you?[/QUOTE][/QUOTE]

    Hi, thank you for your information. We are sorry that we were away for the new year holiday. We have assigned an agent to follow up your issue in our support center. Please check your email inbox or your ticket. Thank you for your understanding.

    Leave a comment:


  • Rochina37
    replied
    Firmware Android tv para KI PRO?

    Leave a comment:


  • ClarkKent
    replied
    trebor I got you...on all points.
    ​​​​​​If this is the normal, yet slooow protocol... I thought I'd nudge it along.
    You guys are directly responsible for increasing GB Sales, and market value .. thus share of also.

    It is good if their actions, across the board, show awareness of the same truth.
    I look forward to contact with magicsee.
    That, you are correct, has better outcomes for a wider number of users absolutely.
    Last edited by ClarkKent; 01-01-2019, 15:15. Reason: search for the perfect emoji. ... jk

    Leave a comment:


  • trebor
    replied
    Originally posted by ClarkKent View Post
    GB... I am disappointed that No reply is received to the above questions and requests.

    Will You expidite shipping of:

    (1) Magicsee N6 MAX 4/32g to.. .

    Developer: superceleron

    Action today will be Very Appreciated and Helpful.
    HE, and we, will fix the problem issues ourselves.
    ​​​​​​... If you will ship it out. Plz
    Thanks and reply asap.


    They have Holidays also, and a time Difference they are not your local Y'all Mart.

    Again they are a reseller of the product, you best approach as mentioned previously is use you contact at Magicsee...

    Leave a comment:

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