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Customer Service: Order Shipping, After-Sale Problem, Post Here!
I ordered Umi Zero phone Order Number: #3242060 at 12.30.2014 from your web site.
At the beginning, the phone was good if you neglect un-expected reboots.
1st Problem: WIFI and BT connection have suddenly stopped. And, i even can NOT TURN ON Wifi & Bluetooth connections.
When i check WIFI Mac adress & Bluetooth address from Phone Status, both addresses are seen as "UNAVAILABLE" which probably means there is an WIFI & Bluetooth hardware problem as i guess!
2nd Problem: the phone screen sometimes FREEZES and it does NOT react any screen touches & button pushes. The only solution is to switch off it.
3rd Problem: the phone can NOT reboot, get stuck showing "Umi Zero" logo. Reboot trials & Power off the phone does not solve the problem.
I should go into Recover Mode & should apply "Restore from TWRP Backup" process many times!
As you can understand from my problem diagnosis above, this phone is really my headache since i've bought it!
I am regular bulk buyer customers for the last 3 years and not answering for non working products shipped by GeekBuying or shipping my 19 replacement working products.
Please check with your wholesale representative Apple regarding my case.
Hi I placed an order for a pipo x7 order number 3320086 20 days ago and there was a mix up in the email address. I was sent a reply asking if i wanted to change the color from black to gold.In Which i replied to the email but you did not receive it anyways i would like to change to the gold pipo x7 due to the black one being out of stock. Could you please help me with this and ship a gold pipo x7 instead thanks.
Hi I placed an order for a pipo x7 order number 3320086 20 days ago and there was a mix up in the email address. I was sent a reply asking if i wanted to change the color from black to gold.In Which i replied to the email but you did not receive it anyways i would like to change to the gold pipo x7 due to the black one being out of stock. Could you please help me with this and ship a gold pipo x7 instead thanks.
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