Wifi drops with alfawise h96 pro plus

[Dromedariush]

I've just purchased this interesting TV box from Gearbest, and everything seemed to work fine till I noticed a peculiar problem with the wifi: even though it detects my router, after 30-60 seconds of connection the wifi just inexplicably drops. It looses the connection to regain it by itself once I open the settings. This has happened with two different routers and with the ssid security setting both open and protected by WPA, yet if I connect the device to my phone via a mobile hotspot the problem doesn't seem to present itself.
I tried to use TV box without the case thinking it was a problem of shielding but nothing improved.
Any idea how to solve this problem? Because for now the box is basically unusable for me, I bought it only to use it as a streaming device and I can't put an ethernet cable in the room it's supposed to be used in.

[gefattern]

I've just purchased this interesting TV box from Gearbest, and everything seemed to work fine till I noticed a peculiar problem with the wifi: even though it detects my router, after 30-60 seconds of connection the wifi just inexplicably drops. It looses the connection to regain it by itself once I open the settings. This has happened with two different routers and with the ssid security setting both open and protected by WPA, yet if I connect the device to my phone via a mobile hotspot the problem doesn't seem to present itself.
I tried to use TV box without the case thinking it was a problem of shielding but nothing improved.
Any idea how to solve this problem? Because for now the box is basically unusable for me, I bought it only to use it as a streaming device and I can't put an ethernet cable in the room it's supposed to be used in.

Hi ,

i think it is the bad Firmware , do a Factoryreset , but backup your important Apps and data ,

try other Router settings , if this not helps you can try the great Rom of Superceleron for this

Box , look here :

http://freaktab.com/forum/tv-player-support/amlogic-based-tv-players/s912/alfawise/firmware-roms-ac/647777-rom-alfawise-h96-pro-3-16gb-3-32gb-3-64gb-scv7a-7-1-2-ddr3-ddr4-and-9377-wifi-chipset

but important is , that you use the right FW , this Box has different PCBs blue & green ones .

Best to read a little bit in this Thread and Section , before you do anything , small Hint , a new

and better Powersupply shall help . Now 5V/2000mah , better 5V/3000mah .

greetings / gefattern

[Dromedariush]

I have the blue motherboard version. I tried connectin it to my laptop but it won't be detected. This way I am unable to try and change the rom :/ the box turns on while being connected to the usb male to male cable, but nor my pc nor usb burning tool can detect its presence :/

[ch3mn3y]

Than use SDcard method.

However when You connect it to PC, does something in Device Manager change?

[Dromedariush]

Now at first i get the sound of a new device connected, but before i can do anything it disconnects by itself. By the way, where can I find a tuttorial regarding the sd method? I found it mentioned it in some posts but nothing in detail

[ch3mn3y]

Have You tried to push reset button after it disconnected?

[Dromedariush]

yes, and it does the same thing: I get the "new device connected" sound and then it disconnetcs

[ch3mn3y]

Than I can try differen cable, PC or a microSD card method.

[Dromedariush]

Ok, I menaged to install the new rom, for some reason I tried to keep the reset button pressed the whole time and that worked. But the problems persists, wifi always drops after a while (the time has increases I must say, from less than a minute to a few minutes, but still not really usable for streaming)

[gefattern]

Ok, I menaged to install the new rom, for some reason I tried to keep the reset button pressed the whole time and that worked. But the problems persists, wifi always drops after a while (the time has increases I must say, from less than a minute to a few minutes, but still not really usable for streaming)

Hi ,

maybe u must make a Antenna Mod (external) , maybe a microbreak inside cable or similar ,

what about a refund for bad Box , i think because of popularity of H96Pro+ they made more

Boxes and this ends up in more bad PCBs ??? no good Quality Control ???

greetings / gefattern

[Dromedariush]

Good luck getting Gearbest to refund me. They haven't even answered my ticket yet, and it's been almost 24 hours. I have no intention of getting soldering tools just to try and fix this piece of junk. I've even menaged to get a repeater connected to the ethernet port to try and use it that way but all the same, after a while it looses connection or it starts going very slowly (like 0.1 mbit/s while with the same repeater connected to my laptop in the same location I get 12-16 mbit/s). It's basically a internetless media center right now.

[ch3mn3y]

If they won't and You used PayPal than get refund through them. It's easier that way.