R89-Hardware/Thermal/case issue feedback here

[oman]

Okay，guys,now is morning 9 AM,starting to work..
I receive your logs and infos...I will analyze all these hints..THX

[clarkss12]

Okay，guys,now is morning 9 AM,starting to work..
I receive your logs and infos...I will analyze all these hints..THX

Hope they help.

[oman]

Logfile sent per description. No sound thru AVR after flashed ROM.

From the log you give me ,I found you didnt update the FW correctly..

In dmesg.log,it shows:

Linux version 3.10.0 (sz@107-c79ab275) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #47 SMP PREEMPT Tue Sep 2 13:36:55 CST 2014

but mine:
Linux version 3.10.0 (sz@108-c79ab275) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #56 SMP PREEMPT Wed Sep 17 10:28:13 CST 2014

And in logcat.log:

it shows :
E/FFMpegMediaPlayer( 1704): ffmpeg version 7-22

But mine:
E/FFMpegMediaPlayer( 137): ffmpeg version 9-5

[oman]

I installed this new 109k4108 rom by downloading it and changing the name to "update.img" and placing it on my micoSD card. I rebooted my R89 box and after the reboot, it asked me if I wanted to update. It did the update and now it is running this new firmware. Everything that was there prior to the update, is still there.

I copied thehd_other_blue_ray_samsung_sound_demo_DD.m2ts to my external SD card and using the stock video player, I played this file. I did not have any sounds coming from my Harmon Kardon AVR347 receiver. Using the Syslog app, I created the log files and emailed them to Oman.

From the log,

<4>[ 1.743587] Support audio type: <4>[ 1.743591] LPCM
<4>[ 1.743595] Support max audio channel is 2
<4>[ 1.743600] Support audio sample rate:
<4>[ 1.743604] 32000
<4>[ 1.743608] 44100
<4>[ 1.743612] 48000
<4>[ 1.743616] 88200
<4>[ 1.743619] 96000
<4>[ 1.743623] 176400
<4>[ 1.743627] 192000
<4>[ 1.743631] Support audio word lenght:
<4>[ 1.743635] 16bit
<4>[ 1.743639] 20bit
<4>[ 1.743642] 24bit
<4>[ 1.743647]
<4>[ 1.743650] LPCM
<4>[ 1.743654] Support max audio channel is 6
<4>[ 1.743659] Support audio sample rate:
<4>[ 1.743663] 32000
<4>[ 1.743667] 44100
<4>[ 1.743670] 48000
<4>[ 1.743674] 88200
<4>[ 1.743678] 96000
<4>[ 1.743681] Support audio word lenght:
<4>[ 1.743686] 16bit
<4>[ 1.743689] 20bit
<4>[ 1.743693] 24bit
<4>[ 1.743696]
<4>[ 1.743700] LPCM
<4>[ 1.743704] Support max audio channel is 8
<4>[ 1.743709] Support audio sample rate:
<4>[ 1.743713] 32000
<4>[ 1.743716] 44100
<4>[ 1.743720] 48000
<4>[ 1.743724] 88200
<4>[ 1.743727] 96000
<4>[ 1.743731] Support audio word lenght:
<4>[ 1.743735] 16bit
<4>[ 1.743739] 20bit
<4>[ 1.743743] 24bit
<4>[ 1.743746]
<4>[ 1.743750] AC3
<4>[ 1.743754] Support max audio channel is 6
<4>[ 1.743758] Support audio sample rate:
<4>[ 1.743762] 32000
<4>[ 1.743766] 44100
<4>[ 1.743770] 48000
<4>[ 1.743773] 88200
<4>[ 1.743777] 96000
<4>[ 1.743781] Support audio word lenght:
<4>[ 1.743785] 16bit
<4>[ 1.743789] 20bit
<4>[ 1.743793] 24bit
<4>[ 1.743796]
<4>[ 1.743800] DTS
<4>[ 1.743804] Support max audio channel is 6
<4>[ 1.743809] Support audio sample rate:
<4>[ 1.743813] 32000
<4>[ 1.743816] 44100
<4>[ 1.743820] 48000
<4>[ 1.743824] 88200
<4>[ 1.743827] 96000
<4>[ 1.743831] Support audio word lenght:
<4>[ 1.743835] 16bit
<4>[ 1.743839] 20bit
<4>[ 1.743843] 24bit

Your AVR supports AC3 and DTS,no support E-AC3 and DTS-HD...and the video hd_other_blue_ray_samsung_sound_demo_DD.m2ts is encoded AC3 with sampling rate=48KHz,Bit depth=16bit..all seem fine from the logs compared from mine..

Just FIY.

BTW,you mean no matter what settings in Sound Devices Manager and what kinds of audios,your AVR cant sound out?

[clarkss12]

From the log,


Your AVR supports AC3 and DTS,no support E-AC3 and DTS-HD...and the video hd_other_blue_ray_samsung_sound_demo_DD.m2ts is encoded AC3 with sampling rate=48KHz,Bit depth=16bit..all seem fine from the logs compared from mine..

Just FIY.

BTW,you mean no matter what settings in Sound Devices Manager and what kinds of audios,your AVR cant sound out?

That is correct. I have tried the default and the HDMI settings and different audio sources, but no sound at all.

[oman]

I also just sent you the log.

Nothing but complete silence again, sorry.

From the log,I found :
rk3288-hdmi ff980000.hdmi: [hdmi_dev_read_edid] edid read error

So the AVR didnt communicate to R89 successfully..I guess you plug in the HDMI cable after the R89 powered up.

And you didnt use the right video Player,not the Gallery one..

Anyway,pls try one more time..THX.

[oman]

No Sound on a Yamaha AV receiver > logfile sent

When I play the file when the R89 is connected directly to my HP monitor I can hear the 'clicking' digital sound coming through.

Good instructions Oman: This is how testing is done to focus on a specific problem. Create a procedure with one variable - i.e the AV Receiver in this case.

Wow,your AVR is almost the same with mine,your is Yamaha RX V671,mine is Yamaha RX V375...

But mine is ok..

And are you sure you did this step:
Select Setting->Sound->Sound Devices Manager to HDMI Bitstream.
Because if you didnt do that,it cant decode AC3 file via stock video player,that means playing hd_other_blue_ray_samsung_sound_demo_DD.m2ts cant sound out..


You give me two kinds of log files,I am not clear about what's the two test scenario ,mine is:

R89 ->Yamaha HDMI IN, then Yamaha HDMI OUT ->TV...and there are 4 HDMI IN of my receiver,you must setup the right one.

[4WheelSpyder]

Wow,your AVR is almost the same with mine,your is Yamaha RX V671,mine is Yamaha RX V375...

But mine is ok..

And are you sure you did this step:
Select Setting->Sound->Sound Devices Manager to HDMI Bitstream.
Because if you didnt do that,it cant decode AC3 file via stock video player,that means playing hd_other_blue_ray_samsung_sound_demo_DD.m2ts cant sound out..

You give me two kinds of log files,I am not clear about what's the two test scenario ,mine is:

R89 ->Yamaha HDMI IN, then Yamaha HDMI OUT ->TV...and there are 4 HDMI IN of my receiver,you must setup the right one.

Maybe I should add a second variable - finger trouble.

I can conform that the R89 was set to HDMI out. In the first file I sent you the HDMI port on the Receiver was set to Optical, so I realized that, switched it over to HDMI and sent a second file. I tried various power up sequences with the boxes connected and sent you the last one. I tried the same file using my LG bluray player and the same port on the AV receiver and all is fine. Even switched ports.

I tried both the forced DTS and auto input setting on the receiver but no difference.

Added a keyboard to my R89 so that I can provide a bit more info in my emails.

Let me know if you find anything in the log file.

Its 2.00 AM over here , so I am logging off now.

[Arbelzapf]

AW: R89-Hardware/Thermal/case issue feedback here

From the log,I found :
rk3288-hdmi ff980000.hdmi: [hdmi_dev_read_edid] edid read error

So the AVR didnt communicate to R89 successfully..I guess you plug in the HDMI cable after the R89 powered up.

And you didnt use the right video Player,not the Gallery one..

Anyway,pls try one more time..THX.

Will do.

EDIT: I sent you another email some minutes ago. Same result as before. This time, I checked SPDIF as the third (last) option, so don't let that confuse you.

[ENDRJUPL]

I'll test it tonight and send you a log asap oman.

[ssspacman]

Log sent showing no sound when connected directly to av reciever. I get perfect dolby when r89 connected to tv and then via hdmi arc to surround reciever. I could not find my audiovideocable (I know I have somewhere) so could not test surround reciever connected when turning on the R89. Surround reciever has only 1 hdmi.

Log also sent about the internet hotspot reboot problem and a problem with the Watson streaming app.

[sweup]

From the log you give me ,I found you didnt update the FW correctly..

In dmesg.log,it shows:

Linux version 3.10.0 (sz@107-c79ab275) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #47 SMP PREEMPT Tue Sep 2 13:36:55 CST 2014

but mine:
Linux version 3.10.0 (sz@108-c79ab275) (gcc version 4.6.x-google 20120106 (prerelease) (GCC) ) #56 SMP PREEMPT Wed Sep 17 10:28:13 CST 2014

And in logcat.log:

it shows :
E/FFMpegMediaPlayer( 1704): ffmpeg version 7-22

But mine:
E/FFMpegMediaPlayer( 137): ffmpeg version 9-5

Ok, new try. Last time i used the old firmare (shot me). Still there is no sound with "test" .img.
log sent per email

[goldenrod]

I finally was able to get the new update to load on the R89. I tested with HDMI bitstream and my Onkyo TX-SR606 and got no sound. Logfile has been sent to oman.

[4WheelSpyder]

Just to again confirm that I believe my setup is correct. When I select the spdif input on my receiver and and set the r89 to spdif out, the 5.1 comes through in all its glory. Setting the receiver to HDMI input and the R89 to HDMI out and it is all silent.

[Arbelzapf]

Just to again confirm that I believe my setup is correct. When I select the spdif input on my receiver and and set the r89 to spdif out, the 5.1 comes through in all its glory. Setting the receiver to HDMI input and the R89 to HDMI out and it is all silent.

This is what I don't get: Why does not even spdif work for me?

I have it all running on my Minix X8-H and it works. I'm just switching sources on my AVR (and plug in the spdif cable + change the sound setting), but the R89 remains silent.

I may not fully understand all the details, but I would have assumed that using spdif would basically circumvent all HDMI communication shenanigans and pass the audio through that "other channel". Can someone explain that to me?

Or is there another handshake going on via spdif which the R89 may or may not fail to do? If yes, it should hopefully be in the logs and oman can look at it, but if not, I'm pretty lost