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They can do yes, normally waiting for payments to be cleared or pre-sales, etc
what is instant in the Western world can take a little time. Clearing can take 3 to 7 can be normal.
When paying for your order in the Gearbest store, like most Chinese (and not only Chinese) online stores, you automatically receive some conditional points. Also leaving a review about the purchased product, you will also be awarded points. Gearbest calls these points GB Points.
Serious site, very helpful. Customer oriented, even if frankly it follows pre-established rules in customer support, customer support can get confused if unforeseen issues arise because it's clear that support reps can't decide anything, especially if something goes wrong Fixed mode issues.
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