MX TV box will not open in a different location

[tycapel7]

Hi all, I can run Mashup, from my own wifi, everything opening, but i have tried to use the box a few miles away, connecting to there wifi, putting in the correct key etc, but Mashup will not open anything. What have missed to do in the settings. Thank you. Robert.

[mitchell4you]

hi,
could be there router..
-is blocking ads ( metadata/filhosts )
-firewall rule is blocking incoming conn
-iptv or port forwarding might be need/enabled
my adv...Check the log of there router

or perhaps.. there provider is blocking streams (like most uni/schools/public-hotspots)
try using a proxy (under addon/settings)
or try finding another near by (open) hotspot

easy solution...just invite your friends/fam to your home

[tycapel7]

Thank you for that, i will go back and have a look if any of those settings need changing. Robert.

[TMx]

yep it should be Broadband provider Block
I bet its BT Broadband Parental Controls

[tycapel7]

Hi Guy's, yep spot on, it was something called smart settings on the BT 3 hub. Thanks for your help, Robert.