Customer Service: Order Shipping, After-Sale Problem, Post Here!

[GeekBuying_Rep]

ok,our service will check your order again and contact you today .If it is our provided you with incorrect product,we will ship it to you again

[spacecity]

Hi I placed order 3955405 on the 21st. I need it asap as I will be leaving town in a week but the last time I checked it was still processing. When can I expect they item to be shipped? I paid extra for fast shipping hoping to avoid this issue but the extra processing time has eliminated this advantage.
Thank you

[Tommy21st]

I have bought cooling fan for Khadas Vim dev board, i paid for it last monday, 8 days have passed, and the item is still processing.

When are you going to ship it, i think i waited enough, do you even have it in stock?

[arpuml]

hello ,i have an issue with a defective item (Order 3898364 ) since Decembre 2016 .

i sent back the item to you the 01-11-2017 and you have received the 01-16-2017

As you can see with tracking number : CC703457743fr - http://www.colissimo.fr/portail_coli...language=en_EN

I see no action from you ! 3 month from the date of the problem. !

Please send back the new item.

ok,I will help you urge our colleague

Your support and your after sales service is completely USELESS ! i lost 4 month . Please Refund my money ! 75 US $

[GeekBuying_Rep]

Hi I placed order 3955405 on the 21st. I need it asap as I will be leaving town in a week but the last time I checked it was still processing. When can I expect they item to be shipped? I paid extra for fast shipping hoping to avoid this issue but the extra processing time has eliminated this advantage.
Thank you

Hello Dear,

I check your parcel shipped out,this is your tracking info http://www.17track.net/en/track?nums...7770&fc=100001

[GeekBuying_Rep]

I have bought cooling fan for Khadas Vim dev board, i paid for it last monday, 8 days have passed, and the item is still processing.

When are you going to ship it, i think i waited enough, do you even have it in stock?

My Dear,

Please give me your order number

[GeekBuying_Rep]

Hi Geekbuying

Not getting anyware with Wendy of customer service sent photos what more do you need sent 1/8 gig not 2/16 so please make solution to the issue.

Regards

update news

My colleague told me you can send back and we can send to you new one

[GeekBuying_Rep]

hello ,i have an issue with a defective item (Order 3898364 ) since Decembre 2016 .

i sent back the item to you the 01-11-2017 and you have received the 01-16-2017

As you can see with tracking number : CC703457743fr - http://www.colissimo.fr/portail_coli...language=en_EN

I see no action from you ! 3 month from the date of the problem. !

Please send back the new item.



Your support and your after sales service is completely USELESS ! i lost 4 month . Please Refund my money ! 75 US $

My Dear,

Our customer service has refund to you ,please check your account

[arpuml]

hello ,i have an issue with a defective item (Order 3898364 ) since Decembre 2016 .

i sent back the item to you the 01-11-2017 and you have received the 01-16-2017

As you can see with tracking number : CC703457743fr - http://www.colissimo.fr/portail_coli...language=en_EN

I see no action from you ! 3 month from the date of the problem. !

Please send back the new item.



Your support and your after sales service is completely USELESS ! i lost 4 month . Please Refund my money ! 75 US $

My Dear,

Our customer service has refund to you ,please check your account

i see no track of any refund . i checked the account and Paypal .

[derf]

Order Number: #3998633...........Mecool M8S Pro ordered on April 25th and still hasn't shipped. What's going on?

[scooter2014]

4001090 Order Date: 2017/04/29

Please update Tracking number provided is not found Order number not Found.

Please let me know status of the order. 994804790736 tracking provided number not found.

[eazym]

Hi, please let me know why my order 4007260, paid on May 6 still not processed and shipped. Thank You

[eazym]

Ok i'll try again - because Geekbuying official support is silent - Hi, please let me know why my order 4007260, paid on May 6 still not processed and shipped. Thank You

[GeekBuying_Rep]

Order Number: #3998633...........Mecool M8S Pro ordered on April 25th and still hasn't shipped. What's going on?

Hello Dear,

The package have been delivered on May 19th By SF Express. please check it again.

[GeekBuying_Rep]

4001090 Order Date: 2017/04/29

Please update Tracking number provided is not found Order number not Found.

Please let me know status of the order. 994804790736 tracking provided number not found.

Hi,
The product was delivered by SF Express, it shows The item has arrived in the country of destination (canada) on May 18th.