No HDMI output - Looks dead

[Spreyton22]

Hi all, I've had the S89-H for 8 days now, and all going well, untill last night ... the TV just went blank.

It has no HDMI output.
The Blue light comes on.
The device and files are visible to USB/OTG via PC
The device does not respond to a SD card / flashing technique.

I had Finless 1.8 going really well ...

I have emailed (Sunday night) geekbuying to advise.
Anyone any ideas ?

Thanks !

[mitchell4you]

Sadly... its a well known problem

http://www.freaktab.com/showthread.php?13254-No-output-from-HDMI

try..powering down unit and tv
then power tv.. then unit

Goodluck

[Spreyton22]

Sadly... its a well known problem

http://www.freaktab.com/showthread.php?13254-No-output-from-HDMI

try..powering down unit and tv
then power tv.. then unit

Goodluck

Thanks for the feedback - the device is working via Composite Video, which is pretty useless ...

I've tried the TV off / TV On / Power up cycle, to no avail ...

[thegergz]

yeah this happened to my second one, it's probably going to be a pain to return...

its a version 2.0

[Spreyton22]

Yes, that worries me ... I haven't heard from GeekBuying as yet. I'll give them until tomorrow to email again....

[maroot]

Hi, when did you make the purchase? Do you thing I'll be getting the same version as yours if I purchase one today?

TIA

[Spreyton22]

Purchased 15 July. Worked for 8 days ...

[Spreyton22]

Yes, of course. That was the first thing I did.
As yet no reply from them. It's been a bit over 24 hours.
I'll keep an eye on it.

[no_spam_for_me]

Yes, of course. That was the first thing I did.
As yet no reply from them. It's been a bit over 24 hours.
I'll keep an eye on it.

Ok, 24 hours isn't too much
But because of HDMI issue you also can PM geekbuying (Eric) here at the forum...

[mitchell4you]

Did you request a RMA?
At..
[email protected]
--post the problem and order number.. followed with a RMA request
-can take a week, before you get the rma data.. return adress

Cheers

[Spreyton22]

Ok, 24 hours isn't too much
But because of HDMI issue you also can PM geekbuying (Eric) here at the forum...

Yes, I already have. No reply as yet

[geekbuying]

HI

Sorry for reply late. we have weekend here, so the reply is a little slow. please understand.

check your PM, and i have replied you.

Eric

[Spreyton22]

Thanks Eric for your reply. I have just left you a PM.

[Spreyton22]

Still no reply from Geekbuying - should I be concerned?

[mitchell4you]

No..
When my units hdmi stoped.. (if i remember correctly)

-req rma
-24 h later..confirmation email
-8 days.. rma data (return adress / rma order number)
-same day send unit back
-send e-mail back to rma with track&trace info (pic)
-11 days later track& trace shows item reciever
-4 days later.. confirmation item recieved in good order
-5 days later.. confirmation.. new/replacement item under way

Note..
When you recieve your RMA data.. print 3 copys
-one filled-out ( goes inside the box with unit)
-two.. just for the return adress info
--one goes outside of the parcel/box (taped)
--one for the post-office worker

Patience...grass hopper