I use USB Burning Tool version 2.1.7.0 and connected through a POWERED USB hub, instead of directly a USB port on my computer. I guess you know the reset button is in the AV hole. Out of all my boxes, this is one of the easiest to get recognized by my computer.
IMHO, the KM8 is a much better box at this time, since I can install apps that won't install on the KM9. Plus, with the KM8, there are LibreELEC and CoreELEC ports, have not looked for Linux ports for the KM8.
The KM9 came with the Bluetooth Voice remote, but it keeps losing the Bluetooth connection. I have to re-pair it almost every time I try to use this box, which is not often.
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