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PADEAR Z28 Android 7.1 RK3328 4K HDR TV BOX 2GB RAM 16GB ROM
Right now, as it is a brand new product that has failed within the first day, I would be making a claim with whoever you purchased it from to get a refund or replacement.
Well I would go through the regular reporting on the Geekbuying site but also post your issue here because regular customer service support is often not very helpful.
You may of course find a solution on Freaktab as users may be able to assist in diagnosing the problem but go down the official paths too in order to give yourself all the things that you need to get replacement/refund/fix.
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