Questions about the Offers, status, package to GearBest! and Support

[gearbest]

Let me deal with it...I will tell them your final option is Option 3....

Sorry for the delay...When you posted,I already left the office.

[gearbest]

I checked your order...and I found they already refunded you 15 minutes ago. You can check your GB account.... sometimes it changes so fast that I don't need to take any more actions...

[absolut]

Why you refund all my orders?
We've spend about $100k with you last 2 years. It is very strange that you want to lose us like a client...

[gearbest]

I have to ask the customer service tomorrow why your orders have to be processed this way. The lady I should contact with has left the office.

[nordine11]

Hello lin Thank you very much for your help and your availability sarah

[gearbest]

Why you refund all my orders?
We've spend about $100k with you last 2 years. It is very strange that you want to lose us like a client...

With further looking into your orders, we suspected they might be chargeback because we’ve received a message from Paypal that this transaction was unverified,and we cannot accept unconfirmed transaction.

If you still want to place order on gearbest, please pay for your order by western union or webmoney(I think that works for Russian Regions).

Again sorry for the troubles and the inconvenience.

[gearbest]

Hello lin Thank you very much for your help and your availability sarah

You are welcome! That's what we should do!

[absolut]

Paypal that this transaction was unverified,and we cannot accept unconfirmed transaction.

Please be honest. You've refund my webmoney and credit card payments too.
If you don't want dropshipping and wholesale customers - just say it.

[nordine11]

Hello lin
It is still me and with yet another problem.
Numéro de Commande:
W1611241611216138
Ticket:
T16112973361
Excuse me I'm a little tired of writing, so I made screnshoots to expose the problem.
My reply to the proposals made to me is:
I WANT A REFUND ON MY PAYPAL ACCOUNT.
I DO NOT WANT ,I REFUSE,A REFUND ON MY GEARBEST ACCOUNT (GB portfolio).
Certainly, gearbest has very attractive prices but unfortunately
the service is not efficient at all.Excuse me to say it but the numerous testimonials of customers are there.
Thank you in advance for your understanding and your help.
greetings.
sarah

[nordine11]

Hello lin
It is still me and with yet another problem.
Numéro de Commande:
W1611241611216138
Ticket:
T16112973361
Excuse me I'm a little tired of writing.
My reply to the proposals made to me is:
I WANT A REFUND ON MY PAYPAL ACCOUNT.
I DO NOT WANT ,I REFUSE,A REFUND ON MY GEARBEST ACCOUNT (GB portfolio).
Certainly, gearbest has very attractive prices but unfortunately
the service is not efficient at all.Excuse me to say it but the numerous testimonials of customers are there.
Thank you in advance for your understanding and your help.
greetings.
sarah

[gearbest]

Hello lin
It is still me and with yet another problem.
Numéro de Commande:
W1611241611216138
Ticket:
T16112973361
Excuse me I'm a little tired of writing, so I made screnshoots to expose the problem.
My reply to the proposals made to me is:
I WANT A REFUND ON MY PAYPAL ACCOUNT.
I DO NOT WANT ,I REFUSE,A REFUND ON MY GEARBEST ACCOUNT (GB portfolio).
Certainly, gearbest has very attractive prices but unfortunately
the service is not efficient at all.Excuse me to say it but the numerous testimonials of customers are there.
Thank you in advance for your understanding and your help.
greetings.
sarah

Hi Sarah,

I am sorry for this inconvenience.
I will tell the customer service about your preferred option tomorrow because the lady in contact with me left the office already.
And hopefully I can give you the answer tomorrow.

Kind Regards,
Lin

[nordine11]

Sorry impossible to upload the screenshoots

[nordine11]

thank you lin
sarah

[gearbest]

thank you lin
sarah

Please pay attention to your paypal account. Our customer service will transfer back the money to your account soon.

Sorry for the delay and trouble.

[DNIZoid]

Can you please post the original firmware for Alfawise H96 Pro+ Android 6.0, 3/32GB, Gig Lan, Dual WiFi and BT? Thank you