External HD problem in rk3188 stick tv

[rapsternapster]

Hi to all!!! I have just bought a two tv stick rk3188 (cx-919 and rk31sdk models) but I am having a problem with both when it comes to external HD.
I have been using a 2TB WesternDigital external HD and sometimes the stick became inestable and close aplications and not scan the HD in apps like archos video player, or system explorer, etc.
Now I would like to know if my stick are able to support the external HD or is another problem.
I have been using it conected directly to the big USB port, I also tested in the OTC port, and also tested it with a HUB USB and in both cases I see the same problem.
So please, what do you think it is the main problem? What should I do? Do you need another detail?
I also can't see any option to extract any USB saftely like windows has.

Thanks for your help and time!

[neomode]

Hello,

The Problem is the Power, your Stick itself need 2 - 3 Amps Power and the Hard Drive also will need up to 0,5 Amps. This is too much when you are using the Power Supply comes with the Stick.
The Best is you use a USB Hub with External Power Supply with at least 1 Amp.
This should fix your Problems.

Neomode

[rapsternapster]

Hello,

The Problem is the Power, your Stick itself need 2 - 3 Amps Power and the Hard Drive also will need up to 0,5 Amps. This is too much when you are using the Power Supply comes with the Stick.
The Best is you use a USB Hub with External Power Supply with at least 1 Amp.
This should fix your Problems.

Neomode

Great answer Neomode!!!
I will try that.
Besides that, I also can't see any option to extract any USB saftely like windows has. It is saftely to plug and unplug everytime I want?
Where is the correct por to connect the HDD, the big USB port, or the OTG port with the cable adapter?
Thanks!