Announcement

Collapse
No announcement yet.

Announcement

Collapse
No announcement yet.

Customer Service: Order Shipping, After-Sale Problem, Post Here!

Collapse
This topic is closed.
X
This is a sticky topic.
X
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    #61
    Originally posted by GeekBuying_Rep View Post
    You can send the PM to me on Freaktab.
    Ok thank u .

    Comment


      #62
      order#3263713

      Hi plesae help i have order am 31.01.2015 a phone ulefone be pro by geekbuying order#3263713 and i have received tracknumber RF316271401SG am 05.02.2015 by singapoor post but ( (This is not an acknowledgment of the physical receipt of the stated Registered Article)
      I extra order befor new year, today is 06.03.2015 and nothing same result by singapoor post, i pay extra insurrance for shipping problem, why geekbuying no answer to my mail's
      Cordialy...

      ps: I wanted my next order made but how to trust you!!!

      Comment


        #63
        Originally posted by burimek View Post
        Hi plesae help i have order am 31.01.2015 a phone ulefone be pro by geekbuying order#3263713 and i have received tracknumber RF316271401SG am 05.02.2015 by singapoor post but ( (This is not an acknowledgment of the physical receipt of the stated Registered Article)
        I extra order befor new year, today is 06.03.2015 and nothing same result by singapoor post, i pay extra insurrance for shipping problem, why geekbuying no answer to my mail's
        Cordialy...

        ps: I wanted my next order made but how to trust you!!!
        Hi,
        I have reported your problem to relevant staff, they will aks shipping compant to open a invetigate case, i will give you a feedback after i get any news. Please don't worry, we will help you.

        Have a good weekend!
        Sincerely
        Emma
        Coupons Updated Every Day: https://bit.ly/2RnbHUi

        Deals for TV Boxes & Mini PC: https://bit.ly/2s7ugxD

        Comment


          #64
          thanks Emma waiting for a good news!!!

          Comment


            #65
            Originally posted by GeekBuying_Rep View Post
            Hi,
            Your package is under packaging, you can get the tracking number soon.

            Sincerely
            Emma
            Got tracking number thanks..
            Tronsmart Draco Telos AW80 (4/32gb) - FW v2.0rc3
            Minix Neo X8-H (003 FW)

            Comment


              #66
              Did the MXQ boxes got in today so it will be shipped monday ?
              Home Cinema Setup Livingroom:
              50" Panasonic Plasma - CS-X806 (s802 1gb/8gb) with Mele F10 on OpenElec 5.0.3 with Kodi - Pioneer Receiver - JBL Surround System - 4TB NAS

              Bedroom Media Setup:
              32" Philips LCD -
              KR-42 wasser rom

              Comment


                #67
                Emma, I wrote earlier that I was having Amy take care of an defective box for me. I replied to the email on the 3rd of March. I need a reply by sometime monday at the latest or I'm going to paypal. It involves #3256020. I really don't care if you get thousands of emails a day. If you're running a company get proper staff to work the load.

                Comment


                  #68
                  My order #3270280 This is the response received via email, it says the Tronsmart aw80 telos will be in on the 6th ... It is now the 8th and I haven't gotten any response to my email I sent, is my order ready to ship yet or not? I paid expensive 3 day tnt shipping fee and it's been over a month alreadyHello dear sir ,We will ship them together to you .please be at ease .AW80 will be back to our warehouse in 6th ,.please do not worry , Once it is available ,we will ship it to you as soon as possible.Once the package sent out .you will receive an email with the tracking number.If you have any question,please feel free to contact us . have a nice day best regardsDora

                  Comment


                    #69
                    Originally posted by wolfheart79 View Post
                    Ok thank u .
                    If i want to buy this :
                    Teclast X98 Air II Intel Bay Trail-T Z3736F Quad Core 2.16 GHz 9.7 Inch Tablet PC Android 4.4 2048*1536 IPS 2GB/32GB . Its sure its in stock . Is any coupon code for this unit ?


                    Thank u

                    Comment


                      #70
                      Originally posted by GeekBuying_Rep View Post
                      Hi,
                      I have reported your problem to relevant staff, they will aks shipping compant to open a invetigate case, i will give you a feedback after i get any news. Please don't worry, we will help you.

                      Have a good weekend!
                      Sincerely
                      Emma
                      Hello any news for my order, just for fun i purchase a phone ulefone be pro bei geekbuying am 31.01.2015 and today is 09.03.2015 and nothing, i just !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                      Comment


                        #71
                        Originally posted by burimek View Post
                        Hello any news for my order, just for fun i purchase a phone ulefone be pro bei geekbuying am 31.01.2015 and today is 09.03.2015 and nothing, i just !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
                        Hi,
                        #3263713 is your order, right? It has been shipped out. RF316271401SG is your tracking number. Any other questions, feel free to let me know.

                        Sincerely
                        Emma
                        Coupons Updated Every Day: https://bit.ly/2RnbHUi

                        Deals for TV Boxes & Mini PC: https://bit.ly/2s7ugxD

                        Comment


                          #72
                          Originally posted by EGM92 View Post
                          Emma, I wrote earlier that I was having Amy take care of an defective box for me. I replied to the email on the 3rd of March. I need a reply by sometime monday at the latest or I'm going to paypal. It involves #3256020. I really don't care if you get thousands of emails a day. If you're running a company get proper staff to work the load.
                          Ok, i have informed Amy to reply you soon, sorry to make you feel inconvenience, our service staffs are working hard everyday, hope you can understand them. Any questions, feel free to let me know.

                          Sincerely
                          Emma
                          Coupons Updated Every Day: https://bit.ly/2RnbHUi

                          Deals for TV Boxes & Mini PC: https://bit.ly/2s7ugxD

                          Comment


                            #73
                            Originally posted by Tommyjerzboy View Post
                            My order #3270280 This is the response received via email, it says the Tronsmart aw80 telos will be in on the 6th ... It is now the 8th and I haven't gotten any response to my email I sent, is my order ready to ship yet or not? I paid expensive 3 day tnt shipping fee and it's been over a month alreadyHello dear sir ,We will ship them together to you .please be at ease .AW80 will be back to our warehouse in 6th ,.please do not worry , Once it is available ,we will ship it to you as soon as possible.Once the package sent out .you will receive an email with the tracking number.If you have any question,please feel free to contact us . have a nice day best regardsDora
                            Hi,
                            I have checked in our system that, your package has been shipped out today. 724279235 is your tracking number. Any other questions, feel free to let me know.

                            Sincerely
                            Emma
                            Coupons Updated Every Day: https://bit.ly/2RnbHUi

                            Deals for TV Boxes & Mini PC: https://bit.ly/2s7ugxD

                            Comment


                              #74
                              Originally posted by LeXXoZ View Post
                              Did the MXQ boxes got in today so it will be shipped monday ?
                              Hi,
                              3278630 is your order number, right? I have confirmed that 200PCS has arrive in our warehouse today, we will ship it out after the quality inspect completed. Any other questions, feel free to let me know.
                              BTW, please let me know the order number in your every post, it's hard for me to find the correct order number in previous thread.

                              Sincerely
                              Emma
                              Coupons Updated Every Day: https://bit.ly/2RnbHUi

                              Deals for TV Boxes & Mini PC: https://bit.ly/2s7ugxD

                              Comment


                                #75
                                Originally posted by wolfheart79 View Post
                                If i want to buy this :
                                Teclast X98 Air II Intel Bay Trail-T Z3736F Quad Core 2.16 GHz 9.7 Inch Tablet PC Android 4.4 2048*1536 IPS 2GB/32GB . Its sure its in stock . Is any coupon code for this unit ?


                                Thank u
                                Is it this link? http://www.geekbuying.com/item/Tecla...GB-335781.html
                                I can provide a $5 off coupon for you.

                                Sincerely
                                Emma
                                Coupons Updated Every Day: https://bit.ly/2RnbHUi

                                Deals for TV Boxes & Mini PC: https://bit.ly/2s7ugxD

                                Comment

                                Working...
                                X