DHL

[mitchell4you]

So, for the first time in my life...i get a SMS from DHL : your parcel number xxxxx will be delivered 21nov (me.. oke...cool )
followed by a second sms... your parcel will be deliverd as soon as you pay the import tax ( my parcel has been taken hostage ? )
with info to site and password
*the also incl adminstration fee 9bucks ( should the not give a warning..as men would think DHL delivery comes with no hidden costs )

is this normale practice.... these days (it feels a lot like blackmail )

note: normally... I get card: your parcel can be collected at grocery store nearby import tax due xx to be paid at store

DHL FAQ:
If you you use our Global Payment Portal prevents delays in the delivery of your parcel

[scooter2014]

Yes customs takes everyone hostage 😃

[blinkone]

This is normal in the uk for DHL I get it all the time.

I pay it at https://epayments.dhl.co.uk/ never had a problem

You was lucky to only pay 9 bucks though iv paid anything from £4 up to £19

It seems to make no difference whats written on the package you either pay up or don't get your package

[bluesmanuk]

I have read that if you push them enough you can refuse to pay their administration fee and only the customs charges and still get delivery.

I tend to pay around a fiver for customs charges, which is not bad really.

[neomode]

In Germany the same thing !
DHL always want 15 Buck for a Shipment if it went trough Customs.
Can be sometimes very expensive.

Ray

[mitchell4you]

Well...after receiving sms... i payed
Just a few minutes ago... the parcel got delivered

I dont mind.. the tax (much) as i did a calculation using the online import tax calc prior to buying
And took the risk/gamble... by using dhl, as i desired the device quickly
But, the way i got approached..
Normally.. i just pay at store... and there...i stop thinking about the costs... but not this time

I might stop using dhl...

Anyway... thanks for sharing your experience...