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Tronsmart s89 crash after 5 minutes

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    Tronsmart s89 crash after 5 minutes

    hello

    I buy a tronsmart s89-H on geekbuying web site.
    I can't use it because is power down after 5 minutes of use.
    I don't understand why.
    I haven't installed app, just navigate in the system.
    I can turn on the box but after 5 minutes of use the box turn off immediately.
    If i run XBMC the box turn off after 10 secondes.
    what is the probleme ?
    have you a solution?

    The CPU is hot ?

    Best regards

    #2
    What means " The CPU is hot ?" ?
    Of cause the case get a little bit warmer at idle and more warm at e.g. xbmc (and that really fast)..

    Do you have another 5V PSU you can try to use? Maybe something's wrong with the PSU...
    RK3288 Devices
    - Overview BOX (LINK !)
    - Overview STICK (Dongle) (LINK !)

    MINIX NEO: Z64 W/A - (Intel Z3735F); X8-H Plus - (Amlogic S812H); A2 Lite (sponsored by minix.com.hk)
    UGOOS UT3S (4/32GB with fan) - FW 2.0.6 - (RK3288) (sponsored by GearBest.com)
    Tronsmart Draco AW80 Meta (2/16GB) - FW v2.0rc3 - (Allwinner A80) (sponsored by GeekBuying.com)
    Beelink / UBOX R89 - FW 111k4110_1219 - (RK3288) (sponsored by Netxeon (Beelink))

    RK3188: pcb => "CH001 1332 TN-BX09_V2.1" (K-R42 / CS918...) => wasser KK 1.0.3 (old rev)
    Fly Mouse Mini Wireless Keyboard with 2 mode learning IR remote 'iPazzPort KP-810-16'

    Comment


      #3
      Hi and welcome

      If i where you.. i would..
      Do a factory reset
      -mboxsetting.. last tab.. more settings.. backup&reset
      Or
      As stated in post 2
      -perhaps try differend hdmi cable / tv
      Or
      Try re-installing the stockfirmware see.. tronsmart.com

      If that failed.. i would inform geekbuying (see geebuying section on freaktab / post your order number and problem)

      Goodluck

      Ps..
      what firmware version is pre-installed on your unit?
      This reboot happens.. with no devices connected to you unit?
      -note: the usb ports on the s89.. cannot power a HD (only external powered harddrives)

      Comment


        #4
        thanks for your help no_spam_for_me and mitchell4you.

        I'ill try this solution this evening.
        the stock rom is 105K... , i installed the last fineless 1.8 but the probleme is same with stock rom and custom rom.

        for me the power supply is out of service or the CPU is not correctly cooled because the box crash only when i use a big app (Antutu, XBMC... ). if the box is power on and i don't use it, i haven't problem.

        Tortellini

        Comment


          #5
          I haven't other power supply in 5v 3A :-(

          The other solutions don't work...

          Comment


            #6
            A (good) 5V 2A is enough for testing...
            RK3288 Devices
            - Overview BOX (LINK !)
            - Overview STICK (Dongle) (LINK !)

            MINIX NEO: Z64 W/A - (Intel Z3735F); X8-H Plus - (Amlogic S812H); A2 Lite (sponsored by minix.com.hk)
            UGOOS UT3S (4/32GB with fan) - FW 2.0.6 - (RK3288) (sponsored by GearBest.com)
            Tronsmart Draco AW80 Meta (2/16GB) - FW v2.0rc3 - (Allwinner A80) (sponsored by GeekBuying.com)
            Beelink / UBOX R89 - FW 111k4110_1219 - (RK3288) (sponsored by Netxeon (Beelink))

            RK3188: pcb => "CH001 1332 TN-BX09_V2.1" (K-R42 / CS918...) => wasser KK 1.0.3 (old rev)
            Fly Mouse Mini Wireless Keyboard with 2 mode learning IR remote 'iPazzPort KP-810-16'

            Comment


              #7
              I'am happy!!!!

              My S89 works perfectly!!!
              I use a "Sony PSP" power supply.

              Thanks at all for your help!!!!

              Comment


                #8
                RK3288 Devices
                - Overview BOX (LINK !)
                - Overview STICK (Dongle) (LINK !)

                MINIX NEO: Z64 W/A - (Intel Z3735F); X8-H Plus - (Amlogic S812H); A2 Lite (sponsored by minix.com.hk)
                UGOOS UT3S (4/32GB with fan) - FW 2.0.6 - (RK3288) (sponsored by GearBest.com)
                Tronsmart Draco AW80 Meta (2/16GB) - FW v2.0rc3 - (Allwinner A80) (sponsored by GeekBuying.com)
                Beelink / UBOX R89 - FW 111k4110_1219 - (RK3288) (sponsored by Netxeon (Beelink))

                RK3188: pcb => "CH001 1332 TN-BX09_V2.1" (K-R42 / CS918...) => wasser KK 1.0.3 (old rev)
                Fly Mouse Mini Wireless Keyboard with 2 mode learning IR remote 'iPazzPort KP-810-16'

                Comment

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