first of all my apologies if I ask this really newbie request for help but I really searched into the forum without finding useful information because there were too much and I didn't know what was the right thing for me.
Actually I bought a T95Z 3+32 in November, worked properly till yesterday than today I had the device with blue light and blank screen.
I tried to restart, power off, disconnect from everything and reconnect after a couple of hours but the situation didn't change
I read a little bit on some forums and on a youtube video, download what I think it was the latest vendor firmware but when I tried to connect the device to the PC through the USB port to use USB Burning Tool 2.0.5.15, it doesn't detect the device (i followed the video guide).
At this point I'm really stuck, can anyone pleas give me an hint?
thank you very much in advance
best regards
DR
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