Tronsmart s89 Std has no output/picture

[twi]

Finally I managed to program the 102K4.
I just used the flash tool to format the SDcard and make it bootable (??). Then copied files to the SDcard and used the normal upgrade app with sdcard in the S89 to upgrade.

I now see the following information:
Model : S89
Android : 4.4.2
Build : 102K4

Kernel 3.10.33


BUT still NO HDMI !! Only AV.

Attn. Geekbuying: What can we do to solve this.
HDMI worked the first day. But now not anymore. I can not get it to work.
Faulty S89???

[Wonkydonky09]

If possible try to use another hdmi cable and also another tv...

The problem is, that without hdmi you are not able to reflash rom via toothpick (reset via A/V hole) & SD card, but I don't know if you are able to handle the USB tool method with the flashtool at pc and the img file without working hdmi...

Worth case the hdmi port bricks...

I used this method without connecting any hdmi or av cables and once completed I was able to use the box with a av cable. The icons and setup looked very different with the row of icons at the bottom. Then I connected the hdmi/divi cable to my monitor and I had a very different boot screen and desktop. It looked like I was running two different operating systems

[Wonkydonky09]

I was finally able to give my farther the box today after the updates and addons, I tried his tv when he was not in the room and all I can say is it worked without any problems . Fair to say that I am over the moon.

He also has a similar age Panasonic and the problem must lie some ware inbetween the specs of these two tvs. I am not sure if this could go back to what finless said about hdmi 1.2 and 1.4

Fully working
http://uk.hardware.info/productinfo/...specifications.

Not working

http://uk.hardware.info/productinfo/167110/toshiba-42xv555d#tab:specifications

using the same hdmi cable.

it maybe worth compiling a list of non working TV sets for future buyers.

also to note, I found that frodo 12.3 worked flawlessly using the latest stock firmware

[no_spam_for_me]

Always the same problem... no needful infos about used HDMI version at the TV's... only speculation all over the web...
Toshiba 37X3030D 'maybe, could be, who knows...' 1.3a
and Toshiba 42XV555D ... nothing

[Wonkydonky09]

I thought I may as well add my monitor specs for comparison, that semi-worked even though the picture went pink after a while and the and horizontal lines(as in my video earlier in this thread). The response time is the same 5ms as the working tv and the dynamic contrast is the same as the non working tv. The resolution is only 1680x1050
http://www.engadget.com/products/acer/p223w/

in this review from cnet, it states that the working tv is not even 1.3. I noticed the non working tv has a slightly longer refresh rate and a lower dynamic contrast than the working tv, other than that both TV sets support 24p and have hdtv 720p 1080i and full hd 1080p and the same native resolutions.

http://www.cnet.com/uk/products/toshiba-regza-37x3030d/

My thought is that it could it all be down to the refresh rate on the tvs. Obviously my thoughts would be blown out of the water if the cnet review was wrong and it was 1.3 or that the refresh rate would make no difference Also the working tv is older than the non working one.

[geekbuying]

Finally I managed to program the 102K4.
I just used the flash tool to format the SDcard and make it bootable (??). Then copied files to the SDcard and used the normal upgrade app with sdcard in the S89 to upgrade.

I now see the following information:
Model : S89
Android : 4.4.2
Build : 102K4

Kernel 3.10.33


BUT still NO HDMI !! Only AV.

Attn. Geekbuying: What can we do to solve this.
HDMI worked the first day. But now not anymore. I can not get it to work.
Faulty S89???

Trust me,i have spent over 12 hours each day to check this problem with factory, and push them to give solution, the factory is meeting with amlogic right now, i will push them to find the problem, hardware or software?

if your device really have problem, and we thought it is DOA, we will handle the return for you. i promise it won't be a pain for you to deal with GeekBuying.

Eric

[clarkss12]

Trust me,i have spent over 12 hours each day to check this problem with factory, and push them to give solution, the factory is meeting with amlogic right now, i will push them to find the problem, hardware or software?

if your device really have problem, and we thought it is DOA, we will handle the return for you. i promise it won't be a pain for you to deal with GeekBuying.

Eric

You,sir, are awesome.

[Wonkydonky09]

Geekbuying does seem the way to go. It's a far better response than I received at mcbub after I had asked them if there is a fix for the lack of output.

"hello there
thank you for your email and could you please tell me whether the connect of the HDMI is ok, and could you please show me a video about how you make it work , and generally speaking , there would be no such problem , and this is the first time we met , because before we shipped it out , we would test whether it can work or not , thank you a lot , looking for your reply
best regards
MOLLY"

i think that something must have been lost in translation (or I am a bit thick), at least she was friendly.

[radio-birdman]

Trust me,i have spent over 12 hours each day to check this problem with factory, and push them to give solution, the factory is meeting with amlogic right now, i will push them to find the problem, hardware or software?

if your device really have problem, and we thought it is DOA, we will handle the return for you. i promise it won't be a pain for you to deal with GeekBuying.

Eric

I have the same issue HDMI worked the first day, next day no signal from HDMI. AVI works
I bought 2 units, the second Tronsmart works fine, no issues.

reply from Geekbuying
"Here do not worry, for the case ,you just need to adjust the Output resolution over 720P. Here if it still the same ,please download a video and update it on a site like youtube then send the link to us .


Looking for your good news
Good day
katie"

[no_spam_for_me]

2. I will have a word with myself and hopefully get an unanimous decision

I think I will get same problems as you with your TV and also have to discuss to my self to buy a new TV...
In the past I have much trouble with a AML8726-MX only at my tv (no HDMI; at that moment I connect it to HDMI the screen freezes (also at a/v)) at other tv's no problem...
And the same as your tv's nobody knows which HDMI version at my TV (1.3 vs. 1.4)...

AML8726-M3
==========

http://www.pdaplus.hu/download/maiden/AML8726M3.pdf

AML8726-M3 Quick Reference Manual
 :
Revision: 0.7
Release date: 10/31/2010
Printing date: 7/6/2011
 :
ML8726-M3 integrates complete audio/video input/output interfaces including LVDS/mini-LVDS panel interface with TCON,
RGB888 TTL panel interface with TCON, an HDMI1.4a transmitter with 3D support, CEC and PHY, four video DAC supporting
composite, CVBS, YPbPr and VGA output, a complete audio CODEC with headphone PA and microphone bias, I2S and SPDIF
digital audio input/output interface, a PCM audio interface and an ITU601/656 camera input interface.
 :
Video Output
• Build-in HDMI 1.4a transmitter with CEC, both controller and PHY
• Programmable 4 channels high speed video DACs for analog video output including CVBS, S-Video, YPbPr and VGA
• Supports all standard SD/HD video output formats: 480i/p, 576i/p, 720p and 1080i/p
• Supports dual video output with combination of LCD+HDMI, TTL+LVDS or CVBS+HDMI

AML8726-MX
==========

http://220.181.112.102/view/d538268be53a580216fcfe35.html

AML8726-MX Quick Reference Manual
 :
Revision: 0.9
Revision date: 12/28/2011
 :
AML8726-MX integrates complete audio/video input/output interfaces including LVDS/mini-LVDS panel interface with TCON, 
RGB888 TTL panel interface with TCON, an HDMI1.4a transmitter with 3D support, CEC and PHY, three video DAC supporting 
composites, CVBS, YPbPr and VGA outputs, I2S and SPDIF digital audio input/output interfaces, a PCM audio interface, a MIPI 
and a ITU601/656 camera input interfaces
 :
Video Output
• Build-in HDMI 1.4a transmitter with CEC, both controller and PHY
• Programmable 4 channels high speed video DACs for analog video output including CVBS, S-Video, YPbPr and VGA
• Supports all standard SD/HD video output formats: 480i/p, 576i/p, 720p and 1080i/p
• Supports dual video output with combination of LCD+HDMI, TTL+LVDS or CVBS+HDMI
• Supports 3D LCD panel and 3D HDMI display

http://pdadb.net/index.php?m=cpu&id=a8726mx&c=amlogic__aml8726-mx

1080p 30fps

AND I don't think at the s802 they 'suddenly' backward compatible


BTW:
IT66121FN is the chip used at my rk3188 box (also at radxa) which runs at my tv

http://dl.radxa.com/rock/docs/hw/ds/IT66121FN_Datasheet_v0.99_NoRestriction_.pdf

"The IT66121 is a high-performance and low-power single channel HDMI transmitter, fully compliant with HDMI 1.3a, HDCP 1.2 and backward compatible to DVI 1.0 specifications. IT66121 also provide the HDMI1.4 3D feature, which enables direct 3D displays through an HDMI link."
The problem with the RK3188 devices is, that the Chinese guys destroy / dry out there market by them self because use so much different pcb/motherboard layout and also at least use a cheaper and less performance RK3188T...
As I know, MINIX x7 use the original RK3188 and have always the same pcb/motherboard layout, so the mod rom devs support it as well...
You only have to find out (ask at the MINIX x7 sub-forum here at the board) if MINIX also use the IT66121FN...

[Manta78]

Hey all, just wanted to let every one Know that Geek Buying has agreed to DOA my s89 and give me a refund. they have been really good to deal with considering the distance.
its annoying that the product didn't work but can't fault their support.

I was going to purchase another but after reading this Forum now i'm not sure. however i did try mine on 2 TVs and 2 Monitors with the same results.

[napalmfury]

Same problem here. Have emailed / PM'd geekbuying - hopefully a replacement is sent quickly!

[Wonkydonky09]

Hey all, just wanted to let every one Know that Geek Buying has agreed to DOA my s89 and give me a refund. they have been really good to deal with considering the distance.
its annoying that the product didn't work but can't fault their support.

I was going to purchase another but after reading this Forum now i'm not sure. however i did try mine on 2 TVs and 2 Monitors with the same results.

That is good news, you never know it may be worth having a go at the s89-h.

sorry to go off tangent, but I have finally convinced the mrs that we need a new tv. I have been looking at a Panasonic Viera TX-L50E6B LED, as I need to keep the cost down as a compromise.
I have tried to google what hdmi standard it is using, but as usual have no definitive answer. Is it safe to assume that it would be 1.4a or 1.4b? And is this tv any good in general

Tv link http://www.johnlewis.com/panasonic-v...-hd/p231889201

if this tv is good enough I will test it with the s89 and buy a s89-h for myself
Thank you for all your responses past and present.

[skyisle]

I doubt that it is the TV.
It worked on my Samsung LED UE46ES8000 perfectly.
Unfortunately just for one night......

I seriously think it's the S89

I think it's the S89 too. I just received two standard S89.

I connected the first box to Samsung UN40D6300 and the TV did not
detect HDMI input. I changed the HDMI cable, but still no HDMI input.

So, I just switched to the 2nd box using the same HDMI cable and power
cale, and the TV detected the HDMI input immediately!

Since only the difference is the S89 box, it has to be the S89.
But I am not sure what to do next. Since I used regular airmail, it took
two weeks to get here, so by the time I return this and get a replacement,
MiniX X8 will be already released...

[geekbuying]

I think it's the S89 too. I just received two standard S89.

I connected the first box to Samsung UN40D6300 and the TV did not
detect HDMI input. I changed the HDMI cable, but still no HDMI input.

So, I just switched to the 2nd box using the same HDMI cable and power
cale, and the TV detected the HDMI input immediately!

Since only the difference is the S89 box, it has to be the S89.
But I am not sure what to do next. Since I used regular airmail, it took
two weeks to get here, so by the time I return this and get a replacement,
MiniX X8 will be already released...

Again, please PM your order number.

Eric