Questions about the Offers, status, package to GearBest! and Support

[zzmakii]

Please look at this thread :

http://freaktab.com/forum/tv-player-support/rockchip-based-tv-players/rk3328-devices/658376-rom-alfawise-z28-pro-2gb-16gb-scv2/page2

[gearbest]

AlfaWise Z28 Pro 2GB/16GB :

Please repair known bug : after first start, or after restart, all USB devices are not recognized, you have to re-insert every USB device to be recognized.

hi， @zzmakii
how about your problem now? still have this issue?
could you give me some photoes to show this issue?
I feedback to the supplier, but he say he can't confirm the problem only tell he "after first start, or after restart, all USB devices are not recognized, you have to re-insert every USB device to be recognized.".

if can provide some pictrues, maybe can find the problem fast.

looking forward to your reply.

[gearbest]

AlfaWise Z28 Pro 2GB/16GB :

Please repair known bug : after first start, or after restart, all USB devices are not recognized, you have to re-insert every USB device to be recognized.

thank you for your feedback, have any friends can help?
I also ask feedback to my colleague to get help, reply to you later.
thanks and nice day!
Anny

[gearbest]

Hi sengol77 which image do you mean? I didn't receive anything, can you upload the image somewhere or send me the link by PM? Thank you

hi,
you can use the sengol77 imag, or you can have a try this : https://mega.nz/#!A7hxiJ5Z!OHhnvDfcM...Wpsnps-UncmhX4

when I get the new fireware, I will update.
thanks!

[zzmakii]

AlfaWise Z28 Pro 2GB/16GB :

Please repair known bug : after first start, or after restart, all USB devices are not recognized, you have to re-insert every USB device to be recognized.

[bluesmanuk]

Whilst this thread is mostly used to report issues with service, quality, delivery etc, once in a while I think it useful to hear of good quality service.

Early this morning I ordered and paid for an item.

An hour or so later, after some research I found that the specs did not quite match what I was hoping for and using the Gearbest ticket system, requested a cancellation.

Within 6 hours I received confirmation of cancellation and a note to state that Paypal refund could take up to 2 working days to be processed.

Within 2 minutes of this confirmation I duly received my Paypal refund.

So for every issue that we may read about, there may well be many more that are seamless and with an entirely satisfactory and efficiently processed outcome.

[uliveto]

uliveto: i have flash my v88 mini with the image that GEARBEST hase given and it works.

Hi sengol77 which image do you mean? I didn't receive anything, can you upload the image somewhere or send me the link by PM? Thank you

[sengol77]

uliveto: i have flash my v88 mini with the image that GEARBEST hase given and it works.

[uliveto]

hi, I will try to get the 220814801 SCISHION V88 Mini III TV Box firmware back today if possible, last Friday give us a new firmware but say not very good, waiting to update the new firmware now.

so sorry~!

Well, you can provide anything what you have, at the time being I have only a brick :-(

[sengol77]

How can we make the flash of the box ? with the rocksheap util or with the sd card ?

[gearbest]

Well, then if I'm not the only one having this problem, this is not an issue coming from myself, but this is a device error, Gearbest please answer and provide a solution ASAP!

hi, I will try to get the 220814801 SCISHION V88 Mini III TV Box firmware back today if possible, last Friday give us a new firmware but say not very good, waiting to update the new firmware now.

so sorry~!

[uliveto]

Hello Gearbest, i have the same box and the same problem; Box boot and stay on the android logo.

Well, then if I'm not the only one having this problem, this is not an issue coming from myself, but this is a device error, Gearbest please answer and provide a solution ASAP!

[sengol77]

Hello Gearbest, i have the same box and the same problem; Box boot and stay on the android logo.

[uliveto]

hi,
so sorry, the link was broken, I fix it now, will update a new link later~

Hi, do you think I can get the firmware this weekend?

Thank you

[gearbest]

hi,
so sorry, the link was broken, I fix it now, will update a new link later~