H96 MAX RK3399 Tv Box 4/32GB

[HomesickSurfer]

Disconnect usb cable
Run tool, load image, hit start and then connect usb cable may need power supply also.

Thank you Trevor. I think I’ve tried starting the process before plugging in USB but I think it didn’t allow without a device connected...I’ll try again. Also, I’ve kept power at a minimum when flashing because it didn’t allow Win10 to recognize the device (no usual connection chime)...also usb3 shows me as maskrom and cuts out quicker. What do you suggest...androidtool, rktool or something else?...also, do I update or restore?
Dozens of attempts either way and still no resolution. I often get a loader error. Please help me. I’m so close to ordering a Nvidia Shiekd Pro...though a crazy $460CAD

[trebor]

Yes you're right was thinking Amlogic

Use restore.

[HomesickSurfer]

Yes you're right was thinking Amlogic

Use restore.

Thank you...I’ll try again and advise/confirm.

[HomesickSurfer]

Hi. Can’t start my new H96 Max R3399 4GB/64GB...no lights nor able to flash rom without stopping at a failed loader using either of several tools. Could it be a locked loader?...the unit was rooted when purchased. Can ADB get me into a reboot/restore?...

[StevenP94]

I'm sorry to say that I bought a minix U9-H and I never come back

[trebor]

Hi. Can’t start my new H96 Max R3399 4GB/64GB...no lights nor able to flash rom without stopping at a failed loader using either of several tools. Could it be a locked loader?...the unit was rooted when purchased. Can ADB get me into a reboot/restore?...

Are you getting enough power to the device to burn
I have seen that poor quality USB cables, using Front USB ports or laptops can give grief with failure to burn..
just thoughts...

Worse case do a warranty advise it failed during and update.

[HomesickSurfer]

I'm sorry to say that I bought a minix U9-H and I never come back

Hi. I’ve heard some good things about various Minix devices though I can’t decide on which is best. Tell me what you like about the one you got?

[HomesickSurfer]

Are you getting enough power to the device to burn
I have seen that poor quality USB cables, using Front USB ports or laptops can give grief with failure to burn..
just thoughts...

Worse case do a warranty advise it failed during and update.

Hey Trevor. Thx for your reply. It’s a new and speedy laptop, always enough speed and throughout in either of usb2 usb3 and type -c ports. I thought the same about power but thinking it’s adequate because windows doesn’t detect on usb3 also in any port if power supply is added. I wish I could get warranty or some assistance from the seller but they have not responded on a dozen attempts nor do they even have a phone number to call - GearBest Btw, this all began when I attempted to change the default screen layout to something else I can’t recall the name. It crashed then I couldn’t get it back up

[trebor]

The seller is a seller
Lodge a ticket on their website first, wait for a bit as this is silly season, they are busy so can take some time.
Advise of the situation problem you encounted they may ask you to jump through a couple of loops try this try that take a photo etc...Part of the deal
and go from there, it does work just takes time.

https://www.gearbest.com/about/warranty-and-return.html

[HomesickSurfer]

The seller is a seller
Lodge a ticket on their website first, wait for a bit as this is silly season, they are busy so can take some time.
Advise of the situation problem you encounted they may ask you to jump through a couple of loops try this try that take a photo etc...Part of the deal
and go from there, it does work just takes time.
https://www.gearbest.com/about/warranty-and-return.html

Thank you. I will do that. Just really hoping to have something for the kids during the winter school break. I may need to buy something and keep trying to fix this unit. Anything else I should try? Question: do you like the nvidia shiekd pro? I understand that it now has google home assistant...sounds very appealing as I already enjoy my standalone speaker version. Another member is happy with Minix U9H. If you could, what’s your top pick? And i appreciate that nvidia is a diamond sponsor of Kodi...my main requirement for a media streamer.

[trebor]

Yes the Shield is a fun device might get a super special on Amazon....do it
Get the other boxed sorted to do other things for you cause ya wont get the kids of the shield

[LeKodeur]

Thank you very much. My wife is so mad that I bought this box and it’s not working yet her mother has a $30 one and watches everyday. Do you know why it loses power at about 20 seconds when attached to laptop and attempting to flash?

Had a similar issue with the Rockchip Tool ROM burning Windows software. The H96 would disconnect from the PC during the ROM transfrer initialisation phase within about 10-20 seconds of connecting. Turns out that the USB driver does not sustain connectivity long enough after first connecting due to lack of the proper handshaking signal/command from the H96 box to keep the USB connection alive, so the USB drops out after 4 retries and your ROM transfer never gets a chance to initialise properly. My work around was to disconnect the USB cable within about 8-10 seconds of pressing the 'Restore' button on the ROM burning tool and reconnect after a couple of seconds. Took me a few tries to get the timing right (depends on what ROM burning SW and drivers you use), but I eventually got the image transfer to kick-in and ... voila, it loaded in and the transfer was completed and checked successfully.

[HomesickSurfer]

Had a similar issue with the Rockchip Tool ROM burning Windows software. The H96 would disconnect from the PC during the ROM transfrer initialisation phase within about 10-20 seconds of connecting. Turns out that the USB driver does not sustain connectivity long enough after first connecting due to lack of the proper handshaking signal/command from the H96 box to keep the USB connection alive, so the USB drops out after 4 retries and your ROM transfer never gets a chance to initialise properly. My work around was to disconnect the USB cable within about 8-10 seconds of pressing the 'Restore' button on the ROM burning tool and reconnect after a couple of seconds. Took me a few tries to get the timing right (depends on what ROM burning SW and drivers you use), but I eventually got the image transfer to kick-in and ... voila, it loaded in and the transfer was completed and checked successfully.

Oh wow!..so there is hope!. Can you please tell me what software you used and what version if you can please. I’ve noticed the same...I must try. Please let me know ASAP. Thank you

[alnotas]

Did anyone had the box since its Android 6.0 version? If so, did it have the same problem with shutting down and then reseting again? I want to figure out if it's a software or a hardware problem.

[LeKodeur]

Oh wow!..so there is hope!. Can you please tell me what software you used and what version if you can please. I’ve noticed the same...I must try. Please let me know ASAP. Thank you

For the ROM transfer software I used 'Rockchip Batch Tool v1.08' and for the drivers I installed 'Rockchip Driver Assistant v4.5'