Customer Service: Order Shipping, After-Sale Problem, Post Here!

[Shadi86]

Please can you look at this order why not shipped yet  #3940458.... I know it was the Chinese lunar new year but it's should be shipped now after, haven't the Chinese lunar new year done yet? It's done about few days ago so let me know of you have the product or not
Thanks

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[GeekBuying_Rep]

Please can you look at this order why not shipped yet *#3940458.... I know it was the Chinese lunar new year but it's should be shipped now after, haven't the Chinese lunar new year done yet? It's done about few days ago so let me know of you have the product or not
Thanks

Skickat från min D6603 via Tapatalk

Hello Dear,

Ok,I'll help you urged warehouse delivery as soon as possible

[Simon1982]

Hi there and Happy New Year,
could you please update my first Geekbuying order DHL status 3943786,
hope to get it ASAP i know sometimes its taking more time to get it shipped but would be nice to know.
thanks in advance
Simon

[arpuml]

Thank you, i have received the instructions to send back the item.

hello ,i have an issue with a defective item (Order 3898364 ) since Decembre 2016 .

i sent back the item to you the 01-11-2017 and you have received the 01-16-2017

As you can see with tracking number : CC703457743fr - http://www.colissimo.fr/portail_coli...language=en_EN

I see no action from you ! 3 month from the date of the problem. !

Please send back the new item.

[GeekBuying_Rep]

hello ,i have an issue with a defective item (Order 3898364 ) since Decembre 2016 .

i sent back the item to you the 01-11-2017 and you have received the 01-16-2017

As you can see with tracking number : CC703457743fr - http://www.colissimo.fr/portail_coli...language=en_EN

I see no action from you ! 3 month from the date of the problem. !

Please send back the new item.

ok,I will help you urge our colleague

[GeekBuying_Rep]

Hi there and Happy New Year,
could you please update my first Geekbuying order DHL status 3943786,
hope to get it ASAP i know sometimes its taking more time to get it shipped but would be nice to know.
thanks in advance
Simon

I checked your order,this phone out of stock now .If you are in a hurry,you can consider change other in stock phone

[clarkss12]

Just a Kudo's for you. Ordered a Vorke V2 on February 8, 2017 and you already shipped it on the 10th, that is just fantastic.... FYI, I used the "FREE" shipping method via registered air mail. From prior experience, I should be receiving it around the 19th or 20th of February.

[GeekBuying_Rep]

Just a Kudo's for you. Ordered a Vorke V2 on February 8, 2017 and you already shipped it on the 10th, that is just fantastic.... FYI, I used the "FREE" shipping method via registered air mail. From prior experience, I should be receiving it around the 19th or 20th of February.

Hello Dear,
Thank you for your support , we hope to have a better user experience in 2017.

[Theboyrob]

Could I please have an update on order number #3940091 please. Its been on processing for 2 weeks, not had any reply to emails. Happy new year btw!

[GeekBuying_Rep]

Could I please have an update on order number #3940091 please. Its been on processing for 2 weeks, not had any reply to emails. Happy new year btw!

I checked this phone in stock now.Ok,I will urge our colleague shipment to you ASAP

[Theboyrob]

I checked this phone in stock now.Ok,I will urge our colleague shipment to you ASAP

Thank you for your help!

[Theboyrob]

Still awaiting the item to be sent, frustrating when I selected express delivery. Is there any chance you could enquire and try and get the handset sent out? Its been 22 days since I put in the order and I'm without a phone here. Thank you!

[GeekBuying_Rep]

Still awaiting the item to be sent, frustrating when I selected express delivery. Is there any chance you could enquire and try and get the handset sent out? Its been 22 days since I put in the order and I'm without a phone here. Thank you!

Hello Dear,

I'm really really so sorry for delay ,you have to wait so long time

But today my colleague told me this phone arrived to our warehouse,it's have adequate inventory. We will send to you after we completed the test and rooted,it can be send out. That is to say about 2-3 business days your phone can be shipped out.

[dookie]

Hello Dear,

How are you ? I'm so sorry for delay because of our New Year Vacation.

I checked your tracking number on 17track.com,it's update on 28th January. I think later you can receive this parcel

Hi GeekBuying_Rep, I still have not received my parcel. The last update was Jan 28 on 17Track.com and it's now almost a month without any update. Could you please check with the shipment company to see where it's at? The order again # is 3873419.

Thanks very much for your help.

[GeekBuying_Rep]

Hi GeekBuying_Rep, I still have not received my parcel. The last update was Jan 28 on 17Track.com and it's now almost a month without any update. Could you please check with the shipment company to see where it's at? The order again # is 3873419.

Thanks very much for your help.

Ok,we will check our post office.But please can you check your local post office ? But don't worry my dear,If we couldn't found this parcel for you ,our service will refund to you.