after i sent the tablet back to them to fix it noone reply me
read below
From: [email protected]
To: [email protected]([email protected]); [email protected]([email protected]); [email protected]([email protected])
FW: [#CBA-463-13026]: M6Pro 3g Dead (2nd mail)
Good morning everyone,
Here i forward a history of none reply mails.
Pls look the dates.
i dont know if anyone of you can help me i dont know your position at this company but right now i have sent a tablet for repair or send me new one at someone that not reply at my mails !
i ve already be dissapointing (earphones other photo other came, shipping time more than 25days, no refund about the money i gave to sent back and ofc the company should refund me because i havent touched the hardware or software so it was manufacture problem) and i am afraid now about my money.
i ve sent you all the evidence with pictures + video.
pipo m6pro 3g - dead
if you cant do something more provide me a mail to a higher position employer than this of lily- support!
i need someone to communicate is that so difficult??? (no phone because my english are not so good) i prefer mail.
i really dont want to post that mail to any site that i google the word pipo, i just want do my job like should be and payed for that you own me a aftersale support.
that lily have already delay me more than 5-6 days before that mail you see as the first below.
i havent see anywhere else sush a worst support online or real shop.
pls found me a soloution pls!!
From: [email protected]
To: [email protected]
Subject: FW: [#CBA-463-13026]: M6Pro 3g Dead (2nd mail)
Date: Tue, 8 Apr 2014 15:46:30 +0300
lets try again and again till you reply.
that after sale support maybe is the worst i have ever had!
From: [email protected]
To: [email protected]
Subject: FW: [#CBA-463-13026]: M6Pro 3g Dead (2nd mail)
Date: Tue, 8 Apr 2014 08:59:59 +0300
this is ridiculous!!
i ll forward that mail at forums because you think that with not answering me you are ok.
From: [email protected]
To: [email protected]
Subject: FW: [#CBA-463-13026]: M6Pro 3g Dead (2nd mail)
Date: Mon, 7 Apr 2014 17:05:29 +0300
Do you want to reply????
From: [email protected]
To: [email protected]
Subject: FW: [#CBA-463-13026]: M6Pro 3g Dead (2nd mail)
Date: Sat, 5 Apr 2014 08:55:36 +0300
Did you made the refund of the shipping 27,50euro?
From: [email protected]
To: [email protected]
Subject: FW: [#CBA-463-13026]: M6Pro 3g Dead (2nd mail)
Date: Fri, 4 Apr 2014 08:55:49 +0300
Did you made the refund of the shipping 27,50euro?
i ll go to bank tommorrow because i need them.
ty
From: [email protected]
To: [email protected]
Subject: RE: [#CBA-463-13026]: M6Pro 3g Dead (2nd mail)
Date: Thu, 3 Apr 2014 01:30:15 +0300
Good Evening,
I took also photos to understand me better and help you for the next step.
already i waited that tablet after my order 1 month, now i ll wait 25-30 days to take it back and then i ll wait another 25-30 days to take it back.
found soloution make the process faster!!!
2 days before the tablet dead i had a request to sell it... so it is important for me to take it back at least at the end of this months!!
make your best to happy me with that move because i am already dissapointing (remember the request of the earbuds of the photo that was totaly different from what i received with the tablet).
1)
here is the proof that i ve send it back to you with tracking number 01/04/2014.
2)
tracking site of our local post office that you can track the tablet.
3)
inside the 2 papers you wanted for my warranty and also for my support.
4)
also i provide you the receipt of the payment at Elta Post Office that i would like to be refunded to my paypal account tommorrow because i need this money for pay some bills.
As you can see the amount is about 27.50 euro = 40 usd,
my paypal account you already have it but i can write to you again for not searching "[email protected]"
5)
i ll provide you our paypal transaction:
Shopping Cart Payment Sent (Unique Transaction ID #7YH83458VN943192Y)
i want information for the refund when you done it. pls tommorrow finish with that
Date: Mon, 31 Mar 2014 10:05:10 +0000
Subject: [#CBA-463-13026]: M6Pro 3g Dead (2nd mail)
From: [email protected]
To: [email protected]
Dear Giannis Polakis ,
Thank you for your mail .
please NOT using UPS ,USPS,DHL TNT or Fedex sent this iterms back
please using EMS or air express or your local postal service
here is the details of sending back:
address here:
Name: YangFan
Addresss:
Room 707-708, TianHui Building, Dong Huan yi Rd., Long Hua, Shenzhen, Guangdong, China
Zip Code: 518109
Cell phone: 0086-13826591706
Please send the player with all the accessories
and a piece of notice with order number(like 38) and product problems
Plz note
Order Number:
Product Name:
Item Number:
Why:
Accessories:
Shipping Back to whom and to where:
Contact Telephone Number:
Have a nice day !
Best regards
Lily
Pipo Support Center
Comment