H96 max plus tv box help needed

[lotis]

Hello i think my device is bricked, when i plug in the charger both red and blue light is onn i have tried to riinstall the firmware but my pc doesnt recognise the device at all please help i dont know what to do.... the remote doesnt work at all i cant turn it on , as soon as i put the charger the red and blue light just stays like that

[Gante]

Lack of information.
How did you install the firmware - you have followed correct procedure,
installed you the drivers? Etc.
A similar query was already there, just look for it.

[lotis]

Lack of information.
How did you install the firmware - you have followed correct procedure,
installed you the drivers? Etc.
A similar query was already there, just look for it.

yes i installed everything , and my pc doesnt recognise the device nothing happens when i plug it in

[lotis]

Any one can help please...