MX10 ANDROID 9.0 RK3328 TV BOX FIRMWARE UPDATE 20190108

[GeekBuying_Rep]

Hey guys,

Glad to share the firmware for MX10 TV Box

Note: This firmware is suitable for MX10 4GB/64GB and 4GB/32GB TV Box.

PC Flash Firmware

Flash Tool

Flash guide, please refer to: http://blog.geekbuying.com/index.php...20/android-tv- boxes-flash tutorials-tool/

Have fun!

[brazindas]

I installed the ROM but it does not work, it stays on the MX10 screen and it does not go away

[GeekBuying_Rep]

I installed the ROM but it does not work, it stays on the MX10 screen and it does not go away

Hi,

Could you please kindly send me a photo of the screen?

[brazindas]

Hello.
I reinstalled Rom 8.1 and it was not possible to take a picture, but it was like this: I installed rom 9.0 everything and everything was going well, first it appeared dark screen with logo of the MX 10 in the center, soon began to install normal with a circle in several colors showing that it was starting normal, then must have restarted and stopped in the MX10 logo and never left.

[brazindas]

Hello.
This is my MX10 (https://www.geekbuying.com/item/MX10...ox-392899.html) bought for eight days with the promise that would come with android 9.0, came with 8.1 and now I have problems installing 9.0.

[GeekBuying_Rep]

Hello.
This is my MX10 (https://www.geekbuying.com/item/MX10...ox-392899.html) bought for eight days with the promise that would come with android 9.0, came with 8.1 and now I have problems installing 9.0.

Hi,

Sorry for inconvenience.

Please try to install the firmware in this way.

Please kindly noted that it needs to be with the FactoryTool_v1.6 tool and be upgraded twice. Other tools won't work.

1. Click the repair button.
2. Unplug the USB cable after the repair is done and update it for the first time.
3. Click the update button again after the first update is done and then upgrade is complete.

[brazindas]

Already with android 9 installed and working properly.
Thank you for your help

[jibmaster]

Hello I am having a similar issue where I can't install the android 9 pie firmware, I used Factory Tool v1.6 as suggested above and mine starts to download the firmware once it gets to 100 percent it immediately turns red and says fail.
I have installed firmware on my mx10 box before. My box had the original android 7 and I upgraded it multiple times to the newest versions of android oreo 8.1. Currently I am on the oreo mxq_rk3328_d4_8.1_8189-6051_20180828_r1 firmware.

What I am doing wrong? or any help would be greatly appreciated

Thanks

[jibmaster]

Here is the log from Factory Tool v1.6 I can't upload the text file for some reason so I will paste it here:
08:19:50 599 Factory Tool v1.5.0.0 start run
08:25:20 305 Layer<8,2-4>:Test Device Start
08:25:20 315 Layer<8,2-4>:Test Device Success
08:25:20 325 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
08:25:20 325 Layer<8,2-4>:Check Chip Start
08:25:20 335 Layer<8,2-4>: Check Chip Success
08:25:20 345 Layer<8,2-4>:Get FlashInfo Start
08:25:20 345 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
08:25:20 355 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
08:25:20 365 Layer<8,2-4>:Get FlashInfo Success
08:25:20 385 Layer<8,2-4>:Prepare IDB Start
08:25:20 385 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
08:25:20 395 Layer<8,2-4>:Prepare IDB Success
08:25:20 405 Layer<8,2-4>ownload IDB Start
08:25:21 505 Layer<8,2-4>ownload IDB Success
08:25:21 515 Layer<8,2-4>:Reset Device Start
08:25:22 525 Layer<8,2-4>:Reset Device Success
08:25:22 535 Layer<8,2-4>:Wait For Loader Start
08:25:23 525 Layer<8,2-4>:Wait For Loader Success
08:25:23 535 Layer<8,2-4>:Test Device Start
08:25:23 545 Layer<8,2-4>:Test Device Success
08:25:23 555 Layer<8,2-4>ownload Firmware Start
08:25:23 565 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
08:25:23 575 [Error] Layer<8,2-4>ownload Firmware Fail
08:27:37 260 Factory Tool v1.5.0.0 start run
08:28:50 700 Layer<8,2-4>:Test Device Start
08:28:50 720 Layer<8,2-4>:Test Device Success
08:28:50 730 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
08:28:50 740 Layer<8,2-4>:Check Chip Start
08:28:50 750 Layer<8,2-4>: Check Chip Success
08:28:50 750 Layer<8,2-4>:Get FlashInfo Start
08:28:50 760 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
08:28:50 760 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
08:28:50 770 Layer<8,2-4>:Get FlashInfo Success
08:28:50 780 Layer<8,2-4>:Prepare IDB Start
08:28:50 800 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
08:28:50 810 Layer<8,2-4>:Prepare IDB Success
08:28:50 820 Layer<8,2-4>ownload IDB Start
08:28:50 910 Layer<8,2-4>ownload IDB Success
08:28:50 920 Layer<8,2-4>:Reset Device Start
08:28:51 930 Layer<8,2-4>:Reset Device Success
08:28:51 940 Layer<8,2-4>:Wait For Loader Start
08:28:52 940 Layer<8,2-4>:Wait For Loader Success
08:28:52 950 Layer<8,2-4>:Test Device Start
08:28:52 960 Layer<8,2-4>:Test Device Success
08:28:52 970 Layer<8,2-4>ownload Firmware Start
08:28:52 970 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
08:28:52 980 [Error] Layer<8,2-4>ownload Firmware Fail
08:33:10 090 Factory Tool v1.5.0.0 start run
08:33:57 210 Layer<7,2-3>:Test Device Start
08:33:57 220 Layer<7,2-3>:Test Device Success
08:33:57 230 <LAYER 2-3> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
08:33:57 240 Layer<7,2-3>:Check Chip Start
08:33:57 250 Layer<7,2-3>: Check Chip Success
08:33:57 260 Layer<7,2-3>:Get FlashInfo Start
08:33:57 270 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
08:33:57 280 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
08:33:57 290 Layer<7,2-3>:Get FlashInfo Success
08:33:57 300 Layer<7,2-3>:Prepare IDB Start
08:33:57 300 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
08:33:57 310 Layer<7,2-3>:Prepare IDB Success
08:33:57 320 Layer<7,2-3>ownload IDB Start
08:33:57 410 Layer<7,2-3>ownload IDB Success
08:33:57 430 Layer<7,2-3>:Reset Device Start
08:33:58 440 Layer<7,2-3>:Reset Device Success
08:33:58 450 Layer<7,2-3>:Wait For Loader Start
08:33:59 520 Layer<7,2-3>:Wait For Loader Success
08:33:59 530 Layer<7,2-3>:Test Device Start
08:33:59 550 Layer<7,2-3>:Test Device Success
08:33:59 560 Layer<7,2-3>ownload Firmware Start
08:33:59 570 <LAYER 2-3> ERRORownloadImage-->device did not support directLBA to write gpt
08:33:59 590 [Error] Layer<7,2-3>ownload Firmware Fail
09:01:27 255 Factory Tool v1.5.0.0 start run
09:02:48 220 Layer<7,2-3>:Test Device Start
09:02:48 235 Layer<7,2-3>:Test Device Success
09:02:48 251 Layer<7,2-3>:Check Chip Start
09:02:48 266 Layer<7,2-3>: Check Chip Success
09:02:48 266 Layer<7,2-3>:Get FlashInfo Start
09:02:48 282 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:02:48 282 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
09:02:48 298 Layer<7,2-3>:Get FlashInfo Success
09:02:48 298 Layer<7,2-3>:Prepare IDB Start
09:02:48 298 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
09:02:48 313 Layer<7,2-3>:Prepare IDB Success
09:02:48 313 Layer<7,2-3>ownload IDB Start
09:02:48 360 Layer<7,2-3>ownload IDB Success
09:02:48 360 Layer<7,2-3>ownload Firmware Start
09:02:48 438 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:02:48 454 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
09:02:48 469 <LAYER 2-3> INFO:Start download image,total=2069318368,band=4,DirectLBA=1,First4Ac cess=1,Gpt=0
09:02:48 485 <LAYER 2-3> INFO:Start to download trust,offset=0x6000,size=4194304
09:02:48 797 <LAYER 2-3> INFO:Start to download uboot,offset=0x4000,size=4194304
09:02:49 124 <LAYER 2-3> INFO:Start to download misc,offset=0x8000,size=49152
09:02:49 140 <LAYER 2-3> INFO:Start to download baseparameter,offset=0xa000,size=1048576
09:02:49 249 <LAYER 2-3> INFO:Start to download resource,offset=0xa800,size=12506624
09:02:50 154 <LAYER 2-3> INFO:Start to download kernel,offset=0x12800,size=19103764
09:02:51 574 <LAYER 2-3> INFO:Start to download boot,offset=0x22800,size=1492144
09:02:51 698 <LAYER 2-3> INFO:Start to download recovery,offset=0x32800,size=9261332
09:02:52 385 <LAYER 2-3> INFO:Start to download system,offset=0xda800,size=1610612736
09:04:23 380 <LAYER 2-3> INFO:Start to download vendor,offset=0x3e2800,size=268435456
09:04:35 267 <LAYER 2-3> INFO:Start to download oem,offset=0x462800,size=138412032
09:04:35 563 Layer<7,2-3>ownload Firmware Success
09:04:35 563 Layer<7,2-3>:Reset Device Start
09:04:35 579 Layer<7,2-3>:Reset Device Success
09:04:35 610 Layer<7,2-3>:Upgrade OK
09:04:37 529 Layer<7,2-3>:Test Device Start
09:04:37 545 Layer<7,2-3>:Test Device Success
09:04:37 560 <LAYER 2-3> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
09:04:37 560 Layer<7,2-3>:Check Chip Start
09:04:37 560 Layer<7,2-3>: Check Chip Success
09:04:37 576 Layer<7,2-3>:Get FlashInfo Start
09:04:37 576 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:04:37 591 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
09:04:37 591 Layer<7,2-3>:Get FlashInfo Success
09:04:37 607 Layer<7,2-3>:Prepare IDB Start
09:04:37 607 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
09:04:37 623 Layer<7,2-3>:Prepare IDB Success
09:04:37 623 Layer<7,2-3>ownload IDB Start
09:04:38 715 Layer<7,2-3>ownload IDB Success
09:04:38 730 Layer<7,2-3>:Reset Device Start
09:04:39 744 Layer<7,2-3>:Reset Device Success
09:04:39 744 Layer<7,2-3>:Wait For Loader Start
09:04:40 727 Layer<7,2-3>:Wait For Loader Success
09:04:40 743 Layer<7,2-3>:Test Device Start
09:04:40 758 Layer<7,2-3>:Test Device Success
09:04:40 758 Layer<7,2-3>ownload Firmware Start
09:04:40 774 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:04:40 789 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
09:04:40 805 <LAYER 2-3> INFO:Start download image,total=2069318368,band=4,DirectLBA=0,First4Ac cess=0,Gpt=0
09:04:40 821 <LAYER 2-3> INFO:Start to download trust,offset=0x4000,size=4194304
09:04:40 977 <LAYER 2-3> INFO:Start to download uboot,offset=0x2000,size=4194304
09:04:41 148 <LAYER 2-3> INFO:Start to download misc,offset=0x6000,size=49152
09:04:41 164 <LAYER 2-3> INFO:Start to download baseparameter,offset=0x8000,size=1048576
09:04:41 211 <LAYER 2-3> INFO:Start to download resource,offset=0x8800,size=12506624
09:04:41 679 <LAYER 2-3> INFO:Start to download kernel,offset=0x10800,size=19103764
09:04:42 396 <LAYER 2-3> INFO:Start to download boot,offset=0x20800,size=1492144
09:04:42 474 <LAYER 2-3> INFO:Start to download recovery,offset=0x30800,size=9261332
09:04:42 833 <LAYER 2-3> INFO:Start to download system,offset=0xd8800,size=1610612736
09:05:29 680 <LAYER 2-3> INFO:Start to download vendor,offset=0x3e0800,size=268435456
09:05:35 873 <LAYER 2-3> INFO:Start to download oem,offset=0x460800,size=138412032
09:05:36 029 Layer<7,2-3>ownload Firmware Success
09:05:36 045 Layer<7,2-3>:Reset Device Start
09:05:36 060 Layer<7,2-3>:Reset Device Success
09:05:36 076 Layer<7,2-3>:Upgrade OK
10:08:59 124 Factory Tool v1.5.0.0 start run
10:09:45 581 Layer<8,2-4>:Test Device Start
10:09:45 581 Layer<8,2-4>:Test Device Success
10:09:45 596 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
10:09:45 612 Layer<8,2-4>:Check Chip Start
10:09:45 612 Layer<8,2-4>: Check Chip Success
10:09:45 628 Layer<8,2-4>:Get FlashInfo Start
10:09:45 628 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
10:09:45 643 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
10:09:45 643 Layer<8,2-4>:Get FlashInfo Success
10:09:45 659 Layer<8,2-4>:Prepare IDB Start
10:09:45 659 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
10:09:45 674 Layer<8,2-4>:Prepare IDB Success
10:09:45 674 Layer<8,2-4>ownload IDB Start
10:09:45 768 Layer<8,2-4>ownload IDB Success
10:09:45 784 Layer<8,2-4>:Reset Device Start
10:09:46 798 Layer<8,2-4>:Reset Device Success
10:09:46 798 Layer<8,2-4>:Wait For Loader Start
10:09:47 780 Layer<8,2-4>:Wait For Loader Success
10:09:47 796 Layer<8,2-4>:Test Device Start
10:09:47 812 Layer<8,2-4>:Test Device Success
10:09:47 827 Layer<8,2-4>ownload Firmware Start
10:09:47 827 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
10:09:47 843 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
10:09:47 843 <LAYER 2-4> INFO:Start download image,total=2062352060,band=4,DirectLBA=0,First4Ac cess=0,Gpt=0
10:09:47 858 <LAYER 2-4> INFO:Start to download trust,offset=0x4000,size=4194304
10:09:48 030 <LAYER 2-4> INFO:Start to download uboot,offset=0x2000,size=4194304
10:09:48 186 <LAYER 2-4> INFO:Start to download misc,offset=0x6000,size=49152
10:09:48 202 <LAYER 2-4> INFO:Start to download baseparameter,offset=0x8000,size=1048576
10:09:48 248 <LAYER 2-4> INFO:Start to download resource,offset=0x8800,size=5595136
10:09:48 467 <LAYER 2-4> INFO:Start to download kernel,offset=0x10800,size=19036180
10:09:49 200 <LAYER 2-4> INFO:Start to download boot,offset=0x20800,size=1492232
10:09:49 262 <LAYER 2-4> INFO:Start to download recovery,offset=0x30800,size=9274008
10:09:49 637 <LAYER 2-4> INFO:Start to download system,offset=0xd8800,size=1610612736
10:10:43 379 <LAYER 2-4> INFO:Start to download vendor,offset=0x3e0800,size=268435456
10:10:49 790 <LAYER 2-4> INFO:Start to download oem,offset=0x460800,size=138412032
10:10:49 978 Layer<8,2-4>ownload Firmware Success
10:10:49 978 Layer<8,2-4>:Reset Device Start
10:10:49 993 Layer<8,2-4>:Reset Device Success
10:10:50 009 Layer<8,2-4>:Upgrade OK
10:20:02 971 Factory Tool v1.5.0.0 start run
10:21:01 112 Layer<8,2-4>:Test Device Start
10:21:01 112 Layer<8,2-4>:Test Device Success
10:21:01 128 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
10:21:01 128 Layer<8,2-4>:Check Chip Start
10:21:01 143 Layer<8,2-4>: Check Chip Success
10:21:01 159 Layer<8,2-4>:Get FlashInfo Start
10:21:01 159 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
10:21:01 175 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
10:21:01 175 Layer<8,2-4>:Get FlashInfo Success
10:21:01 190 Layer<8,2-4>:Prepare IDB Start
10:21:01 190 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
10:21:01 206 Layer<8,2-4>:Prepare IDB Success
10:21:01 206 Layer<8,2-4>ownload IDB Start
10:21:02 313 Layer<8,2-4>ownload IDB Success
10:21:02 329 Layer<8,2-4>:Reset Device Start
10:21:03 343 Layer<8,2-4>:Reset Device Success
10:21:03 343 Layer<8,2-4>:Wait For Loader Start
10:21:04 435 Layer<8,2-4>:Wait For Loader Success
10:21:04 451 Layer<8,2-4>:Test Device Start
10:21:04 466 Layer<8,2-4>:Test Device Success
10:21:04 482 Layer<8,2-4>ownload Firmware Start
10:21:04 544 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
10:21:04 560 [Error] Layer<8,2-4>ownload Firmware Fail
10:24:51 623 Factory Tool v1.5.0.0 start run

[GeekBuying_Rep]

Hello I am having a similar issue where I can't install the android 9 pie firmware, I used Factory Tool v1.6 as suggested above and mine starts to download the firmware once it gets to 100 percent it immediately turns red and says fail.
I have installed firmware on my mx10 box before. My box had the original android 7 and I upgraded it multiple times to the newest versions of android oreo 8.1. Currently I am on the oreo mxq_rk3328_d4_8.1_8189-6051_20180828_r1 firmware.

What I am doing wrong? or any help would be greatly appreciated

Thanks

Hi ,

Could you please send me a picture of the problem?

And do you unplug the USB cable after the first upgrade?

[jibmaster]

Here is what happens when I flash the firmware:

This is from the log:
09:28:58 279 Factory Tool v1.5.0.0 start run
09:31:40 238 Layer<14,3-1-2>:Test Device Start
09:31:40 254 Layer<14,3-1-2>:Test Device Success
09:31:40 254 <LAYER 3-1-2> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
09:31:40 269 Layer<14,3-1-2>:Check Chip Start
09:31:40 269 Layer<14,3-1-2>: Check Chip Success
09:31:40 285 Layer<14,3-1-2>:Get FlashInfo Start
09:31:40 285 <LAYER 3-1-2> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:31:40 285 <LAYER 3-1-2> INFO:GetFlashInfo-->Emmc storage.
09:31:40 301 Layer<14,3-1-2>:Get FlashInfo Success
09:31:40 301 Layer<14,3-1-2>:Prepare IDB Start
09:31:40 316 <LAYER 3-1-2> INFO:CS(1) (29820MB) (SAMSUNG)
09:31:40 316 Layer<14,3-1-2>:Prepare IDB Success
09:31:40 332 Layer<14,3-1-2>ownload IDB Start
09:31:41 471 Layer<14,3-1-2>ownload IDB Success
09:31:41 486 Layer<14,3-1-2>:Reset Device Start
09:31:42 516 Layer<14,3-1-2>:Reset Device Success
09:31:42 516 Layer<14,3-1-2>:Wait For Loader Start
09:31:44 169 Layer<14,3-1-2>:Wait For Loader Success
09:31:44 185 Layer<14,3-1-2>:Test Device Start
09:31:44 201 Layer<14,3-1-2>:Test Device Success
09:31:44 201 Layer<14,3-1-2>ownload Firmware Start
09:31:44 279 <LAYER 3-1-2> ERRORownloadImage-->device did not support directLBA to write gpt
09:31:44 294 [Error] Layer<14,3-1-2>ownload Firmware Fail


I am not sure what you mean by first upgrade, I get up to here and it says fail so I am not sure what I am supposed to do next?

[GeekBuying_Rep]

Here is what happens when I flash the firmware:

This is from the log:
09:28:58 279 Factory Tool v1.5.0.0 start run
09:31:40 238 Layer<14,3-1-2>:Test Device Start
09:31:40 254 Layer<14,3-1-2>:Test Device Success
09:31:40 254 <LAYER 3-1-2> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
09:31:40 269 Layer<14,3-1-2>:Check Chip Start
09:31:40 269 Layer<14,3-1-2>: Check Chip Success
09:31:40 285 Layer<14,3-1-2>:Get FlashInfo Start
09:31:40 285 <LAYER 3-1-2> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:31:40 285 <LAYER 3-1-2> INFO:GetFlashInfo-->Emmc storage.
09:31:40 301 Layer<14,3-1-2>:Get FlashInfo Success
09:31:40 301 Layer<14,3-1-2>:Prepare IDB Start
09:31:40 316 <LAYER 3-1-2> INFO:CS(1) (29820MB) (SAMSUNG)
09:31:40 316 Layer<14,3-1-2>:Prepare IDB Success
09:31:40 332 Layer<14,3-1-2>ownload IDB Start
09:31:41 471 Layer<14,3-1-2>ownload IDB Success
09:31:41 486 Layer<14,3-1-2>:Reset Device Start
09:31:42 516 Layer<14,3-1-2>:Reset Device Success
09:31:42 516 Layer<14,3-1-2>:Wait For Loader Start
09:31:44 169 Layer<14,3-1-2>:Wait For Loader Success
09:31:44 185 Layer<14,3-1-2>:Test Device Start
09:31:44 201 Layer<14,3-1-2>:Test Device Success
09:31:44 201 Layer<14,3-1-2>ownload Firmware Start
09:31:44 279 <LAYER 3-1-2> ERRORownloadImage-->device did not support directLBA to write gpt
09:31:44 294 [Error] Layer<14,3-1-2>ownload Firmware Fail


I am not sure what you mean by first upgrade, I get up to here and it says fail so I am not sure what I am supposed to do next?

Hi，

Please check the image.

As shown,click "Restore" for the first time to upgrade.

After finishing it,unplug the USB cable.

Then plug the cable again to click "Upgrade" for the second upgrade.

[jibmaster]

I tried doing what you said when I did the restore It fails:




Here is the log:

21:24:30 310 Factory Tool v1.5.0.0 start run
21:26:26 982 Layer<14,3-1-2>ownload Boot Start
21:26:30 165 Layer<14,3-1-2>ownload Boot Success
21:26:30 165 Layer<14,3-1-2>:Wait For Maskrom Start
21:26:30 882 Layer<14,3-1-2>:Wait For Maskrom Success
21:26:30 898 Layer<14,3-1-2>:Test Device Start
21:26:30 898 Layer<14,3-1-2>:Test Device Success
21:26:30 913 Layer<14,3-1-2>:Get FlashInfo Start
21:26:30 913 <LAYER 3-1-2> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
21:26:30 929 <LAYER 3-1-2> INFO:GetFlashInfo-->Emmc storage.
21:26:30 929 Layer<14,3-1-2>:Get FlashInfo Success
21:26:30 945 Layer<14,3-1-2>:Erase Flash Start
21:26:41 147 Layer<14,3-1-2>:Erase Flash Success
21:26:41 163 Layer<14,3-1-2>:Reset Device Start
21:26:42 177 Layer<14,3-1-2>:Reset Device Success
21:26:42 177 Layer<14,3-1-2>ownload Boot Start
21:26:42 192 <LAYER 3-1-2> ERRORownloadBoot-->CreateFile failed,ErrCode(2)
21:26:43 222 <LAYER 3-1-2> ERRORownloadBoot-->CreateFile failed,ErrCode(2)
21:26:44 236 <LAYER 3-1-2> ERRORownloadBoot-->CreateFile failed,ErrCode(2)
21:26:45 250 [Error] Layer<14,3-1-2>ownload Boot Fail

I am willing to keep trying if someone can please help me. Thanks

[jibmaster]

I finally got it working. Just encase anyone else is having similar issues as me what I did was:
I used Android Tool v2.59 - clicked UPGRADE FIRMWARE tab, and loaded the android 9 firmware. I made sure the program recognized my android box by pushing the toothpick in the reset button and plugging in the usb cable. Once android tools recognized my android box I clicked erase flash, which erased successfully for me. (When I tried to do this with factory tool v1.6 it kept failing for me) (see pic above). Next I clicked on the UPGRADE tab and it installed android 9 firmware successfully. Hooked it up to the tv, and checked in the about to confirm it was Android 9.

I have found 2 issues so far with this firmware, I am wondering if anyone else is having the same issues:
1. When launching the google playstore, it just crashes. if you click on it multiple times it was will say it is doing an update but never finishes. Is there a fix for this?
I tried force stopping google play store, and uninstalling it to the factory version that came with the app, it will load once, but once you close out and reopen it crashes again.

2. The weather app on the home screen won't recognize my city? I type it in and hit ok, and it does nothing. Does anyone know how to get this working?

[djpooga]

Here is the log from Factory Tool v1.6 I can't upload the text file for some reason so I will paste it here:
08:19:50 599 Factory Tool v1.5.0.0 start run
08:25:20 305 Layer<8,2-4>:Test Device Start
08:25:20 315 Layer<8,2-4>:Test Device Success
08:25:20 325 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
08:25:20 325 Layer<8,2-4>:Check Chip Start
08:25:20 335 Layer<8,2-4>: Check Chip Success
08:25:20 345 Layer<8,2-4>:Get FlashInfo Start
08:25:20 345 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
08:25:20 355 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
08:25:20 365 Layer<8,2-4>:Get FlashInfo Success
08:25:20 385 Layer<8,2-4>:Prepare IDB Start
08:25:20 385 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
08:25:20 395 Layer<8,2-4>:Prepare IDB Success
08:25:20 405 Layer<8,2-4>ownload IDB Start
08:25:21 505 Layer<8,2-4>ownload IDB Success
08:25:21 515 Layer<8,2-4>:Reset Device Start
08:25:22 525 Layer<8,2-4>:Reset Device Success
08:25:22 535 Layer<8,2-4>:Wait For Loader Start
08:25:23 525 Layer<8,2-4>:Wait For Loader Success
08:25:23 535 Layer<8,2-4>:Test Device Start
08:25:23 545 Layer<8,2-4>:Test Device Success
08:25:23 555 Layer<8,2-4>ownload Firmware Start
08:25:23 565 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
08:25:23 575 [Error] Layer<8,2-4>ownload Firmware Fail
08:27:37 260 Factory Tool v1.5.0.0 start run
08:28:50 700 Layer<8,2-4>:Test Device Start
08:28:50 720 Layer<8,2-4>:Test Device Success
08:28:50 730 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
08:28:50 740 Layer<8,2-4>:Check Chip Start
08:28:50 750 Layer<8,2-4>: Check Chip Success
08:28:50 750 Layer<8,2-4>:Get FlashInfo Start
08:28:50 760 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
08:28:50 760 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
08:28:50 770 Layer<8,2-4>:Get FlashInfo Success
08:28:50 780 Layer<8,2-4>:Prepare IDB Start
08:28:50 800 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
08:28:50 810 Layer<8,2-4>:Prepare IDB Success
08:28:50 820 Layer<8,2-4>ownload IDB Start
08:28:50 910 Layer<8,2-4>ownload IDB Success
08:28:50 920 Layer<8,2-4>:Reset Device Start
08:28:51 930 Layer<8,2-4>:Reset Device Success
08:28:51 940 Layer<8,2-4>:Wait For Loader Start
08:28:52 940 Layer<8,2-4>:Wait For Loader Success
08:28:52 950 Layer<8,2-4>:Test Device Start
08:28:52 960 Layer<8,2-4>:Test Device Success
08:28:52 970 Layer<8,2-4>ownload Firmware Start
08:28:52 970 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
08:28:52 980 [Error] Layer<8,2-4>ownload Firmware Fail
08:33:10 090 Factory Tool v1.5.0.0 start run
08:33:57 210 Layer<7,2-3>:Test Device Start
08:33:57 220 Layer<7,2-3>:Test Device Success
08:33:57 230 <LAYER 2-3> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
08:33:57 240 Layer<7,2-3>:Check Chip Start
08:33:57 250 Layer<7,2-3>: Check Chip Success
08:33:57 260 Layer<7,2-3>:Get FlashInfo Start
08:33:57 270 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
08:33:57 280 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
08:33:57 290 Layer<7,2-3>:Get FlashInfo Success
08:33:57 300 Layer<7,2-3>:Prepare IDB Start
08:33:57 300 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
08:33:57 310 Layer<7,2-3>:Prepare IDB Success
08:33:57 320 Layer<7,2-3>ownload IDB Start
08:33:57 410 Layer<7,2-3>ownload IDB Success
08:33:57 430 Layer<7,2-3>:Reset Device Start
08:33:58 440 Layer<7,2-3>:Reset Device Success
08:33:58 450 Layer<7,2-3>:Wait For Loader Start
08:33:59 520 Layer<7,2-3>:Wait For Loader Success
08:33:59 530 Layer<7,2-3>:Test Device Start
08:33:59 550 Layer<7,2-3>:Test Device Success
08:33:59 560 Layer<7,2-3>ownload Firmware Start
08:33:59 570 <LAYER 2-3> ERRORownloadImage-->device did not support directLBA to write gpt
08:33:59 590 [Error] Layer<7,2-3>ownload Firmware Fail
09:01:27 255 Factory Tool v1.5.0.0 start run
09:02:48 220 Layer<7,2-3>:Test Device Start
09:02:48 235 Layer<7,2-3>:Test Device Success
09:02:48 251 Layer<7,2-3>:Check Chip Start
09:02:48 266 Layer<7,2-3>: Check Chip Success
09:02:48 266 Layer<7,2-3>:Get FlashInfo Start
09:02:48 282 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:02:48 282 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
09:02:48 298 Layer<7,2-3>:Get FlashInfo Success
09:02:48 298 Layer<7,2-3>:Prepare IDB Start
09:02:48 298 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
09:02:48 313 Layer<7,2-3>:Prepare IDB Success
09:02:48 313 Layer<7,2-3>ownload IDB Start
09:02:48 360 Layer<7,2-3>ownload IDB Success
09:02:48 360 Layer<7,2-3>ownload Firmware Start
09:02:48 438 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:02:48 454 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
09:02:48 469 <LAYER 2-3> INFO:Start download image,total=2069318368,band=4,DirectLBA=1,First4Ac cess=1,Gpt=0
09:02:48 485 <LAYER 2-3> INFO:Start to download trust,offset=0x6000,size=4194304
09:02:48 797 <LAYER 2-3> INFO:Start to download uboot,offset=0x4000,size=4194304
09:02:49 124 <LAYER 2-3> INFO:Start to download misc,offset=0x8000,size=49152
09:02:49 140 <LAYER 2-3> INFO:Start to download baseparameter,offset=0xa000,size=1048576
09:02:49 249 <LAYER 2-3> INFO:Start to download resource,offset=0xa800,size=12506624
09:02:50 154 <LAYER 2-3> INFO:Start to download kernel,offset=0x12800,size=19103764
09:02:51 574 <LAYER 2-3> INFO:Start to download boot,offset=0x22800,size=1492144
09:02:51 698 <LAYER 2-3> INFO:Start to download recovery,offset=0x32800,size=9261332
09:02:52 385 <LAYER 2-3> INFO:Start to download system,offset=0xda800,size=1610612736
09:04:23 380 <LAYER 2-3> INFO:Start to download vendor,offset=0x3e2800,size=268435456
09:04:35 267 <LAYER 2-3> INFO:Start to download oem,offset=0x462800,size=138412032
09:04:35 563 Layer<7,2-3>ownload Firmware Success
09:04:35 563 Layer<7,2-3>:Reset Device Start
09:04:35 579 Layer<7,2-3>:Reset Device Success
09:04:35 610 Layer<7,2-3>:Upgrade OK
09:04:37 529 Layer<7,2-3>:Test Device Start
09:04:37 545 Layer<7,2-3>:Test Device Success
09:04:37 560 <LAYER 2-3> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
09:04:37 560 Layer<7,2-3>:Check Chip Start
09:04:37 560 Layer<7,2-3>: Check Chip Success
09:04:37 576 Layer<7,2-3>:Get FlashInfo Start
09:04:37 576 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:04:37 591 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
09:04:37 591 Layer<7,2-3>:Get FlashInfo Success
09:04:37 607 Layer<7,2-3>:Prepare IDB Start
09:04:37 607 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
09:04:37 623 Layer<7,2-3>:Prepare IDB Success
09:04:37 623 Layer<7,2-3>ownload IDB Start
09:04:38 715 Layer<7,2-3>ownload IDB Success
09:04:38 730 Layer<7,2-3>:Reset Device Start
09:04:39 744 Layer<7,2-3>:Reset Device Success
09:04:39 744 Layer<7,2-3>:Wait For Loader Start
09:04:40 727 Layer<7,2-3>:Wait For Loader Success
09:04:40 743 Layer<7,2-3>:Test Device Start
09:04:40 758 Layer<7,2-3>:Test Device Success
09:04:40 758 Layer<7,2-3>ownload Firmware Start
09:04:40 774 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
09:04:40 789 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
09:04:40 805 <LAYER 2-3> INFO:Start download image,total=2069318368,band=4,DirectLBA=0,First4Ac cess=0,Gpt=0
09:04:40 821 <LAYER 2-3> INFO:Start to download trust,offset=0x4000,size=4194304
09:04:40 977 <LAYER 2-3> INFO:Start to download uboot,offset=0x2000,size=4194304
09:04:41 148 <LAYER 2-3> INFO:Start to download misc,offset=0x6000,size=49152
09:04:41 164 <LAYER 2-3> INFO:Start to download baseparameter,offset=0x8000,size=1048576
09:04:41 211 <LAYER 2-3> INFO:Start to download resource,offset=0x8800,size=12506624
09:04:41 679 <LAYER 2-3> INFO:Start to download kernel,offset=0x10800,size=19103764
09:04:42 396 <LAYER 2-3> INFO:Start to download boot,offset=0x20800,size=1492144
09:04:42 474 <LAYER 2-3> INFO:Start to download recovery,offset=0x30800,size=9261332
09:04:42 833 <LAYER 2-3> INFO:Start to download system,offset=0xd8800,size=1610612736
09:05:29 680 <LAYER 2-3> INFO:Start to download vendor,offset=0x3e0800,size=268435456
09:05:35 873 <LAYER 2-3> INFO:Start to download oem,offset=0x460800,size=138412032
09:05:36 029 Layer<7,2-3>ownload Firmware Success
09:05:36 045 Layer<7,2-3>:Reset Device Start
09:05:36 060 Layer<7,2-3>:Reset Device Success
09:05:36 076 Layer<7,2-3>:Upgrade OK
10:08:59 124 Factory Tool v1.5.0.0 start run
10:09:45 581 Layer<8,2-4>:Test Device Start
10:09:45 581 Layer<8,2-4>:Test Device Success
10:09:45 596 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
10:09:45 612 Layer<8,2-4>:Check Chip Start
10:09:45 612 Layer<8,2-4>: Check Chip Success
10:09:45 628 Layer<8,2-4>:Get FlashInfo Start
10:09:45 628 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
10:09:45 643 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
10:09:45 643 Layer<8,2-4>:Get FlashInfo Success
10:09:45 659 Layer<8,2-4>:Prepare IDB Start
10:09:45 659 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
10:09:45 674 Layer<8,2-4>:Prepare IDB Success
10:09:45 674 Layer<8,2-4>ownload IDB Start
10:09:45 768 Layer<8,2-4>ownload IDB Success
10:09:45 784 Layer<8,2-4>:Reset Device Start
10:09:46 798 Layer<8,2-4>:Reset Device Success
10:09:46 798 Layer<8,2-4>:Wait For Loader Start
10:09:47 780 Layer<8,2-4>:Wait For Loader Success
10:09:47 796 Layer<8,2-4>:Test Device Start
10:09:47 812 Layer<8,2-4>:Test Device Success
10:09:47 827 Layer<8,2-4>ownload Firmware Start
10:09:47 827 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
10:09:47 843 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
10:09:47 843 <LAYER 2-4> INFO:Start download image,total=2062352060,band=4,DirectLBA=0,First4Ac cess=0,Gpt=0
10:09:47 858 <LAYER 2-4> INFO:Start to download trust,offset=0x4000,size=4194304
10:09:48 030 <LAYER 2-4> INFO:Start to download uboot,offset=0x2000,size=4194304
10:09:48 186 <LAYER 2-4> INFO:Start to download misc,offset=0x6000,size=49152
10:09:48 202 <LAYER 2-4> INFO:Start to download baseparameter,offset=0x8000,size=1048576
10:09:48 248 <LAYER 2-4> INFO:Start to download resource,offset=0x8800,size=5595136
10:09:48 467 <LAYER 2-4> INFO:Start to download kernel,offset=0x10800,size=19036180
10:09:49 200 <LAYER 2-4> INFO:Start to download boot,offset=0x20800,size=1492232
10:09:49 262 <LAYER 2-4> INFO:Start to download recovery,offset=0x30800,size=9274008
10:09:49 637 <LAYER 2-4> INFO:Start to download system,offset=0xd8800,size=1610612736
10:10:43 379 <LAYER 2-4> INFO:Start to download vendor,offset=0x3e0800,size=268435456
10:10:49 790 <LAYER 2-4> INFO:Start to download oem,offset=0x460800,size=138412032
10:10:49 978 Layer<8,2-4>ownload Firmware Success
10:10:49 978 Layer<8,2-4>:Reset Device Start
10:10:49 993 Layer<8,2-4>:Reset Device Success
10:10:50 009 Layer<8,2-4>:Upgrade OK
10:20:02 971 Factory Tool v1.5.0.0 start run
10:21:01 112 Layer<8,2-4>:Test Device Start
10:21:01 112 Layer<8,2-4>:Test Device Success
10:21:01 128 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
10:21:01 128 Layer<8,2-4>:Check Chip Start
10:21:01 143 Layer<8,2-4>: Check Chip Success
10:21:01 159 Layer<8,2-4>:Get FlashInfo Start
10:21:01 159 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
10:21:01 175 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
10:21:01 175 Layer<8,2-4>:Get FlashInfo Success
10:21:01 190 Layer<8,2-4>:Prepare IDB Start
10:21:01 190 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
10:21:01 206 Layer<8,2-4>:Prepare IDB Success
10:21:01 206 Layer<8,2-4>ownload IDB Start
10:21:02 313 Layer<8,2-4>ownload IDB Success
10:21:02 329 Layer<8,2-4>:Reset Device Start
10:21:03 343 Layer<8,2-4>:Reset Device Success
10:21:03 343 Layer<8,2-4>:Wait For Loader Start
10:21:04 435 Layer<8,2-4>:Wait For Loader Success
10:21:04 451 Layer<8,2-4>:Test Device Start
10:21:04 466 Layer<8,2-4>:Test Device Success
10:21:04 482 Layer<8,2-4>ownload Firmware Start
10:21:04 544 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
10:21:04 560 [Error] Layer<8,2-4>ownload Firmware Fail
10:24:51 623 Factory Tool v1.5.0.0 start run

fash tool 1.64 http://geekbuying.mediafire.com/file...ol.64.rar/file
not 1.6 no good