Customer Service: Order Shipping, After-Sale Problem, Post Here!

[Mohamed_E]

Order#3367915

Hello Geekbuying

I come to you because I just opened the package I received from you, but there is a big problem, all accessories purchased are there but the camerais not there. The package was not opened or damaged, so the camera are not from home

Can you please tell me I should do, the camera is more important for me than accessories,

Thank you

[numbor]

Hello Geekbuying,
Hello,

my order #3386256 was shipped throught "Singapore post" (tracking RF338490562SG), but in my order i choosed DHL (5.96 euro in order).

Something goes wrong ?

Can you check ?

Thanks,

Marco

[GeekBuying_Rep]

Order#3367915

Hello Geekbuying

I come to you because I just opened the package I received from you, but there is a big problem, all accessories purchased are there but the camerais not there. The package was not opened or damaged, so the camera are not from home

Can you please tell me I should do, the camera is more important for me than accessories,

Thank you

Hello friend,

There are Notice on our product page:

Notice: This item will be shipped separately with other items in 5workdays.

Xiaomi yi camera will dispatch from Hongkong warehouse and other from CN warehouse So it will have 2 package.

Our sale will contact you about your second package soon.

Good day

Cammy

[GeekBuying_Rep]

Hello Geekbuying,
Hello,

my order #3386256 was shipped throught "Singapore post" (tracking RF338490562SG), but in my order i choosed DHL (5.96 euro in order).

Something goes wrong ?

Can you check ?

Thanks,

Marco

Good morning Marco,

Our sale will contact you about your order soon.

Good day

Cammy

[maroot]

Hello friend,

I have tell our sale about it and she will contact you soon.

Good day

Cammy

No contact for five days now. I want to claim my warranty for this tablet.

[GeekBuying_Rep]

No contact for five days now. I want to claim my warranty for this tablet.

Hi

Please PM me your email.

Our sale have contact you before.

Let us confirm the email address again.

Thanks

Cammy

[RISCy Dude]

Hello Cammy, Please cancel order #3387239.
I grabbed wrong item.
Thank you.

Hello Cammy, I wanted to thank you for your assistance on this matter. The order has been cancelled as I had requested and was done so in a timely fashion. Geekbuying has earned credibility in my opinion. I will demonstrate my appreciation by placing an order with GB soon.
Thanks again Cammy.

[pugofstardock]

My order (3387569) ist stuck since 26.6.2015 in Payment confirmed limbo :-(
I paid over 70 Euros for shipping alone € for it to be delivered fast with TNT.

[GeekBuying_Rep]

Hello Cammy, I wanted to thank you for your assistance on this matter. The order has been cancelled as I had requested and was done so in a timely fashion. Geekbuying has earned credibility in my opinion. I will demonstrate my appreciation by placing an order with GB soon.
Thanks again Cammy.

Thanks you my dear,

We know we not do everything good but we will try our best to do more better!

And if have any advice to us, any question, any help

Just feel free to let me know^^

Good day

Cammy

[GeekBuying_Rep]

My order (3387569) ist stuck since 26.6.2015 in Payment confirmed limbo :-(
I paid over 70 Euros for shipping alone € for it to be delivered fast with TNT.

Okay, dont worry dear friend,

I will tell our sale to contact you as soon as possible about your order,

Good day

Cammy

[chrisnkazz]

Hi i have a problem with 1 of my tronsmart vega s89 boxs.
Order Number: #3214987
It is turning itself off while watching.
Also the picture goes fuzzy can i please send it back for a replacement many thanks

[GeekBuying_Rep]

Hi i have a problem with 1 of my tronsmart vega s89 boxs.
Order Number: #3214987
It is turning itself off while watching.
Also the picture goes fuzzy can i please send it back for a replacement many thanks

Hi dear,

I have tell our sale to contact you as soon as possible.

She will help you .

Good day

Cammy

[Paul_3891]

Order Number #3392228

Comment - ordered product on friday 3rd july and you have shipped within four days which is good now the tracking number you gave me is somebody elses

tracking number is RF340270959SG for singpost but it went from 3 days to Electronic notification of shipment now to Received from Customer which is super fast but im in the uk lol and havent recieved anything as its like getting a refund from a bunch of clowns on geekbuying site

either refund me now or i want free dhl express shipping

[GeekBuying_Rep]

Order Number #3392228

Comment - ordered product on friday 3rd july and you have shipped within four days which is good now the tracking number you gave me is somebody elses

tracking number is RF340270959SG for singpost but it went from 3 days to Electronic notification of shipment now to Received from Customer which is super fast but im in the uk lol and havent recieved anything as its like getting a refund from a bunch of clowns on geekbuying site

either refund me now or i want free dhl express shipping

Hi dear,

I am sorry for what happened I will tell our sale to contact you about it as soon as possible.

Good day

Cammy

[pthudo]

Hi Geekbuying,
My Pipo x8 do not work any more,power on with red light and black screen,can you tell me where do I have sent to fix it,my order on Jun.17/2015 order number :3379446.
thank you.