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MX10 ANDROID 9.0 RK3328 TV BOX FIRMWARE UPDATE 20190108

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  • Boullie
    replied
    I cannot seem to find this version anywhere. Where did you download 2.59 from?

    Originally posted by jibmaster View Post
    I finally got it working. Just encase anyone else is having similar issues as me what I did was:
    I used Android Tool v2.59 - clicked UPGRADE FIRMWARE tab, and loaded the android 9 firmware. I made sure the program recognized my android box by pushing the toothpick in the reset button and plugging in the usb cable. Once android tools recognized my android box I clicked erase flash, which erased successfully for me. (When I tried to do this with factory tool v1.6 it kept failing for me) (see pic above). Next I clicked on the UPGRADE tab and it installed android 9 firmware successfully. Hooked it up to the tv, and checked in the about to confirm it was Android 9.

    I have found 2 issues so far with this firmware, I am wondering if anyone else is having the same issues:
    1. When launching the google playstore, it just crashes. if you click on it multiple times it was will say it is doing an update but never finishes. Is there a fix for this?
    I tried force stopping google play store, and uninstalling it to the factory version that came with the app, it will load once, but once you close out and reopen it crashes again.

    2. The weather app on the home screen won't recognize my city? I type it in and hit ok, and it does nothing. Does anyone know how to get this working?

    Leave a comment:


  • GeekBuying_Rep
    replied
    Originally posted by Pallaros View Post
    Dont upgrade this box to android pie if you are lucky enough to have it with older android.
    Nothing works. Tried to put another launcher to bypass it's awful launcher and at every restart it puts back the stock launcher although I set the new launcher as the default.
    Location doesn't work, launcher has a weather widget that doesn't work.
    Kodi 18.1 crashes all the time to desktop.
    I am waiting for the day that someone will make an Android TV rom to use this box again (or a root will be found so to put another firmware or perform a downgrade).
    Hi ,

    Could you please send me a picture to show the problem?

    Leave a comment:


  • GeekBuying_Rep
    replied
    Originally posted by DaMeZ View Post
    hi i upgraded my box it said successful when i plug it into my tv mx 10 logo shows straight after i get a green screen anyone know how to fix or what is wrong?
    Hi ,

    Could you please send me a picture to show the problem?

    Leave a comment:


  • Pallaros
    replied
    Dont upgrade this box to android pie if you are lucky enough to have it with older android.
    Nothing works. Tried to put another launcher to bypass it's awful launcher and at every restart it puts back the stock launcher although I set the new launcher as the default.
    Location doesn't work, launcher has a weather widget that doesn't work.
    Kodi 18.1 crashes all the time to desktop.
    I am waiting for the day that someone will make an Android TV rom to use this box again (or a root will be found so to put another firmware or perform a downgrade).

    Leave a comment:


  • DaMeZ
    replied
    hi i upgraded my box it said successful when i plug it into my tv mx 10 logo shows straight after i get a green screen anyone know how to fix or what is wrong?

    Leave a comment:


  • Bimbo80
    replied
    thanks upgrade done

    Leave a comment:


  • GeekBuying_Rep
    replied
    Originally posted by Bimbo80 View Post
    Click image for larger version

Name:	IMG_20190325_192706.jpg
Views:	3715
Size:	143.0 KB
ID:	767404
    Hi,

    You can update it to Android 9.0 if you want.

    Android 9.0 can work on your box.

    Leave a comment:


  • Bimbo80
    replied
    Click image for larger version

Name:	IMG_20190325_192706.jpg
Views:	3715
Size:	143.0 KB
ID:	767404
    Attached Files

    Leave a comment:


  • GeekBuying_Rep
    replied
    Originally posted by Bimbo80 View Post
    i want upgrade my mx10 tv box


    Click image for larger version

Name:	54432998_10213257425766333_656693631905693696_n.jpg
Views:	3738
Size:	64.8 KB
ID:	767205

    work Android 9 on my box ?
    Yes,please check the firmware.

    Leave a comment:


  • waryou303
    replied
    Originally posted by GeekBuying_Rep View Post

    Hi ,

    Sorry for the issue.
    Please kindly send me product link to confirm the version.
    hi

    is this what you mean by product link?

    Italy-1 Stock | Buy MX10 Android 9.0 RK3328 4GB DDR4 32GB eMMC KODI 18.0 4K HDR TV BOX 802.1.1 b/g/n WIFI LAN VP9 HDMI USB3.0 - Black online at unbeatable prices. ✓Free Shipping ✓Limited Time Sale ✓Local Warehouses.


    Leave a comment:


  • Bimbo80
    replied
    i want upgrade my mx10 tv box


    Click image for larger version

Name:	54432998_10213257425766333_656693631905693696_n.jpg
Views:	3738
Size:	64.8 KB
ID:	767205

    work Android 9 on my box ?

    Leave a comment:


  • GeekBuying_Rep
    replied
    Originally posted by waryou303 View Post
    hi all, i didn't realize there was a topic for this device, so i posted to an earlier version's one....

    did anybody else experience an issue with the dropdown menus from apps in this Android version?

    i have 2 mx10 boxes, one is Android 7 i think, and the new one came with Android 9.

    With this new one i can't get the HBO GO app to work (european version, mind you). WIth the previous device it was ok, and i think it's an android 9 thing: when you start the app, it asks if you have a direct subscription or through another company. I must choose another company as it is what it is, and then it gives me a dropdown of these companies. Now apparently this handling of dropdowns must be a pretty annoying bug or something, because when i click on it, the app closes immediately, without an error message. And there is no way to get through it. I tried everything, from a browser, etc, but even if i manage to log in from the browser, the login does not transfer to the app, and the video player does not work at all from a browser.

    it's quite mindblowing for me that such a thing can happen, and i suppose there is nothing i can do to get around it. But if any of you has an idea, please let me know
    Hi ,

    Sorry for the issue.
    Please kindly send me product link to confirm the version.

    Leave a comment:


  • waryou303
    replied
    hi all, i didn't realize there was a topic for this device, so i posted to an earlier version's one....

    did anybody else experience an issue with the dropdown menus from apps in this Android version?

    i have 2 mx10 boxes, one is Android 7 i think, and the new one came with Android 9.

    With this new one i can't get the HBO GO app to work (european version, mind you). WIth the previous device it was ok, and i think it's an android 9 thing: when you start the app, it asks if you have a direct subscription or through another company. I must choose another company as it is what it is, and then it gives me a dropdown of these companies. Now apparently this handling of dropdowns must be a pretty annoying bug or something, because when i click on it, the app closes immediately, without an error message. And there is no way to get through it. I tried everything, from a browser, etc, but even if i manage to log in from the browser, the login does not transfer to the app, and the video player does not work at all from a browser.

    it's quite mindblowing for me that such a thing can happen, and i suppose there is nothing i can do to get around it. But if any of you has an idea, please let me know

    Leave a comment:


  • djpooga
    replied
    Originally posted by jibmaster View Post
    Here is the log from Factory Tool v1.6 I can't upload the text file for some reason so I will paste it here:
    08:19:50 599 Factory Tool v1.5.0.0 start run
    08:25:20 305 Layer<8,2-4>:Test Device Start
    08:25:20 315 Layer<8,2-4>:Test Device Success
    08:25:20 325 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    08:25:20 325 Layer<8,2-4>:Check Chip Start
    08:25:20 335 Layer<8,2-4>: Check Chip Success
    08:25:20 345 Layer<8,2-4>:Get FlashInfo Start
    08:25:20 345 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    08:25:20 355 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    08:25:20 365 Layer<8,2-4>:Get FlashInfo Success
    08:25:20 385 Layer<8,2-4>:Prepare IDB Start
    08:25:20 385 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
    08:25:20 395 Layer<8,2-4>:Prepare IDB Success
    08:25:20 405 Layer<8,2-4>ownload IDB Start
    08:25:21 505 Layer<8,2-4>ownload IDB Success
    08:25:21 515 Layer<8,2-4>:Reset Device Start
    08:25:22 525 Layer<8,2-4>:Reset Device Success
    08:25:22 535 Layer<8,2-4>:Wait For Loader Start
    08:25:23 525 Layer<8,2-4>:Wait For Loader Success
    08:25:23 535 Layer<8,2-4>:Test Device Start
    08:25:23 545 Layer<8,2-4>:Test Device Success
    08:25:23 555 Layer<8,2-4>ownload Firmware Start
    08:25:23 565 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
    08:25:23 575 [Error] Layer<8,2-4>ownload Firmware Fail
    08:27:37 260 Factory Tool v1.5.0.0 start run
    08:28:50 700 Layer<8,2-4>:Test Device Start
    08:28:50 720 Layer<8,2-4>:Test Device Success
    08:28:50 730 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    08:28:50 740 Layer<8,2-4>:Check Chip Start
    08:28:50 750 Layer<8,2-4>: Check Chip Success
    08:28:50 750 Layer<8,2-4>:Get FlashInfo Start
    08:28:50 760 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    08:28:50 760 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    08:28:50 770 Layer<8,2-4>:Get FlashInfo Success
    08:28:50 780 Layer<8,2-4>:Prepare IDB Start
    08:28:50 800 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
    08:28:50 810 Layer<8,2-4>:Prepare IDB Success
    08:28:50 820 Layer<8,2-4>ownload IDB Start
    08:28:50 910 Layer<8,2-4>ownload IDB Success
    08:28:50 920 Layer<8,2-4>:Reset Device Start
    08:28:51 930 Layer<8,2-4>:Reset Device Success
    08:28:51 940 Layer<8,2-4>:Wait For Loader Start
    08:28:52 940 Layer<8,2-4>:Wait For Loader Success
    08:28:52 950 Layer<8,2-4>:Test Device Start
    08:28:52 960 Layer<8,2-4>:Test Device Success
    08:28:52 970 Layer<8,2-4>ownload Firmware Start
    08:28:52 970 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
    08:28:52 980 [Error] Layer<8,2-4>ownload Firmware Fail
    08:33:10 090 Factory Tool v1.5.0.0 start run
    08:33:57 210 Layer<7,2-3>:Test Device Start
    08:33:57 220 Layer<7,2-3>:Test Device Success
    08:33:57 230 <LAYER 2-3> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    08:33:57 240 Layer<7,2-3>:Check Chip Start
    08:33:57 250 Layer<7,2-3>: Check Chip Success
    08:33:57 260 Layer<7,2-3>:Get FlashInfo Start
    08:33:57 270 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    08:33:57 280 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    08:33:57 290 Layer<7,2-3>:Get FlashInfo Success
    08:33:57 300 Layer<7,2-3>:Prepare IDB Start
    08:33:57 300 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
    08:33:57 310 Layer<7,2-3>:Prepare IDB Success
    08:33:57 320 Layer<7,2-3>ownload IDB Start
    08:33:57 410 Layer<7,2-3>ownload IDB Success
    08:33:57 430 Layer<7,2-3>:Reset Device Start
    08:33:58 440 Layer<7,2-3>:Reset Device Success
    08:33:58 450 Layer<7,2-3>:Wait For Loader Start
    08:33:59 520 Layer<7,2-3>:Wait For Loader Success
    08:33:59 530 Layer<7,2-3>:Test Device Start
    08:33:59 550 Layer<7,2-3>:Test Device Success
    08:33:59 560 Layer<7,2-3>ownload Firmware Start
    08:33:59 570 <LAYER 2-3> ERRORownloadImage-->device did not support directLBA to write gpt
    08:33:59 590 [Error] Layer<7,2-3>ownload Firmware Fail
    09:01:27 255 Factory Tool v1.5.0.0 start run
    09:02:48 220 Layer<7,2-3>:Test Device Start
    09:02:48 235 Layer<7,2-3>:Test Device Success
    09:02:48 251 Layer<7,2-3>:Check Chip Start
    09:02:48 266 Layer<7,2-3>: Check Chip Success
    09:02:48 266 Layer<7,2-3>:Get FlashInfo Start
    09:02:48 282 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:02:48 282 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    09:02:48 298 Layer<7,2-3>:Get FlashInfo Success
    09:02:48 298 Layer<7,2-3>:Prepare IDB Start
    09:02:48 298 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
    09:02:48 313 Layer<7,2-3>:Prepare IDB Success
    09:02:48 313 Layer<7,2-3>ownload IDB Start
    09:02:48 360 Layer<7,2-3>ownload IDB Success
    09:02:48 360 Layer<7,2-3>ownload Firmware Start
    09:02:48 438 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:02:48 454 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    09:02:48 469 <LAYER 2-3> INFO:Start download image,total=2069318368,band=4,DirectLBA=1,First4Ac cess=1,Gpt=0
    09:02:48 485 <LAYER 2-3> INFO:Start to download trust,offset=0x6000,size=4194304
    09:02:48 797 <LAYER 2-3> INFO:Start to download uboot,offset=0x4000,size=4194304
    09:02:49 124 <LAYER 2-3> INFO:Start to download misc,offset=0x8000,size=49152
    09:02:49 140 <LAYER 2-3> INFO:Start to download baseparameter,offset=0xa000,size=1048576
    09:02:49 249 <LAYER 2-3> INFO:Start to download resource,offset=0xa800,size=12506624
    09:02:50 154 <LAYER 2-3> INFO:Start to download kernel,offset=0x12800,size=19103764
    09:02:51 574 <LAYER 2-3> INFO:Start to download boot,offset=0x22800,size=1492144
    09:02:51 698 <LAYER 2-3> INFO:Start to download recovery,offset=0x32800,size=9261332
    09:02:52 385 <LAYER 2-3> INFO:Start to download system,offset=0xda800,size=1610612736
    09:04:23 380 <LAYER 2-3> INFO:Start to download vendor,offset=0x3e2800,size=268435456
    09:04:35 267 <LAYER 2-3> INFO:Start to download oem,offset=0x462800,size=138412032
    09:04:35 563 Layer<7,2-3>ownload Firmware Success
    09:04:35 563 Layer<7,2-3>:Reset Device Start
    09:04:35 579 Layer<7,2-3>:Reset Device Success
    09:04:35 610 Layer<7,2-3>:Upgrade OK
    09:04:37 529 Layer<7,2-3>:Test Device Start
    09:04:37 545 Layer<7,2-3>:Test Device Success
    09:04:37 560 <LAYER 2-3> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    09:04:37 560 Layer<7,2-3>:Check Chip Start
    09:04:37 560 Layer<7,2-3>: Check Chip Success
    09:04:37 576 Layer<7,2-3>:Get FlashInfo Start
    09:04:37 576 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:04:37 591 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    09:04:37 591 Layer<7,2-3>:Get FlashInfo Success
    09:04:37 607 Layer<7,2-3>:Prepare IDB Start
    09:04:37 607 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
    09:04:37 623 Layer<7,2-3>:Prepare IDB Success
    09:04:37 623 Layer<7,2-3>ownload IDB Start
    09:04:38 715 Layer<7,2-3>ownload IDB Success
    09:04:38 730 Layer<7,2-3>:Reset Device Start
    09:04:39 744 Layer<7,2-3>:Reset Device Success
    09:04:39 744 Layer<7,2-3>:Wait For Loader Start
    09:04:40 727 Layer<7,2-3>:Wait For Loader Success
    09:04:40 743 Layer<7,2-3>:Test Device Start
    09:04:40 758 Layer<7,2-3>:Test Device Success
    09:04:40 758 Layer<7,2-3>ownload Firmware Start
    09:04:40 774 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:04:40 789 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    09:04:40 805 <LAYER 2-3> INFO:Start download image,total=2069318368,band=4,DirectLBA=0,First4Ac cess=0,Gpt=0
    09:04:40 821 <LAYER 2-3> INFO:Start to download trust,offset=0x4000,size=4194304
    09:04:40 977 <LAYER 2-3> INFO:Start to download uboot,offset=0x2000,size=4194304
    09:04:41 148 <LAYER 2-3> INFO:Start to download misc,offset=0x6000,size=49152
    09:04:41 164 <LAYER 2-3> INFO:Start to download baseparameter,offset=0x8000,size=1048576
    09:04:41 211 <LAYER 2-3> INFO:Start to download resource,offset=0x8800,size=12506624
    09:04:41 679 <LAYER 2-3> INFO:Start to download kernel,offset=0x10800,size=19103764
    09:04:42 396 <LAYER 2-3> INFO:Start to download boot,offset=0x20800,size=1492144
    09:04:42 474 <LAYER 2-3> INFO:Start to download recovery,offset=0x30800,size=9261332
    09:04:42 833 <LAYER 2-3> INFO:Start to download system,offset=0xd8800,size=1610612736
    09:05:29 680 <LAYER 2-3> INFO:Start to download vendor,offset=0x3e0800,size=268435456
    09:05:35 873 <LAYER 2-3> INFO:Start to download oem,offset=0x460800,size=138412032
    09:05:36 029 Layer<7,2-3>ownload Firmware Success
    09:05:36 045 Layer<7,2-3>:Reset Device Start
    09:05:36 060 Layer<7,2-3>:Reset Device Success
    09:05:36 076 Layer<7,2-3>:Upgrade OK
    10:08:59 124 Factory Tool v1.5.0.0 start run
    10:09:45 581 Layer<8,2-4>:Test Device Start
    10:09:45 581 Layer<8,2-4>:Test Device Success
    10:09:45 596 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    10:09:45 612 Layer<8,2-4>:Check Chip Start
    10:09:45 612 Layer<8,2-4>: Check Chip Success
    10:09:45 628 Layer<8,2-4>:Get FlashInfo Start
    10:09:45 628 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    10:09:45 643 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    10:09:45 643 Layer<8,2-4>:Get FlashInfo Success
    10:09:45 659 Layer<8,2-4>:Prepare IDB Start
    10:09:45 659 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
    10:09:45 674 Layer<8,2-4>:Prepare IDB Success
    10:09:45 674 Layer<8,2-4>ownload IDB Start
    10:09:45 768 Layer<8,2-4>ownload IDB Success
    10:09:45 784 Layer<8,2-4>:Reset Device Start
    10:09:46 798 Layer<8,2-4>:Reset Device Success
    10:09:46 798 Layer<8,2-4>:Wait For Loader Start
    10:09:47 780 Layer<8,2-4>:Wait For Loader Success
    10:09:47 796 Layer<8,2-4>:Test Device Start
    10:09:47 812 Layer<8,2-4>:Test Device Success
    10:09:47 827 Layer<8,2-4>ownload Firmware Start
    10:09:47 827 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    10:09:47 843 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    10:09:47 843 <LAYER 2-4> INFO:Start download image,total=2062352060,band=4,DirectLBA=0,First4Ac cess=0,Gpt=0
    10:09:47 858 <LAYER 2-4> INFO:Start to download trust,offset=0x4000,size=4194304
    10:09:48 030 <LAYER 2-4> INFO:Start to download uboot,offset=0x2000,size=4194304
    10:09:48 186 <LAYER 2-4> INFO:Start to download misc,offset=0x6000,size=49152
    10:09:48 202 <LAYER 2-4> INFO:Start to download baseparameter,offset=0x8000,size=1048576
    10:09:48 248 <LAYER 2-4> INFO:Start to download resource,offset=0x8800,size=5595136
    10:09:48 467 <LAYER 2-4> INFO:Start to download kernel,offset=0x10800,size=19036180
    10:09:49 200 <LAYER 2-4> INFO:Start to download boot,offset=0x20800,size=1492232
    10:09:49 262 <LAYER 2-4> INFO:Start to download recovery,offset=0x30800,size=9274008
    10:09:49 637 <LAYER 2-4> INFO:Start to download system,offset=0xd8800,size=1610612736
    10:10:43 379 <LAYER 2-4> INFO:Start to download vendor,offset=0x3e0800,size=268435456
    10:10:49 790 <LAYER 2-4> INFO:Start to download oem,offset=0x460800,size=138412032
    10:10:49 978 Layer<8,2-4>ownload Firmware Success
    10:10:49 978 Layer<8,2-4>:Reset Device Start
    10:10:49 993 Layer<8,2-4>:Reset Device Success
    10:10:50 009 Layer<8,2-4>:Upgrade OK
    10:20:02 971 Factory Tool v1.5.0.0 start run
    10:21:01 112 Layer<8,2-4>:Test Device Start
    10:21:01 112 Layer<8,2-4>:Test Device Success
    10:21:01 128 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    10:21:01 128 Layer<8,2-4>:Check Chip Start
    10:21:01 143 Layer<8,2-4>: Check Chip Success
    10:21:01 159 Layer<8,2-4>:Get FlashInfo Start
    10:21:01 159 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    10:21:01 175 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    10:21:01 175 Layer<8,2-4>:Get FlashInfo Success
    10:21:01 190 Layer<8,2-4>:Prepare IDB Start
    10:21:01 190 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
    10:21:01 206 Layer<8,2-4>:Prepare IDB Success
    10:21:01 206 Layer<8,2-4>ownload IDB Start
    10:21:02 313 Layer<8,2-4>ownload IDB Success
    10:21:02 329 Layer<8,2-4>:Reset Device Start
    10:21:03 343 Layer<8,2-4>:Reset Device Success
    10:21:03 343 Layer<8,2-4>:Wait For Loader Start
    10:21:04 435 Layer<8,2-4>:Wait For Loader Success
    10:21:04 451 Layer<8,2-4>:Test Device Start
    10:21:04 466 Layer<8,2-4>:Test Device Success
    10:21:04 482 Layer<8,2-4>ownload Firmware Start
    10:21:04 544 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
    10:21:04 560 [Error] Layer<8,2-4>ownload Firmware Fail
    10:24:51 623 Factory Tool v1.5.0.0 start run
    fash tool 1.64 http://geekbuying.mediafire.com/file...ol.64.rar/file
    not 1.6 no good

    Leave a comment:


  • jibmaster
    replied
    I finally got it working. Just encase anyone else is having similar issues as me what I did was:
    I used Android Tool v2.59 - clicked UPGRADE FIRMWARE tab, and loaded the android 9 firmware. I made sure the program recognized my android box by pushing the toothpick in the reset button and plugging in the usb cable. Once android tools recognized my android box I clicked erase flash, which erased successfully for me. (When I tried to do this with factory tool v1.6 it kept failing for me) (see pic above). Next I clicked on the UPGRADE tab and it installed android 9 firmware successfully. Hooked it up to the tv, and checked in the about to confirm it was Android 9.

    I have found 2 issues so far with this firmware, I am wondering if anyone else is having the same issues:
    1. When launching the google playstore, it just crashes. if you click on it multiple times it was will say it is doing an update but never finishes. Is there a fix for this?
    I tried force stopping google play store, and uninstalling it to the factory version that came with the app, it will load once, but once you close out and reopen it crashes again.

    2. The weather app on the home screen won't recognize my city? I type it in and hit ok, and it does nothing. Does anyone know how to get this working?

    Leave a comment:

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