2. Try to keep shorting the pins even after burning starts, hoping that it will pass the 3% or 7% point. This is something I have never done, but was done by some users when unbricking H96 max X3 (blue board - which is almost the same as yours - as hardware is concerned) at 4pda.I don't think that was the crucial point, but you have nothing to lose.
3. Since you got your refund and you have a "free" box it is logical to try any method to revive this box. That what I was going to do if I were you. Even just for the fun of experience. It is possible though (according to information from 4pda) that is something wrong with the memory modules. I hope they are wrong.
4. Finally the procedure I always do is:
- Load the firmware and press START. Connect one end of the cable
- While keep shorting I connect the other end of the cable (you may have to use different USB ports of your PC and would be even better if you have a cable which has 2 USBs -like some cables for older external HDDs).
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