
This cracked me up........


Good morning, good day, and good afternoon.
My name is OpticalGuard or OG, and I've been tasked with changing the focus of this community. While looking over the topics there are some things that need to be addressed.
1. There is a lack of Matricom presence. Be it information and/or feedback.
2. Everything else is disorganized and chaotic.
While #2 will be a simpler process to work on, #1 is quite the issue to take on. As I'm sure many of you are aware, Matricom Staff does not frequent these forums often. And yet there are countless comments and topics among them asking for such attention. So how will we remedy this?
To answer that, I will be building a bridge between us in the forum and Matricom. In my plans will be a new series of boards for questions and answers from Matricom. These answers could range from development questions and so on. Of course there will be rules to this. If you have a broken device you will still need to e-mail or call the customer service team. It's their Job to help you.
However topics for apps, XBMC/Kodi, and other modifications aren't supported by Matricom staff, so in turn I will not be able to help you with those questions either.
Now with all the questions to Matricom out of the way in the different boards, this should give you the users more room to help each other with issues Matricom can't support.
I want to point out that all this G-Box stuff isn't really my area of expertise. I work on websites and forums. I will aim to give everyone the tools they need to get what they want out of these forums. All of this will develop over the course of the week. If you have any comments about the forum itself (Things you'd like changed or looked into) PM me and I will see what I can do.
Take care till next time,
OG
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