Questions about the Offers, status, package to GearBest! and Support

[RASTAVIPER]

You really need to do something with your ignorant customer service agents.
I am interested for the ONEPLUS 6, A6000 mobile.
I live in South Cyprus, which is part of EUROPE and your app gives for shipping, some irrelevant Middle East express service, which has nothing to do with my place.

When I am asking your agents through the FB messenger, I only receive a useless reply, without trying to fix the problem.
Why don't u do something about that?

[CSGearbest]

Its the same product as you are selling, so will you be able to adv properly now?

https://www.gearbest.com/tv-box/pp_0...&lkid=16924448

Hi, Hideiyoshi. We apologize for this situation.
I have forwarded your report to our relevant department. We are checking with the supplier for you and will come back to you within 2 working days.
Thank you for your understanding and patience.

[Hideiyoshi]

Thank you for your reply.
Please note that we are BestBest, therefore, we can only answer about the products which are sold on our website.
However, for this issue we suggest that you contact the seller directly via their support center for any assistance with their orders.
We sincerely hope that you can resolve this issue soon and receive a satisfactory outcome.
In the meantime, feel free to check out our site here: www.gearbest.com
Best regards,
GearBest Customer Service

http://www.GearBest.com/

Its the same product as you are selling, so will you be able to adv properly now?

https://www.gearbest.com/tv-box/pp_009597975339.html?wid=1433363&lkid=16924448

[CSGearbest]

https://www.xiaomitoday.com/mecool-km9-android-tv-box/

Thank you for your reply.
Please note that we are GearBest, therefore, we can only answer about the products which are sold on our website.
However, for this issue we suggest that you contact the seller directly via their support center for any assistance with their orders.
We sincerely hope that you can resolve this issue soon and receive a satisfactory outcome.
In the meantime, feel free to check out our site here: www.gearbest.com
Best regards,
GearBest Customer Service

http://www.GearBest.com/

[Hideiyoshi]

Hi, could you please send me the product link?

https://www.xiaomitoday.com/mecool-km9-android-tv-box/

[CSGearbest]

Awaiting confirmation if the box is Google Certified, DRM L1, plays 4k on Netflix, Amazon Prime and if its unrooted device?

Hi, could you please send me the product link?

[trebor]

Netflix HD maybe, certification ?,
As its not advertised as such until it's out there...

Ask questions like this in support section,
thanks

[Hideiyoshi]

Awaiting confirmation if the box is Google Certified, DRM L1, plays 4k on Netflix, Amazon Prime and if its unrooted device?

[CSGearbest]

Sorry,my account to this email address is just for my PayPal account,to Gearbest I am logged with Yahoo account.I think this is not an answer to not see my order in my Gearbest account and also to can't track it,after I pay 40 USD to you and to be invizibile!

Thank you for your reply. I will send a private message to you. Please check it.

[gardius]

Sorry,my account to this email address is just for my PayPal account,to Gearbest I am logged with Yahoo account.I think this is not an answer to not see my order in my Gearbest account and also to can't track it,after I pay 40 USD to you and to be invizibile!

[CSGearbest]

I have made an order to Gearbest for EACHLINK H6 Mini TV Box ,after I made the payement with Paypal,my order has dissapeared from my account from Gearbest,the only prove that I have paid the order is my Paypal account.What can I do in this case? I need to wait the 180 day to open the dispute in Paypal?
I am the only one which has frauded like this?Order is18102100936208261465 .I need an answer!

Hi, gardius. I am sorry for the late reply. I have checked the order and found it exists in our system. Please log in by your registered email address ba*****@msn.com to check it. Thank you for your support.

[CSGearbest]

Hi, which HDR standards does the Beelink GT1 mini box (S905x2) support? Does it run android or android tv? Will it be updated to android 9.0?

Hi, May I know your order number?

[gardius]

I have made an order to Gearbest for EACHLINK H6 Mini TV Box ,after I made the payement with Paypal,my order has dissapeared from my account from Gearbest,the only prove that I have paid the order is my Paypal account.What can I do in this case? I need to wait the 180 day to open the dispute in Paypal?
I am the only one which has frauded like this?Order is18102100936208261465 .I need an answer!

[spaceship9876]

Hi, which HDR standards does the Beelink GT1 mini box (S905x2) support? Does it run android or android tv? Will it be updated to android 9.0?

[CSGearbest]

Hi ,

thanks , all works now ,

gefattern

Thank you for your support. Feel free to contact us if you need help anytime.