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I have a tronsmart vega S89 since one month now (fw 108). Until few day everything was perfect. But now my ethernet connection is very bad : very very low bitrate / seems not stable. If i disable ethernet and re enable it the connection seems working few minute and after problem reappear. I had no problem with wifi. I had done factory reset problem always there. flash finless 2.0 : same. I had change cable between vega to my box : same
I have a tronsmart vega S89 since one month now (fw 108). Until few day everything was perfect. But now my ethernet connection is very bad : very very low bitrate / seems not stable. If i disable ethernet and re enable it the connection seems working few minute and after problem reappear. I had no problem with wifi. I had done factory reset problem always there. flash finless 2.0 : same. I had change cable between vega to my box : same
Is there anybody to help me?
thanks
Dear sir,
If you buy from GeekBuying, you can let me know your order number so that we can help you. If you purchased from other store, you can ask their after-sale service or report your problem to the Tronsmart official site. http://tronsmart.com/contact-tronsmart
Hope this can help you.
Dear sir,
If you buy from GeekBuying, you can let me know your order number so that we can help you. If you purchased from other store, you can ask their after-sale service or report your problem to the Tronsmart official site. http://tronsmart.com/contact-tronsmart
Hope this can help you.
Sincerely
Emma
Dear Emma,
Yes i had bought my device on geekbuying on 8/19/2014. Can I post my order number on this forum without problem?
Same problem here. I bought my device from geekbuying and it was shipped on the 2nd of July. The order number is 3168034. Should I PM you the order number as well?
Same problem here. I bought my device from geekbuying and it was shipped on the 2nd of July. The order number is 3168034. Should I PM you the order number as well?
Hi,
I have informed our after-sale service staff, she will contact you soon. Don't your email address. If you need any further help, feel free to let me know.
I have a tronsmart vega S89 since one month now (fw 108). Until few day everything was perfect. But now my ethernet connection is very bad : very very low bitrate / seems not stable. If i disable ethernet and re enable it the connection seems working few minute and after problem reappear. I had no problem with wifi. I had done factory reset problem always there. flash finless 2.0 : same. I had change cable between vega to my box : same
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