I have purchased and set up a few MXQ-4K Android Smart TV Box 4K HD Media Players, Model: Cab-MXQ4K-PC. The label on the motherboard contains the following information:
SWE20181220040
MXQ-4K
3229 1 + 8 6011
DYMT18122001.img
After setting up the first one or two of these boxes I now upgrade the original firmware with the firmware upgrade that is provided in a download link from the seller. This one box I have will not connect to the wifi. It turns on then off without seeing nearby signals. I would like to go back to the original firmware before upgrade to see if the wifi will connect.
How do I get the box back to the original firmware? How do I know what firmware to look for? The MXQ-4k UPDATE.rar contains another .rar file that contains a FactoryTool.exe file. However, it's in Chinese language only.
I would appreciate it if someone could guide me through this.
Thank you,
SWE20181220040
MXQ-4K
3229 1 + 8 6011
DYMT18122001.img
After setting up the first one or two of these boxes I now upgrade the original firmware with the firmware upgrade that is provided in a download link from the seller. This one box I have will not connect to the wifi. It turns on then off without seeing nearby signals. I would like to go back to the original firmware before upgrade to see if the wifi will connect.
How do I get the box back to the original firmware? How do I know what firmware to look for? The MXQ-4k UPDATE.rar contains another .rar file that contains a FactoryTool.exe file. However, it's in Chinese language only.
I would appreciate it if someone could guide me through this.
Thank you,
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