Customer Service: Order Shipping, After-Sale Problem, Post Here!

[GeekBuying_Rep]

Hi
its almost 2 months (2/16/2018) since i ordered from Geekbuying #4446780

I called DHL and they told me that the parcel still has not been handed to DHL, which means that the sender didn't bring it to the post office yet....

Im gonna wait one more week and if nothing has changed then i have to ask for a refund for my item, im sorry i have to go that way but i dont think it takes 2 whole months to send a parcel to the post office....

sorry to hear that, we have transferred your message to our customer service, they will check it and give you a answer soon.

[poul50]

it is also related to your network.
we can't make sure all channels from other countries you can see.

i have a ultrafast isp and newest ac router, but most channels are sd quality and channels are changing all the time when i choose ex. Danish tv3 i get Danish tv3 puls or swedish tv3 etc. etc., it is useless for me and a waste of monye

[edofm]

Hi
its almost 2 months (2/16/2018) since i ordered from Geekbuying #4446780

I called DHL and they told me that the parcel still has not been handed to DHL, which means that the sender didn't bring it to the post office yet....

Im gonna wait one more week and if nothing has changed then i have to ask for a refund for my item, im sorry i have to go that way but i dont think it takes 2 whole months to send a parcel to the post office....

[GeekBuying_Rep]

now after using this a while, i can say stay away from this...... it is unstable and most of channels are sd quality and some channels missing regarding to Danish channels which is my area........ i could get better results with free servers

it is also related to your network.
we can't make sure all channels from other countries you can see.

[GeekBuying_Rep]

Thank You,
Worked and i now have Droid App as it should be.
1920 X 1080p screen resolution active.
Mark this as SOLVED by GeekBuying_Rep
NO THANKS WHATSOEVER TO

GeekBuying AfterSale Support <[email protected]>

Pass it on.

thanks for your feedback.
glad to hear that the problem is solved.
any questions,we must try our best to help you.

[poul50]

thanks for your feedback.
you can check our product page with channel details.
it depends on your area.

now after using this a while, i can say stay away from this...... it is unstable and most of channels are sd quality and some channels missing regarding to Danish channels which is my area........ i could get better results with free servers

[kostaman]

Hello,here it is http://blog.geekbuying.com/2016/02/a...utorials-tool/

Thank You,
Worked and i now have Droid App as it should be.
1920 X 1080p screen resolution active.
Mark this as SOLVED by GeekBuying_Rep
NO THANKS WHATSOEVER TO

GeekBuying AfterSale Support <[email protected]>

Pass it on.

[GeekBuying_Rep]

The problem is i don't have the link for the flash tool which is in the baidu server but not in the link you gave me for the firmware.
I've got the firmware but no access to the flash tool with keys for the image.
http://freaktab.com/forum/advertiser...080#post716080

Hello,here it is http://blog.geekbuying.com/2016/02/a...utorials-tool/

[kostaman]

Hello,

you can download the flash tool and install again to have a try.

The problem is i don't have the link for the flash tool which is in the baidu server but not in the link you gave me for the firmware.
I've got the firmware but no access to the flash tool with keys for the image.
http://freaktab.com/forum/advertiser...080#post716080

[GeekBuying_Rep]

I checked again today why it's still say "Payment Confirmed (Processing)"? Order Date: 3/20/2018
Order Status: Payment Confirmed (Processing)

4498642 sorry for the inconvenience,we have transferred your message to our customer service [email protected], they will check it and give you a reply soon.

[GeekBuying_Rep]

Thanks for trying.
Unfortunately with that image Amlogic USB burning tool 2.0.8 immediately brings up missing key.
Trying to burn failed to get key.
On your baidu link there seems to be a usb burning tool which i presume has the licence keys. Maybe this is the problem ??

Hello,

you can download the flash tool and install again to have a try.

[GeekBuying_Rep]

Order Number: #4494986

Hello,
Two days ago I've received VORKE V2 PLUS worth 388 USD.
At the first boot, Ubuntu hung up after a minute, restarted the device and it hung up again. I checked the memtest+ from the start menu and attached the picture, the device also hung up while checking the memory and now it doesn't boot at all.
I have contacted [email protected] two times but there is no answer.
Can you help me? TIA.

sorry to hear that,we have informed them to check it and give you a answer soon.

[boscie73]

I checked again today why it's still say "Payment Confirmed (Processing)"? Order Date: 3/20/2018
Order Status: Payment Confirmed (Processing)

[gefattern]

That was what i thought. Unfortunately the image was uploaded to Mediafire without the working USB Burning tool.
The USB Burning tool is in the first link i was given but that is not usable due to Baidu.
If i could get the usb burning tool to download via Mediafire link i was given ,
i would probably get the thing flashed.
Thanks for help.

Hi ,

i am sure you can find a working Version here on FT , or u use the big G for it .

good luck / gefattern

[kostaman]

Hi ,

you need a working Version , or must add the "licenceKey" to the "folder" of the Tool ,

That was what i thought. Unfortunately the image was uploaded to Mediafire without the working USB Burning tool.
The USB Burning tool is in the first link i was given but that is not usable due to Baidu.
If i could get the usb burning tool to download via Mediafire link i was given ,
i would probably get the thing flashed.
Thanks for help.