A shipping way called HKEU Priority Line without tax problem on Geekbuying!

[GeekBuying_Rep]

it stops in customs? so they are shipping it with dhl? But this is the way to avoid customs I hope I dont have to pay customs because it is the reason I paid 20 euros for shipping

please don't worry,we will be responsible for the tax.

[cecan]

hi, i want to buy a xiaomi mi mix 2s from geekbuying.
the product have to be shiped to spain.
i do not want to pay customs duties.
i wanted to know if with the shipping method "registered airmail" is sufficient for not to have to pay tax or i have to choose "hkeu priority line"

this is the product:
HTTPS://WWW.GEEKBUYING.COM/ITEM/gLOB...CK-396630.HTML

i want to know if this mobile has the european charger or has an adapter
i want to know if this xiaomi can be used in spain and if it has spanish version or chinese version.
mi mail is [email protected]TO ANSWER
thank you very much.

[GeekBuying_Rep]

hi, i want to buy a xiaomi mi mix 2s from geekbuying.
the product have to be shiped to spain.
i do not want to pay customs duties.
i wanted to know if with the shipping method "registered airmail" is sufficient for not to have to pay tax or i have to choose "hkeu priority line"

this is the product:
HTTPS://WWW.GEEKBUYING.COM/ITEM/gLOB...CK-396630.HTML

i want to know if this mobile has the european charger or has an adapter
i want to know if this xiaomi can be used in spain and if it has spanish version or chinese version.
mi mail is [email protected]TO ANSWER
thank you very much.

Hello,

it is the global version in HK warehouse.
so you can choose HKEU Priority Line which is tax-free.
we will send you a european charger,you can use it in spain.

Regards,

[cecan]

Hello,

it is the global version in HK warehouse.
so you can choose HKEU Priority Line which is tax-free.
we will send you a european charger,you can use it in spain.

Regards,

Will the phone be sealed and unopened?

[GeekBuying_Rep]

Will the phone be sealed and unopened?

yes,it will be sealed and unopened.

[cecan]

Hello,

it is the global version in HK warehouse.
so you can choose HKEU Priority Line which is tax-free.
we will send you a european charger,you can use it in spain.

Regards,

You told me the above and that is why I bought the phone with the HKEU PRIORITY LINE option.
And this is the email that Geekbuying sent me:

Dear Carlos,
Our customer care team has created a ticket on your behalf, with the following details and summary:

Topic: Access Issue--TR
Subject: 4586487

Thanks for your order from Geekbuying.

we are glad to tell you that your package has been delivery to the shipping company .
but we are so sorry to inform you that your area is a remote area, so the shipping company may ask you to pay for the remote fee, and you can also check on this internet to see if your area is a remote area: https://www.trackingmore.com/remote_area.php#table
so if you would like to pay for the shipping fee (about USD32), you will receive an email to pay


and if you do not want to pay for the remote fee，would you mind changing to the EMS (7-15 business days ), you will have not any difference shipping fee，but it is will be have some taxes,kindly let me know how do you think about?



Sophie
Customer Service Representative
Geekbuying
www.geekbuying.com



CAN YOU TELL ME WHAT IS HAPPENING????

[GeekBuying_Rep]

You told me the above and that is why I bought the phone with the HKEU PRIORITY LINE option.
And this is the email that Geekbuying sent me:

Dear Carlos,
Our customer care team has created a ticket on your behalf, with the following details and summary:

Topic: Access Issue--TR
Subject: 4586487

Thanks for your order from Geekbuying.

we are glad to tell you that your package has been delivery to the shipping company .
but we are so sorry to inform you that your area is a remote area, so the shipping company may ask you to pay for the remote fee, and you can also check on this internet to see if your area is a remote area: https://www.trackingmore.com/remote_area.php#table
so if you would like to pay for the shipping fee (about USD32), you will receive an email to pay


and if you do not want to pay for the remote fee，would you mind changing to the EMS (7-15 business days ), you will have not any difference shipping fee，but it is will be have some taxes,kindly let me know how do you think about?



Sophie
Customer Service Representative
Geekbuying
www.geekbuying.com



CAN YOU TELL ME WHAT IS HAPPENING????

Hi friend,
Please contact our customer service team.
They have sent you email.
Could you please reply them?
They will help you.

[cecan]

Hi friend,
Please contact our customer service team.
They have sent you email.
Could you please reply them?
They will help you.

I have already answered the following:
I made my order selecting the option of "HKEU PRIORITY LINE" because Geekbuying told me that it was the way in which it was guaranteed that the product did not pay customs or any type of tax.

Geekbuying told me this in an email whose screenshot I attached to this (in the reply mail I send them a screenshot with the conversation).
Geekbuying told me this too in a forum with the following link:

http://freaktab.com/forum/advertisers-and-vendor-support-area/geekbuying-com/688536-a-shipping-way-called-hkeu-priority-line-without-tax-problem-on-geekbuying/page8

In the previous link I am cecan

I paid € 15.36 to hire this type of shipping and now you tell me that I have to pay a remote fee.
Then you have cheated me. And also now the phone that I bought you is cheaper in other websites.
If you keep this behavior I will report you to paypal, because you told me that with HKEU PRIORITY LINE, was tax-free

[cecan]

they answer me the following:
Dear Carlos,
if you do not want to pay for the remote fee，would you mind changing to the EMS (7-15 business days ), you will have not any difference shipping fee，but it is will be have some taxes,kindly let me know how do you think about?

[cecan]

and then I answer the following:
I do not want to pay any difference shipping fee, and I do not want to pay any kind of tax. I do not want to pay anything else.
Because I have already paid everything necessary.
I paid for HKEU PRIORITY LINE as you told me for not to pay nothing more. It would have been better to have selected the free shipping, you cheated on me.
If you do not send me the mobile without more cost I will denounce you to paypal, and I'm going to tell all my experience in htcmania, gsmspain and other web pages because you cheated on me.

[cecan]

and finally this they have told me:
Dear Carlos,
Apologize for this, it is the Carrier charge the remote fee ,and if you don;t pay ,they will not ship the parcel out ?how about change into EMS.

Jennifer

[GeekBuying_Rep]

and finally this they have told me:
Dear Carlos,
Apologize for this, it is the Carrier charge the remote fee ,and if you don;t pay ,they will not ship the parcel out ?how about change into EMS.

Jennifer

Dear Carlos,
I am sorry for that.
Are our customer support team still contacting you?
Have they offered solution?

[cecan]

Dear Carlos,
I am sorry for that.
Are our customer support team still contacting you?
Have they offered solution?

At the end I canceled the order, because in one way or another I had to pay more money than I believed. Either pay by remote area or by customs tax.

I want to know if I choose "registered air mail", would I have to pay something about remote area or customs tax? or however it is already the final price

[GeekBuying_Rep]

At the end I canceled the order, because in one way or another I had to pay more money than I believed. Either pay by remote area or by customs tax.

I want to know if I choose "registered air mail", would I have to pay something about remote area or customs tax? or however it is already the final price

Sorry for inconvenience.Please contact customer support team.They will give you an answer.

[dagob]

If I buy a DJI Mavic Air and choose EU Priority Line as shipping method to send to Amsterdam/NL will my package be free of customs taxes?