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MX10 ANDROID 9.0 RK3328 TV BOX FIRMWARE UPDATE 20190108

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  • jibmaster
    replied
    I tried doing what you said when I did the restore It fails:




    Here is the log:

    21:24:30 310 Factory Tool v1.5.0.0 start run
    21:26:26 982 Layer<14,3-1-2>ownload Boot Start
    21:26:30 165 Layer<14,3-1-2>ownload Boot Success
    21:26:30 165 Layer<14,3-1-2>:Wait For Maskrom Start
    21:26:30 882 Layer<14,3-1-2>:Wait For Maskrom Success
    21:26:30 898 Layer<14,3-1-2>:Test Device Start
    21:26:30 898 Layer<14,3-1-2>:Test Device Success
    21:26:30 913 Layer<14,3-1-2>:Get FlashInfo Start
    21:26:30 913 <LAYER 3-1-2> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    21:26:30 929 <LAYER 3-1-2> INFO:GetFlashInfo-->Emmc storage.
    21:26:30 929 Layer<14,3-1-2>:Get FlashInfo Success
    21:26:30 945 Layer<14,3-1-2>:Erase Flash Start
    21:26:41 147 Layer<14,3-1-2>:Erase Flash Success
    21:26:41 163 Layer<14,3-1-2>:Reset Device Start
    21:26:42 177 Layer<14,3-1-2>:Reset Device Success
    21:26:42 177 Layer<14,3-1-2>ownload Boot Start
    21:26:42 192 <LAYER 3-1-2> ERRORownloadBoot-->CreateFile failed,ErrCode(2)
    21:26:43 222 <LAYER 3-1-2> ERRORownloadBoot-->CreateFile failed,ErrCode(2)
    21:26:44 236 <LAYER 3-1-2> ERRORownloadBoot-->CreateFile failed,ErrCode(2)
    21:26:45 250 [Error] Layer<14,3-1-2>ownload Boot Fail

    I am willing to keep trying if someone can please help me. Thanks
    You may only view thumbnails in this gallery. This gallery has 1 photos.

    Leave a comment:


  • GeekBuying_Rep
    replied
    Originally posted by jibmaster View Post
    Here is what happens when I flash the firmware: Click image for larger version

Name:	mx10.PNG
Views:	18062
Size:	114.7 KB
ID:	765377

    This is from the log:
    09:28:58 279 Factory Tool v1.5.0.0 start run
    09:31:40 238 Layer<14,3-1-2>:Test Device Start
    09:31:40 254 Layer<14,3-1-2>:Test Device Success
    09:31:40 254 <LAYER 3-1-2> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    09:31:40 269 Layer<14,3-1-2>:Check Chip Start
    09:31:40 269 Layer<14,3-1-2>: Check Chip Success
    09:31:40 285 Layer<14,3-1-2>:Get FlashInfo Start
    09:31:40 285 <LAYER 3-1-2> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:31:40 285 <LAYER 3-1-2> INFO:GetFlashInfo-->Emmc storage.
    09:31:40 301 Layer<14,3-1-2>:Get FlashInfo Success
    09:31:40 301 Layer<14,3-1-2>:Prepare IDB Start
    09:31:40 316 <LAYER 3-1-2> INFO:CS(1) (29820MB) (SAMSUNG)
    09:31:40 316 Layer<14,3-1-2>:Prepare IDB Success
    09:31:40 332 Layer<14,3-1-2>ownload IDB Start
    09:31:41 471 Layer<14,3-1-2>ownload IDB Success
    09:31:41 486 Layer<14,3-1-2>:Reset Device Start
    09:31:42 516 Layer<14,3-1-2>:Reset Device Success
    09:31:42 516 Layer<14,3-1-2>:Wait For Loader Start
    09:31:44 169 Layer<14,3-1-2>:Wait For Loader Success
    09:31:44 185 Layer<14,3-1-2>:Test Device Start
    09:31:44 201 Layer<14,3-1-2>:Test Device Success
    09:31:44 201 Layer<14,3-1-2>ownload Firmware Start
    09:31:44 279 <LAYER 3-1-2> ERRORownloadImage-->device did not support directLBA to write gpt
    09:31:44 294 [Error] Layer<14,3-1-2>ownload Firmware Fail


    I am not sure what you mean by first upgrade, I get up to here and it says fail so I am not sure what I am supposed to do next?

    Hi,

    Please check the image.

    As shown,click "Restore" for the first time to upgrade.

    After finishing it,unplug the USB cable.

    Then plug the cable again to click "Upgrade" for the second upgrade.




    Leave a comment:


  • jibmaster
    replied
    Here is what happens when I flash the firmware: Click image for larger version

Name:	mx10.PNG
Views:	18062
Size:	114.7 KB
ID:	765377

    This is from the log:
    09:28:58 279 Factory Tool v1.5.0.0 start run
    09:31:40 238 Layer<14,3-1-2>:Test Device Start
    09:31:40 254 Layer<14,3-1-2>:Test Device Success
    09:31:40 254 <LAYER 3-1-2> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    09:31:40 269 Layer<14,3-1-2>:Check Chip Start
    09:31:40 269 Layer<14,3-1-2>: Check Chip Success
    09:31:40 285 Layer<14,3-1-2>:Get FlashInfo Start
    09:31:40 285 <LAYER 3-1-2> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:31:40 285 <LAYER 3-1-2> INFO:GetFlashInfo-->Emmc storage.
    09:31:40 301 Layer<14,3-1-2>:Get FlashInfo Success
    09:31:40 301 Layer<14,3-1-2>:Prepare IDB Start
    09:31:40 316 <LAYER 3-1-2> INFO:CS(1) (29820MB) (SAMSUNG)
    09:31:40 316 Layer<14,3-1-2>:Prepare IDB Success
    09:31:40 332 Layer<14,3-1-2>ownload IDB Start
    09:31:41 471 Layer<14,3-1-2>ownload IDB Success
    09:31:41 486 Layer<14,3-1-2>:Reset Device Start
    09:31:42 516 Layer<14,3-1-2>:Reset Device Success
    09:31:42 516 Layer<14,3-1-2>:Wait For Loader Start
    09:31:44 169 Layer<14,3-1-2>:Wait For Loader Success
    09:31:44 185 Layer<14,3-1-2>:Test Device Start
    09:31:44 201 Layer<14,3-1-2>:Test Device Success
    09:31:44 201 Layer<14,3-1-2>ownload Firmware Start
    09:31:44 279 <LAYER 3-1-2> ERRORownloadImage-->device did not support directLBA to write gpt
    09:31:44 294 [Error] Layer<14,3-1-2>ownload Firmware Fail


    I am not sure what you mean by first upgrade, I get up to here and it says fail so I am not sure what I am supposed to do next?


    Leave a comment:


  • GeekBuying_Rep
    replied
    Originally posted by jibmaster View Post
    Hello I am having a similar issue where I can't install the android 9 pie firmware, I used Factory Tool v1.6 as suggested above and mine starts to download the firmware once it gets to 100 percent it immediately turns red and says fail.
    I have installed firmware on my mx10 box before. My box had the original android 7 and I upgraded it multiple times to the newest versions of android oreo 8.1. Currently I am on the oreo mxq_rk3328_d4_8.1_8189-6051_20180828_r1 firmware.

    What I am doing wrong? or any help would be greatly appreciated

    Thanks
    Hi ,

    Could you please send me a picture of the problem?

    And do you unplug the USB cable after the first upgrade?

    Leave a comment:


  • jibmaster
    replied
    Here is the log from Factory Tool v1.6 I can't upload the text file for some reason so I will paste it here:
    08:19:50 599 Factory Tool v1.5.0.0 start run
    08:25:20 305 Layer<8,2-4>:Test Device Start
    08:25:20 315 Layer<8,2-4>:Test Device Success
    08:25:20 325 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    08:25:20 325 Layer<8,2-4>:Check Chip Start
    08:25:20 335 Layer<8,2-4>: Check Chip Success
    08:25:20 345 Layer<8,2-4>:Get FlashInfo Start
    08:25:20 345 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    08:25:20 355 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    08:25:20 365 Layer<8,2-4>:Get FlashInfo Success
    08:25:20 385 Layer<8,2-4>:Prepare IDB Start
    08:25:20 385 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
    08:25:20 395 Layer<8,2-4>:Prepare IDB Success
    08:25:20 405 Layer<8,2-4>ownload IDB Start
    08:25:21 505 Layer<8,2-4>ownload IDB Success
    08:25:21 515 Layer<8,2-4>:Reset Device Start
    08:25:22 525 Layer<8,2-4>:Reset Device Success
    08:25:22 535 Layer<8,2-4>:Wait For Loader Start
    08:25:23 525 Layer<8,2-4>:Wait For Loader Success
    08:25:23 535 Layer<8,2-4>:Test Device Start
    08:25:23 545 Layer<8,2-4>:Test Device Success
    08:25:23 555 Layer<8,2-4>ownload Firmware Start
    08:25:23 565 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
    08:25:23 575 [Error] Layer<8,2-4>ownload Firmware Fail
    08:27:37 260 Factory Tool v1.5.0.0 start run
    08:28:50 700 Layer<8,2-4>:Test Device Start
    08:28:50 720 Layer<8,2-4>:Test Device Success
    08:28:50 730 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    08:28:50 740 Layer<8,2-4>:Check Chip Start
    08:28:50 750 Layer<8,2-4>: Check Chip Success
    08:28:50 750 Layer<8,2-4>:Get FlashInfo Start
    08:28:50 760 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    08:28:50 760 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    08:28:50 770 Layer<8,2-4>:Get FlashInfo Success
    08:28:50 780 Layer<8,2-4>:Prepare IDB Start
    08:28:50 800 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
    08:28:50 810 Layer<8,2-4>:Prepare IDB Success
    08:28:50 820 Layer<8,2-4>ownload IDB Start
    08:28:50 910 Layer<8,2-4>ownload IDB Success
    08:28:50 920 Layer<8,2-4>:Reset Device Start
    08:28:51 930 Layer<8,2-4>:Reset Device Success
    08:28:51 940 Layer<8,2-4>:Wait For Loader Start
    08:28:52 940 Layer<8,2-4>:Wait For Loader Success
    08:28:52 950 Layer<8,2-4>:Test Device Start
    08:28:52 960 Layer<8,2-4>:Test Device Success
    08:28:52 970 Layer<8,2-4>ownload Firmware Start
    08:28:52 970 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
    08:28:52 980 [Error] Layer<8,2-4>ownload Firmware Fail
    08:33:10 090 Factory Tool v1.5.0.0 start run
    08:33:57 210 Layer<7,2-3>:Test Device Start
    08:33:57 220 Layer<7,2-3>:Test Device Success
    08:33:57 230 <LAYER 2-3> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    08:33:57 240 Layer<7,2-3>:Check Chip Start
    08:33:57 250 Layer<7,2-3>: Check Chip Success
    08:33:57 260 Layer<7,2-3>:Get FlashInfo Start
    08:33:57 270 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    08:33:57 280 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    08:33:57 290 Layer<7,2-3>:Get FlashInfo Success
    08:33:57 300 Layer<7,2-3>:Prepare IDB Start
    08:33:57 300 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
    08:33:57 310 Layer<7,2-3>:Prepare IDB Success
    08:33:57 320 Layer<7,2-3>ownload IDB Start
    08:33:57 410 Layer<7,2-3>ownload IDB Success
    08:33:57 430 Layer<7,2-3>:Reset Device Start
    08:33:58 440 Layer<7,2-3>:Reset Device Success
    08:33:58 450 Layer<7,2-3>:Wait For Loader Start
    08:33:59 520 Layer<7,2-3>:Wait For Loader Success
    08:33:59 530 Layer<7,2-3>:Test Device Start
    08:33:59 550 Layer<7,2-3>:Test Device Success
    08:33:59 560 Layer<7,2-3>ownload Firmware Start
    08:33:59 570 <LAYER 2-3> ERRORownloadImage-->device did not support directLBA to write gpt
    08:33:59 590 [Error] Layer<7,2-3>ownload Firmware Fail
    09:01:27 255 Factory Tool v1.5.0.0 start run
    09:02:48 220 Layer<7,2-3>:Test Device Start
    09:02:48 235 Layer<7,2-3>:Test Device Success
    09:02:48 251 Layer<7,2-3>:Check Chip Start
    09:02:48 266 Layer<7,2-3>: Check Chip Success
    09:02:48 266 Layer<7,2-3>:Get FlashInfo Start
    09:02:48 282 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:02:48 282 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    09:02:48 298 Layer<7,2-3>:Get FlashInfo Success
    09:02:48 298 Layer<7,2-3>:Prepare IDB Start
    09:02:48 298 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
    09:02:48 313 Layer<7,2-3>:Prepare IDB Success
    09:02:48 313 Layer<7,2-3>ownload IDB Start
    09:02:48 360 Layer<7,2-3>ownload IDB Success
    09:02:48 360 Layer<7,2-3>ownload Firmware Start
    09:02:48 438 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:02:48 454 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    09:02:48 469 <LAYER 2-3> INFO:Start download image,total=2069318368,band=4,DirectLBA=1,First4Ac cess=1,Gpt=0
    09:02:48 485 <LAYER 2-3> INFO:Start to download trust,offset=0x6000,size=4194304
    09:02:48 797 <LAYER 2-3> INFO:Start to download uboot,offset=0x4000,size=4194304
    09:02:49 124 <LAYER 2-3> INFO:Start to download misc,offset=0x8000,size=49152
    09:02:49 140 <LAYER 2-3> INFO:Start to download baseparameter,offset=0xa000,size=1048576
    09:02:49 249 <LAYER 2-3> INFO:Start to download resource,offset=0xa800,size=12506624
    09:02:50 154 <LAYER 2-3> INFO:Start to download kernel,offset=0x12800,size=19103764
    09:02:51 574 <LAYER 2-3> INFO:Start to download boot,offset=0x22800,size=1492144
    09:02:51 698 <LAYER 2-3> INFO:Start to download recovery,offset=0x32800,size=9261332
    09:02:52 385 <LAYER 2-3> INFO:Start to download system,offset=0xda800,size=1610612736
    09:04:23 380 <LAYER 2-3> INFO:Start to download vendor,offset=0x3e2800,size=268435456
    09:04:35 267 <LAYER 2-3> INFO:Start to download oem,offset=0x462800,size=138412032
    09:04:35 563 Layer<7,2-3>ownload Firmware Success
    09:04:35 563 Layer<7,2-3>:Reset Device Start
    09:04:35 579 Layer<7,2-3>:Reset Device Success
    09:04:35 610 Layer<7,2-3>:Upgrade OK
    09:04:37 529 Layer<7,2-3>:Test Device Start
    09:04:37 545 Layer<7,2-3>:Test Device Success
    09:04:37 560 <LAYER 2-3> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    09:04:37 560 Layer<7,2-3>:Check Chip Start
    09:04:37 560 Layer<7,2-3>: Check Chip Success
    09:04:37 576 Layer<7,2-3>:Get FlashInfo Start
    09:04:37 576 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:04:37 591 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    09:04:37 591 Layer<7,2-3>:Get FlashInfo Success
    09:04:37 607 Layer<7,2-3>:Prepare IDB Start
    09:04:37 607 <LAYER 2-3> INFO:CS(1) (29820MB) (SAMSUNG)
    09:04:37 623 Layer<7,2-3>:Prepare IDB Success
    09:04:37 623 Layer<7,2-3>ownload IDB Start
    09:04:38 715 Layer<7,2-3>ownload IDB Success
    09:04:38 730 Layer<7,2-3>:Reset Device Start
    09:04:39 744 Layer<7,2-3>:Reset Device Success
    09:04:39 744 Layer<7,2-3>:Wait For Loader Start
    09:04:40 727 Layer<7,2-3>:Wait For Loader Success
    09:04:40 743 Layer<7,2-3>:Test Device Start
    09:04:40 758 Layer<7,2-3>:Test Device Success
    09:04:40 758 Layer<7,2-3>ownload Firmware Start
    09:04:40 774 <LAYER 2-3> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    09:04:40 789 <LAYER 2-3> INFO:GetFlashInfo-->Emmc storage.
    09:04:40 805 <LAYER 2-3> INFO:Start download image,total=2069318368,band=4,DirectLBA=0,First4Ac cess=0,Gpt=0
    09:04:40 821 <LAYER 2-3> INFO:Start to download trust,offset=0x4000,size=4194304
    09:04:40 977 <LAYER 2-3> INFO:Start to download uboot,offset=0x2000,size=4194304
    09:04:41 148 <LAYER 2-3> INFO:Start to download misc,offset=0x6000,size=49152
    09:04:41 164 <LAYER 2-3> INFO:Start to download baseparameter,offset=0x8000,size=1048576
    09:04:41 211 <LAYER 2-3> INFO:Start to download resource,offset=0x8800,size=12506624
    09:04:41 679 <LAYER 2-3> INFO:Start to download kernel,offset=0x10800,size=19103764
    09:04:42 396 <LAYER 2-3> INFO:Start to download boot,offset=0x20800,size=1492144
    09:04:42 474 <LAYER 2-3> INFO:Start to download recovery,offset=0x30800,size=9261332
    09:04:42 833 <LAYER 2-3> INFO:Start to download system,offset=0xd8800,size=1610612736
    09:05:29 680 <LAYER 2-3> INFO:Start to download vendor,offset=0x3e0800,size=268435456
    09:05:35 873 <LAYER 2-3> INFO:Start to download oem,offset=0x460800,size=138412032
    09:05:36 029 Layer<7,2-3>ownload Firmware Success
    09:05:36 045 Layer<7,2-3>:Reset Device Start
    09:05:36 060 Layer<7,2-3>:Reset Device Success
    09:05:36 076 Layer<7,2-3>:Upgrade OK
    10:08:59 124 Factory Tool v1.5.0.0 start run
    10:09:45 581 Layer<8,2-4>:Test Device Start
    10:09:45 581 Layer<8,2-4>:Test Device Success
    10:09:45 596 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    10:09:45 612 Layer<8,2-4>:Check Chip Start
    10:09:45 612 Layer<8,2-4>: Check Chip Success
    10:09:45 628 Layer<8,2-4>:Get FlashInfo Start
    10:09:45 628 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    10:09:45 643 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    10:09:45 643 Layer<8,2-4>:Get FlashInfo Success
    10:09:45 659 Layer<8,2-4>:Prepare IDB Start
    10:09:45 659 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
    10:09:45 674 Layer<8,2-4>:Prepare IDB Success
    10:09:45 674 Layer<8,2-4>ownload IDB Start
    10:09:45 768 Layer<8,2-4>ownload IDB Success
    10:09:45 784 Layer<8,2-4>:Reset Device Start
    10:09:46 798 Layer<8,2-4>:Reset Device Success
    10:09:46 798 Layer<8,2-4>:Wait For Loader Start
    10:09:47 780 Layer<8,2-4>:Wait For Loader Success
    10:09:47 796 Layer<8,2-4>:Test Device Start
    10:09:47 812 Layer<8,2-4>:Test Device Success
    10:09:47 827 Layer<8,2-4>ownload Firmware Start
    10:09:47 827 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    10:09:47 843 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    10:09:47 843 <LAYER 2-4> INFO:Start download image,total=2062352060,band=4,DirectLBA=0,First4Ac cess=0,Gpt=0
    10:09:47 858 <LAYER 2-4> INFO:Start to download trust,offset=0x4000,size=4194304
    10:09:48 030 <LAYER 2-4> INFO:Start to download uboot,offset=0x2000,size=4194304
    10:09:48 186 <LAYER 2-4> INFO:Start to download misc,offset=0x6000,size=49152
    10:09:48 202 <LAYER 2-4> INFO:Start to download baseparameter,offset=0x8000,size=1048576
    10:09:48 248 <LAYER 2-4> INFO:Start to download resource,offset=0x8800,size=5595136
    10:09:48 467 <LAYER 2-4> INFO:Start to download kernel,offset=0x10800,size=19036180
    10:09:49 200 <LAYER 2-4> INFO:Start to download boot,offset=0x20800,size=1492232
    10:09:49 262 <LAYER 2-4> INFO:Start to download recovery,offset=0x30800,size=9274008
    10:09:49 637 <LAYER 2-4> INFO:Start to download system,offset=0xd8800,size=1610612736
    10:10:43 379 <LAYER 2-4> INFO:Start to download vendor,offset=0x3e0800,size=268435456
    10:10:49 790 <LAYER 2-4> INFO:Start to download oem,offset=0x460800,size=138412032
    10:10:49 978 Layer<8,2-4>ownload Firmware Success
    10:10:49 978 Layer<8,2-4>:Reset Device Start
    10:10:49 993 Layer<8,2-4>:Reset Device Success
    10:10:50 009 Layer<8,2-4>:Upgrade OK
    10:20:02 971 Factory Tool v1.5.0.0 start run
    10:21:01 112 Layer<8,2-4>:Test Device Start
    10:21:01 112 Layer<8,2-4>:Test Device Success
    10:21:01 128 <LAYER 2-4> ERROR:ReadCapability-->RKU_ReadCapability failed,err(-8)
    10:21:01 128 Layer<8,2-4>:Check Chip Start
    10:21:01 143 Layer<8,2-4>: Check Chip Success
    10:21:01 159 Layer<8,2-4>:Get FlashInfo Start
    10:21:01 159 <LAYER 2-4> INFO:FlashInfo: 00 E0 A3 03 00 04 04 00 28 00 01
    10:21:01 175 <LAYER 2-4> INFO:GetFlashInfo-->Emmc storage.
    10:21:01 175 Layer<8,2-4>:Get FlashInfo Success
    10:21:01 190 Layer<8,2-4>:Prepare IDB Start
    10:21:01 190 <LAYER 2-4> INFO:CS(1) (29820MB) (SAMSUNG)
    10:21:01 206 Layer<8,2-4>:Prepare IDB Success
    10:21:01 206 Layer<8,2-4>ownload IDB Start
    10:21:02 313 Layer<8,2-4>ownload IDB Success
    10:21:02 329 Layer<8,2-4>:Reset Device Start
    10:21:03 343 Layer<8,2-4>:Reset Device Success
    10:21:03 343 Layer<8,2-4>:Wait For Loader Start
    10:21:04 435 Layer<8,2-4>:Wait For Loader Success
    10:21:04 451 Layer<8,2-4>:Test Device Start
    10:21:04 466 Layer<8,2-4>:Test Device Success
    10:21:04 482 Layer<8,2-4>ownload Firmware Start
    10:21:04 544 <LAYER 2-4> ERRORownloadImage-->device did not support directLBA to write gpt
    10:21:04 560 [Error] Layer<8,2-4>ownload Firmware Fail
    10:24:51 623 Factory Tool v1.5.0.0 start run

    Leave a comment:


  • jibmaster
    replied
    Hello I am having a similar issue where I can't install the android 9 pie firmware, I used Factory Tool v1.6 as suggested above and mine starts to download the firmware once it gets to 100 percent it immediately turns red and says fail.
    I have installed firmware on my mx10 box before. My box had the original android 7 and I upgraded it multiple times to the newest versions of android oreo 8.1. Currently I am on the oreo mxq_rk3328_d4_8.1_8189-6051_20180828_r1 firmware.

    What I am doing wrong? or any help would be greatly appreciated

    Thanks

    Leave a comment:


  • brazindas
    replied
    Already with android 9 installed and working properly.
    Thank you for your help

    Leave a comment:


  • GeekBuying_Rep
    replied
    Originally posted by brazindas View Post
    Hello.
    This is my MX10 (https://www.geekbuying.com/item/MX10...ox-392899.html) bought for eight days with the promise that would come with android 9.0, came with 8.1 and now I have problems installing 9.0.



    Hi,

    Sorry for inconvenience.

    Please try to install the firmware in this way.

    Please kindly noted that it needs to be with the FactoryTool_v1.6 tool and be upgraded twice. Other tools won't work.

    1. Click the repair button.
    2. Unplug the USB cable after the repair is done and update it for the first time.
    3. Click the update button again after the first update is done and then upgrade is complete.


    Leave a comment:


  • brazindas
    replied
    Hello.
    This is my MX10 (https://www.geekbuying.com/item/MX10...ox-392899.html) bought for eight days with the promise that would come with android 9.0, came with 8.1 and now I have problems installing 9.0.




    Leave a comment:


  • brazindas
    replied
    Hello.
    I reinstalled Rom 8.1 and it was not possible to take a picture, but it was like this: I installed rom 9.0 everything and everything was going well, first it appeared dark screen with logo of the MX 10 in the center, soon began to install normal with a circle in several colors showing that it was starting normal, then must have restarted and stopped in the MX10 logo and never left.

    Leave a comment:


  • GeekBuying_Rep
    replied
    Originally posted by brazindas View Post
    I installed the ROM but it does not work, it stays on the MX10 screen and it does not go away
    Hi,

    Could you please kindly send me a photo of the screen?

    Leave a comment:


  • brazindas
    replied
    I installed the ROM but it does not work, it stays on the MX10 screen and it does not go away

    Leave a comment:


  • MX10 ANDROID 9.0 RK3328 TV BOX FIRMWARE UPDATE 20190108

    Hey guys,

    Glad to share the firmware for MX10 TV Box

    Note: This firmware is suitable for MX10 4GB/64GB and 4GB/32GB TV Box.

    PC Flash Firmware

    Flash Tool

    Flash guide, please refer to: http://blog.geekbuying.com/index.php...20/android-tv- boxes-flash tutorials-tool/

    Have fun!

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