Questions about the Offers, status, package to GearBest! and Support

[gearbest]

i receveid an email asking to confirm my order s adress,order is :WW1511060306063303 whch I an'swered already confirming my adress.can u please ake sure my order gets shipped out?please answeer

Hi dear,
Your product has been shipped out and there will be a traffic number in three days.
Hope to help you.

Best Regards,
Grace

[gearbest]

is already 2 weeks since i shoped there and i still have nothing from you i just want a refound

Hi dear,
Sorry about the problem.
Because of your products have been shipped out so it takes longer than the unusual circumstances.
You will receive the money in three days.
Hope to help you.

Best Regards,
Grace

[gearbest]

Thanks, but i think the problem is solved at this moment.

Best regards,

Hi dear,
You are welcome.

Bet Regards,
Grace

[rance186]

I bought a y100 doogee lte 4g from gearbest more than a month ago, they shipped it via NL post 10 days ago but I am still unable to track it with my code, which is strange since it has been a quite few days since of the shipment

[gearbest]

I bought a y100 doogee lte 4g from gearbest more than a month ago, they shipped it via NL post 10 days ago but I am still unable to track it with my code, which is strange since it has been a quite few days since of the shipment

Hi dear,
Sorry for the inconvenience.
There is no information because of the surface mail.
They will update the information when the product arrives.
Hope it will help you.

Best Regards,
Grace

[EGM92]

I'm looking to buy somethings from gearbest but I have a concern, every time I apply a coupon why does my subtotal increase instead of decrease even when the coupon is valid?

[gearbest]

I'm looking to buy somethings from gearbest but I have a concern, every time I apply a coupon why does my subtotal increase instead of decrease even when the coupon is valid?

Hi dear,
Could you please tell me which coupon it is ?

Best Regards,
Grace

[EGM92]

Hi dear,
Could you please tell me which coupon it is ?

Best Regards,
Grace

I'm trying to use the coupon code "savingstory" I'm trying to order 2-3 Teclast x16 Pro units.

[quincyquinn]

Order No.: W1511030628274998

Ticket: T15110604966

Can someone have a look into this order that was placed two weeks ago I was told on the 07/10/15 the package was well prepared and ready for shipping within two days but as now the order is still processing.

Thanks,
Marc

Sent from my Nexus 7 using Tapatalk

[gearbest]

Order No.: W1511030628274998

Ticket: T15110604966

Can someone have a look into this order that was placed two weeks ago I was told on the 07/10/15 the package was well prepared and ready for shipping within two days but as now the order is still processing.

Thanks,
Marc

Sent from my Nexus 7 using Tapatalk

Hi dear,
I've asked the custom center and they will answer your ticket right now.
Hope it will help you.

Best Regards,
Grace

[gearbest]

I'm trying to use the coupon code "savingstory" I'm trying to order 2-3 Teclast x16 Pro units.

Hi dear,
The product is in promotion and the price is lower than original price.But the coupon could only be used by the original price.
Hope it will help you.

Best Regards,
Grace

[quincyquinn]

Hi dear,
I've asked the custom center and they will answer your ticket right now.
Hope it will help you.

Best Regards,
Grace

Thank you

Sent from my Nexus 7 using Tapatalk

[crapat]

you should buy from gear best if you have patiance they ve refounded me after 2 weeks

[csgabe]

What's the status of my order? When will you ship out? Order number: W1510290911297074

[gearbest]

What's the status of my order? When will you ship out? Order number: W1510290911297074

Hi dear,
Here is the tracking number :RR296555818HU through OWE
Hope it will help you.

Best Regards,
Grace