Problems with my wired network connection

[oversx]

My adapter (DM9261A USB To FastEther) is disconnected. I found that the changes USB\VID_0A46&PID_1269 to USB\VID_0000&PID_1269. I edited file DM9USB.inf from drivers and added USB\VID_0000&PID_1269 + reinstalled drivers. Maybe it will work....now to test....

[useless]

I may have a much simpler answer. I was having all sorts of issues with Ethernet. I simply invested in a new power adaptor and the problem went away. Just try one out first before doing anything else.

[vertical]

Regarding this issues, I have made numerous tests the last few days and I have identified what may be the cause of the problem. Before doing so, I have to say I have rev 1.3 X7 and I run the drivers from Finless pack except BT, WIFI and Intel Graphics. The BT and WIFI are from latest pipo pack and the Intel Graphics are the ones I downloaded from here. My pipo is connected to a Pioneer AVR through HDMI.

So, I am having the issue with ethernet. Whenever I am switching the AVR off, the ethernet stops. The first thing I tried is to use another HDMI cable but nothing changed.

The second thing I tried and started to realize some things is when I connected Pipo directly to my TV. I put my TV to standby, never switch it off from the button. So with my TV going to standby, Pipo HAD ethernet, it was not disappearing. However, when I tried to switch it off with the button, the ethernet disappeared. With standby, it seems that the TV sends power through HDMI pin 18 and this is enough to keep the ethernet alive. On the other hand, my AVR switches off, doesn't go to standby.

Having the above in mind, I started to focus on the Intel Graphics drivers. As I said, I installed the latest from intel site. I used the exe first, then I also tried with the zip to see if something changes. In all cases I tried the installers, not installing the inf file. I also tried the previous version (15.33.30.64.3958) both exe and zip and also the version that was given by pipo and was in the Finless's pack and can be downloaded as a zip here. None of these worked. I repeat, I used the installers, not the inf file directly.

I have to say that I usually uninstall the drivers, I do not install on top of the other before uninstalling. So at some point I decided to made the test with the default Microsoft Windows 8.1 drivers. I know that these drivers are lacking numerous things but in any case a test is easy to do. Surprisingly enough, the ethernet is not sleeping when I switch off the AVR. I tried switching on/off several times the AVR, the ethernet never went to sleep. Good eh?

So my outcome is that the issue is caused by the intel drivers. I am not sure if the people who have the issue have installed the drivers and which drivers, but there's something in the drivers that cause the issue. It may be a combination of the drivers and pipo implementation. It seems that when the hdmi stops to receive signal, the computer is warned through the drivers to go to low consumption and switches ethernet (well the USB adapter off) when there is no USB activity too.

To further support the latest, I connected a USB stick and started copying a large file to the 32GB card I have installed in pipo. The copy took about 2 minutes. During these 2', I switched off the AVR twice and guess what? The ethernet didn't disappear. I was having the latest Intel drivers in the test. I could see the USB stick light flashing and ethernet was there. When it finished copying, ethernet said goodbye for one more time.

There's something with the drivers and maybe with pipo implementation of USB Ethernet Adapter. I have not found a solution yet but we have something to work on. I tried switching some services off (basically all Intel Services using services.msc) but I had no luck since these services also exist with the default Windows drivers. If people have time to experiment with this a bit further, try different settings in Device Manager in you Ethernet card, switch services off/on and even compare (not change) BIOS settings. The cause is the graphics drivers and this is why in Linux you don't have the issue.

First post here, a bit long, but hope it can put some light to the issue.

[scropion86]

Mine is v1.3 and no network problems when HDMI is not connected.

Maybe the problem is with 1.2?

mine also V1.3 but i didn't used the LAN till now , but glad to know it's working

[vprasinos]

Mine is v1.3 and no network problems when HDMI is not connected.

Maybe the problem is with 1.2?

[scropion86]

Mine works fine when no HDMI is connected.

All I did was go to

Control Panel\System and Security\Power Options\Edit Plan Settings
and set "Put the computer to sleep" to Never.

You can try this and let us know how it works for you. I also installed teamviewer and the pipo has been online for 2 days now..

which board version you have 1.2 or 1.3 ?

[kgian76]

Mine still works when I turn off the tv. I just selected never go to sleep (for the computer).

[loko]

Maybe also because v1_2 vers. v1_3 pcb ?

I do not think so, the problem was reported late January, where the affected devices were probably still V1_2. The strange thing is that only some devices are reported to be affected under Windows, while it is confirmed that under Ubuntu the problem does not even exist.

Maybe also because v1_2 vers. v1_3 pcb ?

Are there different versions then? And what are the difference?

[no_spam_for_me]

Maybe also because v1_2 vers. v1_3 pcb ?

Same here never sleep don't work. Also installing teamviewer is no solution.

[azogh]

I think I've done that before but I'll check again when I arrive home.

As I though, it was set to "never sleep", but it doesn't work, if HDMI is switched off the RJ45 connection is disabled too.

If I use the WiFi connection, PIPO works fine (although network speed is much worst of course...)

[azogh]

Mine works fine when no HDMI is connected.

All I did was go to

Control Panel\System and Security\Power Options\Edit Plan Settings
and set "Put the computer to sleep" to Never.

You can try this and let us know how it works for you. I also installed teamviewer and the pipo has been online for 2 days now..

I think I've done that before but I'll check again when I arrive home.

[vprasinos]

I am curious also... No solution yet?

Mine works fine when no HDMI is connected.

All I did was go to

Control Panel\System and Security\Power Options\Edit Plan Settings
and set "Put the computer to sleep" to Never.

You can try this and let us know how it works for you. I also installed teamviewer and the pipo has been online for 2 days now..

I am curious also... No solution yet?