Customer Service: Order Shipping, After-Sale Problem, Post Here!

[GeekBuying_Rep]

Hi Support,

Could you please check my order Number: #3853218.
I ordered it on 11.16 and it is still processing.
Can you please tell me when my order will ship?

Thanks,
Morik

I checked your order in stock,its from our Hongkong warehouse.Due to the recent shopping season lead to orders backlog,I will urge our colleague shipped out to our country ASAP,later our service will reply you.

[waseas]

hi, my order number is #3846481, ordered on 13.11.2016, and it is still processing. It was written that the order will be shipped in 2-7 working days. Please help .Thanks.

[GeekBuying_Rep]

hi, my order number is #3846481, ordered on 13.11.2016, and it is still processing. It was written that the order will be shipped in 2-7 working days. Please help .Thanks.

Hello My Dear,

I checked the phone you ordered,this phone will arrived a batch to our warehouse today .We need to checking it ,so tomorrow or next day will shipped out.

[criszz]

Heloo, there any news except to wait more for my not received order #3804131 .
Did you investigate ?

[Ironnex]

Hi Admin! I recently ordered A Redmi Pro 128GB silver on 23/11 and I've received the order confirmation email on 24/11 but it has been processing from 24/11 till now. Any updates on when it is shipping and can I have the tracking number once it does? I need to receive by Next Tues 6/12/16 before I go overseas #3862183 order number

[GeekBuying_Rep]

Hi Admin! I recently ordered A Redmi Pro 128GB silver on 23/11 and I've received the order confirmation email on 24/11 but it has been processing from 24/11 till now. Any updates on when it is shipping and can I have the tracking number once it does? I need to receive by Next Tues 6/12/16 before I go overseas #3862183 order number

You ordered redmi pro will be arrived our China warehouse today.Tomorrow or next day will be shipped out when we tested it.

[Ironnex]

You ordered redmi pro will be arrived our China warehouse today.Tomorrow or next day will be shipped out when we tested it.

thanks for the reply, so will I receive by Tuesday?

[Shadi86]

Geekbuying how long it's will take for my order to get shipped, it's still in "process" status and it's have Been gone 3 days? I took DHL method for a reason to get my package faster, in the way how you working it's very slow and it's shame, I have pay extra for Dhl for nothing....BTW my order #3873500

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[GeekBuying_Rep]

thanks for the reply, so will I receive by Tuesday?

It depends on how long the express to your country.This is out of my control

[GeekBuying_Rep]

Geekbuying how long it's will take for my order to get shipped, it's still in "process" status and it's have Been gone 3 days? I took DHL method for a reason to get my package faster, in the way how you working it's very slow and it's shame, I have pay extra for Dhl for nothing....BTW my order #3873500

Skickat från min D6603 via Tapatalk

Your tv box is testing,tomorrow or next day will be shipped out

[criszz]

any result for order #3804131 ?
btw. paypal claim is on the way

[GeekBuying_Rep]

any result for order #3804131 ?
btw. paypal claim is on the way

Our service responsible for following your case,they will reply you later

[criszz]

haha, they replied with standard wait more, they said me : will not make a refund because package is on is way, but they can not say me WHERE EXACTLY my package are and don't admit is lost, don't admit they don't know where my parcell is..
i told you all Geekbuying can NOT be trusted anymore. Sorry for that
Even their service manager dosn't answer on phone , and she promises something.
Can you give me an phone number from postnl in china or an e-mail adress ? thank you

[JDfense]

How long is your shipment on the way, Criszz and what is the result of your tracking number?

JD

[criszz]

i ordered in 18 october, they shipped on 28 october, lastest status say 5 november arrived in my country, but my customs office say they don't recevied. untill now geekbuying can not say where is my parcell now. thank you for asking.
i make such case just because i have another order from them in 21 october and that arrived 3 weeks ago
they also split my order in two ( different warehouses) and one part arrived 2 weeks ago. But most important and expensive (230 euro) part for me is lost and noone can't tell where is it.