Here for X2 red light issue and other problems

[fergietime]

Hi
Open a ticket in Gearbest.
Dont accept half refund.

Thanks. Is TRIGTOP gone from here?

[fergietime]

Could someone post a video or instructions to replace the resistor or short the pins or whatever is required please? I'm not getting anywhere with this box.

[sergejk]

Could someone post a video or instructions to replace the resistor or short the pins or whatever is required please? I'm not getting anywhere with this box.

Me neither (

[Lyman]

Hello All,

I got red light issue, but I cannot found any working solution.

I opened a ticket to Gearbest that is pending from one week.

Any additional suggestions about?

THK

Updates:
Gearbest support doesn't exist!

[illmandre]

the updated Firmware worked like a charm thanks!

[gpizano]

Hi, I have an X2 from the "red light" batch. After about a month, it wouldn't turn on - the light just stayed red. I tried to flash it with the 203k4 and 202k4, but they both fail when it gets to 10%.
Error0x164)Download Failed 4
I attached the full debug log.

I have another X2, from a newer batch (the power adapter is slightly smaller and curved). So far it's working ok. I went and tried to flash it with 203k4 and it worked, no problem.

Any ideas? Thanks.

It looks like your bootloader is messed on on your X2. When you try to image it again, load up Phoenix suit, load the image into Phoenix Suit, then just below the image name, there is a checkbox beside the line that reads "Download one or multi partition...". Check the checkbox, and then check the checkbox beside JUST the "bootloader" part. Now. flip your x2 over, press on the reset button through the tiny hole and hold it down, and then plug in your USB cable into the USB port on the BACK of your X2 (beside the HDMI port). YOur Phoenix Suit should show you connected a device, then you will hear the device disconnect, then you will hear the device reconnect, and it will image the boot loader. It only takes a couple seconds. ONce done, disconnect your USB cable, and hook it up to your hdmi and power and see if it loads up.

[gpizano]

Hello

I don't see this option in phoenix suit where did you found?
i'm using 1.10 phoenix suit
thanks
ivo

\
Ivo1980; This option is found when you open Phoenix suit and click on the anchor icon at the top of the page to show Phoenix Suit where to find the new image and load it. Once you are on this screen and have pointed to the new image, you will see the checkbox available below the display box that has the path to the new image you pointed to.
And I may have made a mistake; I think it was the Bootloader I checked off. Do the bootloader first, and if it doesn't help, try the boot.

[Lyman]

\
Ivo1980; This option is found when you open Phoenix suit and click on the anchor icon at the top of the page to show Phoenix Suit where to find the new image and load it. Once you are on this screen and have pointed to the new image, you will see the checkbox available below the display box that has the path to the new image you pointed to.
And I may have made a mistake; I think it was the Bootloader I checked off. Do the bootloader first, and if it doesn't help, try the boot.

gpizano: which Phoenix suit version you are using?

thk

[gpizano]

gpizano: which Phoenix suit version you are using?

thk

Lyman; Version 1.10 on Windows 10. I've used the same procedure on the same machine when it had Win7 installed on it too. The cable can make all the difference too. I found a Male to Male Type A usb cable in a dollar store here that works well. As well, I ordered some Male to male adaptors off Gearbest that converts a USB extension cable into a male to male. Both work well.

[gpizano]

[Lyman]

Lyman; Version 1.10 on Windows 10. I've used the same procedure on the same machine when it had Win7 installed on it too. The cable can make all the difference too. I found a Male to Male Type A usb cable in a dollar store here that works well. As well, I ordered some Male to male adaptors off Gearbest that converts a USB extension cable into a male to male. Both work well.
[ATTACH=CONFIG]n548092[/ATTACH]

gpizano: many thanks, I have multiple versions but I don't have the option at all.
I need to search for the version Version 1.10.
THK

[Blackdragon]

Hi ,
I have the same problem.. RED LIGHT ISSUE !!!
I try to flash the firmware with usb but it stop everytime with an error.. Can someone help me plaese ???

[droid-neo]

TRIGTOP, you are developer of this X2 board? i can update new image only from SD card and power from USB. if i plug power connector into box, box not startup from button or remote. i not have any resistor to ground and other resistors no known for me. I think my problem is in power supply section. you have schematic diagram X2 box ? i need schematic diagram to repair my box.

[armagani]

Same issue with new Beelink Minimxq.Working fine ,now cant turn or even don't have any light after 2 firmware ota update.I hope some good man will make firmware for this model.On paper this can be good replacement of x2 but problems of Beelink continue.I try to contact no answer from company.As i see other models with rockchip 3229 have this issue and this is so bad.Rockchip update tools are nightmare for new chipset i hope i dont have to put in garbage this Beelink ,when its play i like it ,design is good too

[markv]

Dear all X2 user,
Appologize deeply for my mistake for this problem that the red led aways lights and power fail.
I describe it here and try my best to do some rescue.

features: The red LED aways lights even pressing power button,fail to power on. It now aways appearance, it is a small probability event, but will lock the CPU into recovery mode even power again (recovery mode is one of the CPU modes, waiting for download the image from USB cable). Two ways to rescue the device, replace the resistance to a 47K resistance, or update image to remove the power button function.
route cause: There is a up-pull resistance to a aways on power VCC_RTC to drive the LED. For the resistance value 1K is too small to lead a 1.2V leakage to the CPU and then to eMMC. The eMMC power should be no power supply when waiting pressing power on button, but there is 1.2V exist.
solution: two ways: 1,replace the 1K resistance to 47K, the leakage will be lower than 0.4V, which is in safe state. 2,remove the state waiting pressing power on button in the software. The first method is adopted all the way, but this time a SMT error takes place.

Why we hadnot notice it so many long times? We had used two eMMC chips. We had noticed this leakage when introducing the new eMMC, so we update the BOM the same time using new eMMC. But this batch manufacture at 20150910, it is 2380 pieces,there is a package old eMMC 1360 piece need to be used .The SMT switch to the old BOM in the view of the old eMMC and heard that the two eMMC is pin-pin compatible.

I upload a image for this issue. It removes the power button functions based on version 202K4.
feature: 1, the same as 202k4 except the POWER BUTTON function and OTA. such as, 720p60 resolutions and Mbox logo.
update method: USB cable.
download link:https://mega.nz/#!ooxkAIKC!bT9RYSycd...wgsDy4ktR2e2OY

This version do not have OTA . I will upload newer one with OTA tonight and will be updated and served the same as the normal version.

The attached picture signs the error resistance. If replace this resistance to 40K~60K ,it will be ok.

Sorry and thanks for you read the whole article.

Hi Trigtop,

I'm getting this issue on my X2. I wish to fix it by replacing the resistor.

Please can you post some photo's of the actual resistor? As well as how to open the box without breaking the casing?

Thank you