MECOOL M8S pro+ NETFLIX - DRM info problem

[zaqxsw]

Good evening,

I’ve got the mecool M8S pro+ 2gb Ram και android 7.1.1

Kernel Version:
3.14.29 Tue Oct 31 09:21:42 CST 2017

Build:
M8S PRO+-userdebug 7.1.1 NHG47L
20171031.0901923.V0619


I’ve had the box for 4 days and everything was fine on the following until tonight

Netflix HD

YouTube 4K

Stbpro

Home Network stream με VLC

At some point, on NETFLIX the sound didn’t sync with the mouths, so I restarted the NETFLIX but still the same. I checked on youtube if my internet connection was the problem but on youtube everything was OK. I tried the NETFLIX once again but nothing different happened. After that, I exited the app and rebooted the box.

After the rebooting, I tried to open NETFLIX and the following message popped up on the screen: Netflix isn't responding.

Also, I ran DRM info and the same message popped up: DRM info isn't responding

https://we.tl/OwMOeM5dru

After all those , I did the following:

Factory reset

OTA newer firmware update

OTA your nexus tv firmware

OTA fixed back to stock firmware

But nothing changed.

I have no idea what else to do.

My eMMC is not a faulty one.

Something odd I noticed is that every time I reboot the box, I have a different mac address. The mac address that is printed on the box is actually the serial number of the box without the colons.

Apart from the above mentioned , the rest apps work fine.

Thanks in advance and hope to help me

[Clark78]

Hi, i had a simular issue with drm info and Netflix. The solution was to flash a rom using Amlogic USB Burning Tool.

[zaqxsw]

Hi.
Thank you for your reply.
I already make ota firmware update from sd card . Isn't the same?
Also my box dose not have reset button. In that case what can i do?

[luscas27]

I'm with the same problem... You know how can fix it now?

[zaqxsw]

flash the rom using Amlogic USB Burning Tool. I looks same with OTa but fix the problem

[clarkss12]

I'm with the same problem... You know how can fix it now?

will this help???

https://www.youtube.com/watch?v=N27pAxtcDSg&t=3s

[zaqxsw]

I try the nexus firmware but still nothing.
Only the flash with USB Burning Tool will help you.
if you don't have reset button open the box and short the pin with a paper clip

[luscas27]

Thank you for reply, guys! I'll try flash later and post here if works.

[luscas27]

I try the nexus firmware but still nothing.
Only the flash with USB Burning Tool will help you.
if you don't have reset button open the box and short the pin with a paper clip

Ignore this comment.

[luscas27]

will this help???

https://www.youtube.com/watch?v=N27pAxtcDSg&t=3s

Yeees! Thanks a lot!

[luscas27]

I'm sorry guys, how can I do reset with a papper clip?

[luscas27]

Hello! I finaly flash with the Usb Burning Tool and all the problems has fixed, I'm going to say the steps I has to do: I opened my box, put a papper clip where the reset button suposed to be in the minor holes, conected the energy plug and put the male to male cable with my computer and the Usb burning tool recognized them, all the steps you guys can see inthis video: https://www.youtube.com/watch?v=N27pAxtcDSg&t=3s . I'm really thanked by the help you gave me, thanks a lot!