His PC only had USB 3.0 ports. He could put the unit into flash but the PC would never see the device and the flash tool would never say "found USB MASS Storage" at the bottom of the flash tool or it would never say "Found Rock USB Loader" if he put it into flash mode manually with the reset button.
So I had him do this and it worked!
In my ROM kit is a file called settings.ini
Open it with a text editor and change this:
SUPPORTUSB11=0
Turn it on by changing the 0 to a 1 like this:
SUPPORTUSB11=1
Save the file.
No close and open the flash tool again.
So if you are having these problems, try this fix.
Bob
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