Announcement
Collapse
No announcement yet.
Announcement
Collapse
No announcement yet.
Customer Service: Order Shipping, After-Sale Problem, Post Here!
Collapse
This topic is closed.
X
This is a sticky topic.
X
X
-
Originally posted by GeekbuyingService View Post"I bought two boxes,2 x m8s pro +, but you only sent one in the package. Please can you refund, I have tried to get a sensible reply, but not been offered a refund. Please can you refund me for the box you didn't send. Thanks"
Dear Customer ,
Thanks for your purchase from us .
Could you inform us your order number ?
the right order number should have 7 numbers, begins with 3 or 4 .
then we will come with a solution.
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
previously you have asked me to do strange things, like make a video of missing item?
Please refund me for one box, you should of sent me two like I paid for. But you only sent one.
$35.66
Thanks
Comment
-
Originally posted by Dandroid534 View Post4080964
previously you have asked me to do strange things, like make a video of missing item?
Please refund me for one box, you should of sent me two like I paid for. But you only sent one.
$35.66
Thanks
Greetings from Geekbuying.
just checked our system,your order # 4080964 was sent on 2017/7/27.
it should have been delivered long time ago.
if you told us in two days that you only receive one in the package,we will refund you or send you the missing one for sure.
Best regards
Shirley
Customer Service Representative
Geekbuying
Comment
-
Originally posted by tigerzeng View Post
Dear Customer,
Greetings from Geekbuying.
just checked our system,your order # 4080964 was sent on 2017/7/27.
it should have been delivered long time ago.
if you told us in two days that you only receive one in the package,we will refund you or send you the missing one for sure.
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
Comment
-
Hello ,
order number #4159685
Hello again, still no solution gived to me !!
they email me :
"
Greetings from Geekbuying. thanks for your video , would you check if the battery is in good condition,please try with another working battery. if it is still the same ,we will come with a solution. Best regards Shirley
and my answer were :
The Drone is built in batterie , i can only charge it ! And yes it indicate blue color when it is full charged and i let the drone turn for about 11 minutes before stopping. As i told you i am sure that the fourth engine is not working.(as you can see on the video the drone can get up from three corner )
and that's all . this is no answer. please help me.
Comment
-
Originally posted by GeekbuyingService View Post
Dear Customer,
Greetings from Geekbuying.
i just sent the tracking information to your email,please check it .
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
thanksMK818B, T428, ATV 1220, CS918S, TV01, S89H, R89, ADT-1, MK808B Plus, MINIX X8-H Plus, Tronsmart Orion R68
Comment
-
It appears that some, if not most of these Chinese companies believe the customers are lying when they say they have a problem. They make the customer PROVE they are not lying, which makes for bad customer relations. In case of customers from the US, I can understand, about assuming that the customers are lying, based on the habits of their EL presidentie....MK818B, T428, ATV 1220, CS918S, TV01, S89H, R89, ADT-1, MK808B Plus, MINIX X8-H Plus, Tronsmart Orion R68
Comment
-
Hi,Geekbuying
Order Number: #4185688
Order Date: 10/15/2017
Shipping Date: 10/17/2017 12:00:00 AM
Order Status: Shipped (Portion of order shipped)
Silicone strap for watchband was shipped, but the Huami amazfit watch was not shipped.
When will be shipped the another portion of my order??
Best regards
M.L.
Comment
-
Originally posted by Dandroid534 View Post
Ok, yes, you only sent one. Please refund me, thanks
Greetings from Geekbuying.
just checked our system,your order # 4080964 was sent on 2017/7/27.
it should have been delivered long time ago.the package weight is 0.787kg.
if you told us in two days that you only receive one in the package,we will refund you or send you the missing one for sure.
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
Comment
-
Originally posted by waddou View PostHello ,
order number #4159685
Hello again, still no solution gived to me !!
they email me :
"
Greetings from Geekbuying. thanks for your video , would you check if the battery is in good condition,please try with another working battery. if it is still the same ,we will come with a solution. Best regards Shirley
and my answer were :
The Drone is built in batterie , i can only charge it ! And yes it indicate blue color when it is full charged and i let the drone turn for about 11 minutes before stopping. As i told you i am sure that the fourth engine is not working.(as you can see on the video the drone can get up from three corner )
and that's all . this is no answer. please help me.
Greetings from Geekbuying.
we have sent our solution to your email,please check it
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
Comment
-
Originally posted by clarkss12 View PostIt appears that some, if not most of these Chinese companies believe the customers are lying when they say they have a problem. They make the customer PROVE they are not lying, which makes for bad customer relations. In case of customers from the US, I can understand, about assuming that the customers are lying, based on the habits of their EL presidentie....
Greetings from Geekbuying.
just checked the tracking information,the package has arrived in your country now.
it will arrive soon
Should you have any further questions, please do not hesitate to contact us.
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
Comment
-
Originally posted by lezlee View PostHi,Geekbuying
Order Number: #4185688
Order Date: 10/15/2017
Shipping Date: 10/17/2017 12:00:00 AM
Order Status: Shipped (Portion of order shipped)
Silicone strap for watchband was shipped, but the Huami amazfit watch was not shipped.
When will be shipped the another portion of my order??
Best regards
M.L.
Greetings from Geekbuying.
for your Order Number: #4185688 ,our tracking support colleague will send you an email about when the missing item will be sent later today.
please check it .
Should you have any further questions, please do not hesitate to contact us.
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
Comment
-
Originally posted by GeekbuyingService View Post
Dear Customer,
Greetings from Geekbuying.
just checked our system,your order # 4080964 was sent on 2017/7/27.
it should have been delivered long time ago.the package weight is 0.787kg.
if you told us in two days that you only receive one in the package,we will refund you or send you the missing one for sure.
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
Comment
-
Originally posted by GeekbuyingService View Post
Dear Customer ,
Greetings from Geekbuying.
for your Order Number: #4185688 ,our tracking support colleague will send you an email about when the missing item will be sent later today.
please check it .
Should you have any further questions, please do not hesitate to contact us.
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
the mentioned email was received, and the missing item was sent.
Thank You for your support.
Have a nice day!
M.L.
Comment
-
Originally posted by GeekbuyingService View Post
Dear Customer ,
Greetings from Geekbuying.
just checked the tracking information,the package has arrived in your country now.
it will arrive soon
Should you have any further questions, please do not hesitate to contact us.
Best regards
Shirley
Customer Service Representative
Geekbuying
www.geekbuying.com
Anyway, here is my video on how it works, and it does clean VERY well.
Auf YouTube findest du die angesagtesten Videos und Tracks. Außerdem kannst du eigene Inhalte hochladen und mit Freunden oder gleich der ganzen Welt teilen.
MK818B, T428, ATV 1220, CS918S, TV01, S89H, R89, ADT-1, MK808B Plus, MINIX X8-H Plus, Tronsmart Orion R68
Comment
What's Going On
Collapse
There are currently 1065 users online. 0 members and 1065 guests.
Most users ever online was 63,956 at 18:56 on 20 March 2025.
Comment